Nortel Norstar M7100 Manuals

Manuals and User Guides for Nortel Norstar M7100. We have 6 Nortel Norstar M7100 manuals available for free PDF download: Installation And Maintenance Manual, User Manual, Manual, Quick Reference Manual, User's Card

Nortel Norstar M7100 Installation And Maintenance Manual (148 pages)

Enterprise Edge Feature Programming Telephone Guide

Brand: Nortel | Category: Telephone | Size: 2.1 MB

Feature Programming
2
Table of Contents
4
Chapter 1 Getting Started

12
- Before You Start
  12
- Getting Started
  12
- Using this Guide
  12
- What You'll Need to Do Programming
  12
- Understanding the Telephone Buttons
  13
  - Using the Buttons under the Display
    13
  - The M7410 Cordless Telephone (CT)
    15
- Answering Calls
  16
Chapter 2 Answering Calls

16
Chapter 3 Making Calls

32
- Choosing a Line Using a Line Button
  33
- Line Pools
  33
  - Using a Line Pool to Make a Call
    34
  - Programming a Memory Button with a Line Pool Feature Code
    34
- Changing How You Dial Your Calls
  35
  - Using Standard Dial
    35
  - Using Automatic Dial
    35
  - Using Pre-Dial
    35
- When the Internal Number You Have Called Is Busy
  36
  - Priority Call
    36
  - Making a Priority Call
    36
  - Giving a Telephone the Ability to Make Priority Calls
    36
  - Using Ring Again
    37
  - Turning on Ring Again
    37
  - Canceling Ring Again
    37
- Making Calls
  32
Chapter 4 Time Savers for Making Calls

38
Chapter 5 Handling Many Calls at Once

44
- Using Hold
  44
  - Retrieving a Held Call
    44
  - Holding Automatically
    44
  - Listening on Hold
    44
  - Holding a Call Exclusively
    45
- Using Call Queuing
  45
Chapter 6 Transferring Calls

46
- Using the Transfer Feature
  46
  - Transferring a Call
    46
  - Transferring External Calls
    46
  - Canceling a Transfer
    47
- Using Camp-On
  48
- Parking a Call
  49
- Using Callback
  51
- Transferring Calls
  46
Chapter 7 Forwarding Your Calls

52
- Forwarding Your Calls to Another Telephone
  52
- Line Redirection
  55
Chapter 8 Communicating in the Office

60
Chapter 9 Tracking Your Incoming Calls

68
- Using Call Log
  68
  - Call Log Options
    69
  - Logging a Call Manually
    69
  - Deleting Old Log Items
    69
  - Viewing Your Call Log
    69
  - Viewing a Call Log Item
    70
  - Erasing Log Items
    70
  - Making a Call Using Call Log
    70
  - Creating a Password to Your Call Log
    71
  - Changing Your Call Log Password
    71
  - Deleting an Assigned Password
    71
  - Programming a Telephone to Log Calls Automatically
    72
- Using Voice Mail
  73
Chapter 10 Customizing Your Telephone

74
Chapter 11 Hunt Groups

84
- Members of the Group
  85
- Distribution Mode
  85
- Hunt Groups
  84
Chapter 12 Telephone Features

86
Chapter 13 ISDN PRI

90
- Benefits
  90
- ISDN PRI Features
  90
  - Network Name Display for PRI
    90
  - Name and Number Blocking for PRI
    91
  - Emergency 911 Dialing
    91
  - 2-Way DID
    91
  - Call by Call Service Selection for PRI
    92
  - Dialing Plan and PRI
    92
- Service Provider Features
  93
  - Call Forward
    93
  - Canceling Call Forward
    93
  - Calling the Number Your Calls Are Forwarded to
    93
  - Automatic Call Back
    93
  - Automatic Recall
    94
- ISDN Applications for PRI
  94
  - Videoconferencing and Video Telephony
    94
  - Desktop Conferencing
    94
  - File Transfer
    94
  - Telecommuting
    94
  - Group 4 Fax
    94
  - Remote LAN Access
    94
  - Leased Line Backup
    94
  - LAN to LAN Bridging
    95
  - Internet and Database Access
    95
- Isdn Pri
  90
Chapter 14 Using System Features

96
- Using Alternate or Scheduled Services
  96
- Turning Services on and off
  96
- Turning Services on and off Using Feature Codes
  97
  - Viewing the Active Services from a Two-Line Display Telephone
    97
  - Viewing the Active Services from a One-Line Display Telephone
    98
- User Passwords
  99
  - Registration Password
    99
  - Clearing a Call Log Password
    99
- Using Special Telephones
  99
  - Direct-Dial
    99
  - Changing the Direct-Dial Telephone Assignments
    100
  - Hotline
    100
  - Bypassing a Hotline
    100
  - Making a Telephone a Hotline Telephone
    100
  - Control Telephone
    101
- Using Set Lock
  101
- Changing Set Lock Programming for a Telephone
  101
- Using an Auxiliary Ringer
  102
  - Turning the Auxiliary Ringer for a Telephone on or off
    102
- Using Host System Dialing Signals
  102
  - Link
    102
  - Preventing a Telephone from Using Link
    102
  - Pause
    103
  - Long Tones
    103
  - Programmed Release
    103
  - Run/Stop
    104
  - Wait for Dial Tone
    104
  - Using Pulse Dialing for a Call
    104
- Using Your Enterprise Edge System from an External Location
  104
  - Controlling Access to Your Enterprise Edge System
    105
- Direct Inward System Access (DISA)
  105
- Tones
  106
- Using Class of Service (COS) Passwords
  107
  - Changing Your Class of Service
    107
Chapter 15 General System Features

108
- Pulse or Tone Dialing
  108
- Disconnect Supervision
  108
- Hunt Groups
  108
- Internal Numbers
  108
- Line Assignment
  108
- Target Line
  109
- Enterprise Edge Feature Programming Telephone Guide P0908510 Issue
  109
- Line Pools
  109
- Overflow Call Routing
  109
- M7100 Telephone
  110
  - Memory Buttons
    110
  - One-Line Display
    110
  - Prime Line
    111
  - Private Lines
    111
  - Volume Bar
    111
  - Wall Mounting
    111
Chapter 16 Hospitality Services

112
- Alarm Time (AL) Feature
  112
- Hospitality Services Admin Alarm Feature
  114
- Room Occupancy (RO)
  115
- Room Condition (RC)
  115
- Hospitality Programming
  117
- Hospitality Services
  112
Chapter 17 Companion Features

118
- Using Your Portable Telephone
  118
- Companion Features
  118
Chapter 18 Troubleshooting

122
- Using the Alarm Telephone
  122
- Reporting and Recording Alarm Codes
  122
- Testing the Telephone
  122
- Troubleshooting
  122
Chapter 19 Common Feature Displays

126
Chapter 20 Appendix A: Feature Codes

130
Chapter 21 Index

136
- Index
  136

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Nortel Norstar M7100 Manuals

Nortel Norstar M7100 Installation And Maintenance Manual (148 pages)

Table of Contents

Chapter 1 Getting Started

Chapter 2 Answering Calls

Chapter 3 Making Calls

Chapter 4 Time Savers for Making Calls

Chapter 5 Handling Many Calls at Once

Chapter 6 Transferring Calls

Chapter 7 Forwarding Your Calls

Chapter 8 Communicating in the Office

Chapter 9 Tracking Your Incoming Calls

Chapter 10 Customizing Your Telephone

Chapter 11 Hunt Groups

Chapter 12 Telephone Features

Chapter 13 ISDN PRI

Chapter 14 Using System Features

Chapter 15 General System Features

Chapter 16 Hospitality Services

Chapter 17 Companion Features

Chapter 18 Troubleshooting

Chapter 19 Common Feature Displays

Chapter 20 Appendix A: Feature Codes

Chapter 21 Index