Handling Many Calls At Once; Using Hold; Retrieving A Held Call; Holding Automatically - Nortel M7410 Installation And Maintenance Manual

Handling many calls at once

Using Hold

You can temporarily suspend a call by pressing
When a call is on hold, its indicator flashes on all telephones that have access to the
line. The call can be retrieved from any of these telephones.
On the M7100 telephone,
hold. The M7100 telephone cannot retrieve a call placed on hold by another
telephone.

Retrieving a held call

You can connect to a call on hold by pressing the flashing line button of the held
call.

Holding automatically

If your line has been programmed with full autohold, you can switch from one call
to another and have your calls put on hold automatically.
Press the line button of the second caller. Your current caller is put on hold
automatically.

Listening on hold

If you have been put on hold, you can hang up the receiver while you wait for the
other person to return.
1. Press
˙
2. Hang up the receiver.
3. Press the line button of the call. You may hear indications from the far end
that you are on hold (for example, tones or music).
P0908510 Issue 02
alternates between two lines; one active, one on
˙
Tip
Answered Hunt Group calls can be placed on hold at the answering Enterprise
Edge set. For more information on Hunt Groups see
.
Enterprise Edge Feature Programming Telephone Guide
.
˙
Hunt Groups
5
on page 83.