Honeywell touchpoint Pro Operating Instructions Manual page 141

MAN0923_Issue 3_04/15
Error Message
Code
93 Operation failed; module list is
mismatching
94 Operation failed; please perform ring
initialisation first
95 The username/password is incorrect,
please try again
96 Not used
97 Cannot open session because a
channel is being calibrated
98 Cannot start calibration because a
configuration session on PC is in
progress
99 Operation failed; Brownout Fault
100 Replace operation cannot be
performed - no free I/O Modules
available. Please add a compatible
I/O Module and initialize the ring
network again.
101 Ring initialisation has failed.
Please cycle the power to the system
102 Initialisation timeout has occurred.
Please cycle the power to the
Touchpoint Pro system.
103 Not used
9. Problem Solving
Possible Cause
The Module list detected
and the Module list in
Backup file are not the
same
Faulty CCB has been
replaced by new CCB
and configuration restore
has been attempted
User credential
mismatch
A user at the local
touchscreen is doing
calibration when a PC
Configuration Software
user tries to open a
configuration session
Calibration is attempted
while a configuration
session is in progress
Brown out fault (low
power supply voltage)
is set for a module
and configuration is
attempted for this
module / channels of
module
The replacement module
has not been detected
on the network
Ring Network
Initialisation has failed
An internal system
timeout has occurred
141
Remedial Action
Ensure that the correct backup file for the system is
being used. Retry the operation.
First initialise the ring network, then try again
This error applies to a specific user login that is only
permitted from the local touchscreen. Try again from
the local touchscreen
Wait for the calibration to be completed
Close the configuration session and retry calibration
Remedy the fault and then do configuration
Please refer to section Maintenance, Replacing an I/O
Module for the full procedure.
1. Power cycle the Touchpoint Pro system
2. Return to the System Setup screen and retry the
Ring Initialisation operation.
Power cycle the Touchpoint Pro system
Touchpoint Pro
Operating Instructions