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Message
COLOR INK EMPTY
CONVERT
CLR>B&W?
DIALING
DOC. TOO LONG
DOCUMENT READY
ECM RX
13-8
Troubleshooting
Error Code Cause
—
The Color ink tank in
the Color BJ cartridge
is empty or its ink may
have dried out.
—
The unit is confirming
that it is all right to
convert a color document
to black & white and print
it with the Black BJ
cartridge.
—
The unit is dialing the
receiving fax machine.
#003
The document is longer
than 39.4 inches
(1 meter).
—
The document in the
ADF (Automatic
Document Feeder) is
ready for faxing,
scanning, or copying.
—
The unit is receiving
a fax using Error
Correction Mode (ECM).
Action
Clean the BJ cartridge print
head (1 p. 12-10). If the
message remains in the
LCD, replace the Color ink
tank (1 p. 12-14). The unit
will then print automatically
any faxes received in
memory.
Press T to convert the
color document to black &
white and print, or press #
to cancel.
Press Stop then T if you
want to cancel the
transmission.
Use a copier to make a
reduced copy of the
document and then send
the copy.
Send the document, scan
the document, or make the
copy.
ECM receptions may take
longer than normal
receptions. Turn off ECM if
you need to receive
quickly, or if you know your
local lines are in good
condition. (1 ECM RX,
p. 14-6)
Chapter 13
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