Guidelines For Packing Hardware Components For Shipment; Packing The Acx Series Router For Shipment - Juniper acx1000 User Manual

ACX1000 and ACX1100 Universal Access Router
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Guidelines for Packing Hardware Components for Shipment

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Packing the ACX Series Router for Shipment

148
Description of the failure
The support representative validates your request and issues an RMA number for
4.
return of the component.
Pack the component for shipment.
5.
Contacting Customer Support on page 143
Guidelines for Packing Hardware Components for Shipment on page 148
To pack and ship individual components:
When you return components, make sure they are adequately protected with packing
materials and packed so that the pieces are prevented from moving around inside the
carton.
Use the original shipping materials if they are available.
Place individual components in electrostatic bags.
Write the RMA number on the exterior of the box to ensure proper tracking.
CAUTION: Do not stack any of the hardware components.
Returning a Hardware Component to Juniper Networks, Inc. on page 147
Contacting Customer Support on page 143
To pack the router for shipment:
Retrieve the shipping box and packing materials in which the router was originally
1.
shipped. If you do not have these materials, contact your Juniper Networks
representative about approved packaging materials.
On the console or other management device connected to the Routing Engine, enter
2.
CLI operational mode and issue the following command to shut down the router
software.
user@host> request system halt
Wait until a message appears on the console confirming that the operating system
has halted.
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