ZyXEL Communications AMG1302-T11C User Manual page 222

Reset the device to its factory defaults, and try to access the AMG1302-T11C with the default IP
4
address. See Section 1.7 on page
If the problem continues, contact the network administrator or vendor, or try one of the advanced
5
suggestions.
Advanced Suggestions
• Try to access the AMG1302-T11C using another service, such as Telnet. If you can access the
AMG1302-T11C, check the remote management settings and firewall rules to find out why the
AMG1302-T11C does not respond to HTTP.
• If your computer is connected to the DSL port or is connected wirelessly, use a computer that is
connected to a ETHERNET port.
I can see the Login screen, but I cannot log in to the AMG1302-T11C.
Make sure you have entered the password correctly. The default user and default admin password
1
can be found on the cover page of this User's Guide. The field is case-sensitive, so make sure [Caps
Lock] is not on.
You cannot log in to the web configurator while someone is using Telnet to access the AMG1302-
2
T11C. Log out of the AMG1302-T11C in the other session, or ask the person who is logged in to log
out.
Turn the AMG1302-T11C off and on.
3
If this does not work, you have to reset the device to its factory defaults. See
4
16.
I cannot Telnet to the AMG1302-T11C.
See the troubleshooting suggestions for
configurator. Ignore the suggestions about your browser.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload
new firmware.
See the troubleshooting suggestions for
configurator. Ignore the suggestions about your browser.
Chapter 29 Troubleshooting
16.
I cannot see or access the Login screen for the web
I cannot see or access the Login screen for the web
AMG1302-T11C User's Guide
222
Section 1.7 on page