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Companion Features
Two portable telephones are supported in Enterprise Edge: the Companion C3050
Etiquette and the Companion C3050 CT2Plus.
Using your portable telephone
Your portable telephone communicates with the Enterprise Edge system using
radio waves. The radio transceivers for the system are located in the Base Stations
installed around your office. Each Base Station contains two radio transceivers and
can handle two portable telephone calls at once.
Your portable telephone is truly portable. Not only can you start a telephone
conversation anywhere in the office, you can continue that conversation while you
walk through the building. As you move from one part of your office to another,
your call is handed off from one Base Station to another.
If you notice a decrease in voice quality while moving with a portable telephone,
you are moving out of range of your system's Base Stations. There are three
possible reasons for this:
•
The Base Stations that cover the area you are moving into may already be busy
and therefore cannot pick up your call.
•
Large pieces of furniture or movable partitions may have been moved into a
position that blocks the signal between you and the Base Station.
•
You may have moved out of the area covered by your Enterprise Edge system.
(Retrace your steps until you are back in range.)
In rare instances, during an Enterprise Edge Message session, softkey display
prompts on your portable may disappear. This is a normal condition and is
minimized by staying within the Enterprise Edge coverage area.
While moving within an Enterprise Edge coverage area, a slight "clipping" may be
heard during a call. This indicates that your call has been "handed off" from one
radio cell to the next.
P0908510 Issue 02
Enterprise Edge Feature Programming Telephone Guide
17
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