Shoretel IP 560 Manuals

ShoreTel IP 560 User Manual (52 pages)

Brand: ShoreTel | Category: IP Phone | Size: 0 MB

Version Information
2
Table of Contents
3
Getting Started
5
- Your Phone's Display
  6
- Guide to Status Icons
  7
Logging in
11
Managing Calls - Basic Features
12
- Placing Calls
  12
  - Using the Handset
    12
  - Using the Speakerphone
    12
  - Using the Headset
    12
- Answering Calls
  13
  - Using the Handset
    13
  - Using the Speakerphone
    13
  - Using the Headset
    14
  - Sending a Call to Voice Mail
    14
  - Diverting a Call
    14
- Answering Additional Calls
  14
- Transferring a Call
  15
- Making a Conference Call
  15
- Using the Intercom
  16
- Placing a Call on or off Hold
  16
- Redialing and Checking Missed Calls
  17
Audio Controls
18
- Adjusting Ring Tone Volume
  18
- Adjusting Handset Volume
  18
- Adjusting Headset Volume
  18
- Adjusting Speakerphone Volume
  18
- Muting an Active Call
  18
Voice Mail
19
Options
25
Directory
33
Managing Calls - Advanced Features
34
- Phones
  34
- Manually Configuring a Shorephone
  34
- Configuring the User Name and Password
  35
- Programmable Custom Buttons
  35
- Bridged Call Appearances
  38
- Silent Monitor / Barge in
  39
- Silent Coach
  39
- Shared Call Appearence
  40
  - Programmable Buttons
    41
- Shared Call Appearance Inbound and Outbound Calls
  41
  - Inbound Calls
    41
  - Outbound Calls
    41
- Extension Monitoring
  42
  - Answering a Monitored Extension's Call
    43
- Whisper Page
  43
- Picking up the Night Bell
  44
- Toggling the Hunt Group Status
  44
- Overhead Paging
  44
- Using Group Paging
  45
- Parking and Unparking Calls
  45
Call Manager Software
46
Web Access
47
Troubleshooting
48
- Viewing Phone Information
  49
- Rebooting Your Phone
  50
- Adjust Display Contrast
  50
Quick Reference of Common Star Codes
51
- Extension Assignment Features
  51

ShoreTel IP 560 User Manual (48 pages)

Brand: ShoreTel | Category: IP Phone | Size: 0 MB

Version Information
2
Table of Contents
3
Getting Started
5
- Your Phone's Display
  6
- Guide to Status Icons
  7
Logging in
11
Managing Calls - Basic Features
12
- Placing Calls
  12
  - Using the Handset
    12
  - Using the Speakerphone
    12
  - Using the Headset
    12
- Answering Calls
  13
  - Using the Handset
    13
  - Using the Speakerphone
    13
  - Using the Headset
    14
  - Sending a Call to Voice Mail
    14
  - Diverting a Call
    14
- Answering Additional Calls
  14
- Transferring a Call
  15
- Making a Conference Call
  15
- Using the Intercom
  16
- Placing a Call on or off Hold
  16
- Redialing and Checking Missed Calls
  17
Audio Controls
18
- Adjusting Ring Tone Volume
  18
- Adjusting Handset Volume
  18
- Adjusting Headset Volume
  18
- Adjusting Speakerphone Volume
  18
- Muting an Active Call
  18
Voice Mail
19
Options
25
- Changing Call Handling Mode and Forwarding
  25
- Changing Automatic off Hook Preference
  27
- Changing Ring Tone
  28
- Programming Your Custom Buttons
  29
- Changing the Agent State
  31
- Enabling or Disabling Handsfree Mode
  32
- Directory
  33
- Managing Calls - Advanced Features
  34
- Programmable Custom Buttons
  34
- Bridged Call Appearances
  37
- Silent Monitor / Barge in
  38
- Extension Monitoring
  38
  - Answering a Monitored Extension's Call
    39
- Whisper Page
  39
- Picking up the Night Bell
  40
- Toggling the Hunt Group Status
  40
- Overhead Paging
  40
- Using Group Paging
  41
- Parking and Unparking Calls
  41
Call Manager Software
42
Web Access
43
Troubleshooting
44
- Viewing Phone Information
  45
- Rebooting Your Phone
  46
- Adjust Display Contrast
  46
Quick Reference of Common Star Codes
47
- Office Anywhere Features
  47

ShoreTel IP 560 User Manual (44 pages)

Brand: ShoreTel | Category: IP Phone | Size: 0 MB

Table of Contents
3
Getting Started
7
- Your Phone's Display
  7
- Guide to Status Icons
  8
Logging in
11
Managing Calls - Basic Features
12
- Placing Calls
  12
- Answering Calls
  13
- Answering Additional Calls
  14
- Transferring a Call
  15
- Making a Conference Call
  15
- Using the Intercom
  16
- Placing a Call on or off Hold
  16
- Redialing and Checking Missed Calls
  16
Audio Controls
17
- Adjusting Ring Tone Volume
  17
- Adjusting Handset Volume
  17
- Adjusting Headset Volume
  17
- Adjusting Speakerphone Volume
  17
- Muting an Active Call
  17
Voice Mail
18
Options
24
Directory
29
Managing Calls - Advanced Features
29
- Programmable Custom Buttons
  29
- Bridged Call Appearances
  32
- Silent Monitor / Barge in
  33
- Silent Coach
  33
- Shared Call Appearence
  34
- Shared Call Appearance Inbound and Outbound Calls
  35
- Extension Monitoring
  36
- Whisper Page
  37
- Picking up the Night Bell
  37
- Toggling the Hunt Group Status
  38
- Overhead Paging
  38
- Using Group Paging
  38
- Parking and Unparking Calls
  38
Shoretel Connect Client Software
39
Web Access
39
Troubleshooting
40
- Viewing Phone Information
  41
- Rebooting Your Phone
  42
- Adjust Display Contrast
  42
Quick Reference of Common Star Codes
42
- Extension Assignment Features
  43

ShoreTel IP 560 User Manual (32 pages)

Brand: ShoreTel | Category: IP Phone | Size: 0 MB

Version Information
2
Table of Contents
3
Getting Started
5
- Logging in
  6
- Your Phone's Display
  7
- Guide to Status Icons
  7
Phone Operation
8
- About Your Custom Keys
  8
- Placing Calls off and on Hook
  8
  - Using the Speakerphone or a Headset
    9
  - Using the Directory
    10
  - Speed Dialing
    11
  - Making a Conference Call
    12
  - Using the Intercom
    12
  - Redialing and Checking Missed Calls
    13
  - Leaving a Message and Message Options
    13
  - Paging
    14
- Answering Calls
  14
  - Sending a Call to Voice Mail
    15
  - Diverting a Call
    15
  - Selecting a Ring Tone
    15
  - Adjusting the Ring and Listening Volume
    16
  - Answering Call Waiting
    16
  - Picking up the Night Bell
    16
- The Basics of Extension Monitoring
  16
  - LED Color Guide for Shoretel 560 Custom Keys
    17
  - Answering a Monitored Extension's Call
    17
- Interacting with Calls
  19
  - Muting a Call
    19
  - Placing a Call on or off Hold
    19
  - Transferring a Call
    19
  - Joining Calls
    19
  - Parking and Unparking Calls
    20
  - Silently Monitoring / Barging in
    20
  - Changing Call Handling Mode and Forwarding
    20
- Changing Extension Assignment
  21
- Logging in and out of Workgroups
  21
- Toggling the Hunt Group Status
  21
- Adjusting the Display Contrast
  22
Voice Mail
23
- Logging into the Main Menu
  23
- Logging in from Another Extension
  23
- Logging in from an External Phone
  23
- Troubleshooting
  28

ShoreTel IP 560 User Manual (16 pages)

Programmable buttons

Brand: ShoreTel | Category: IP Phone | Size: 0 MB

ShoreTel IP 560 Quick Reference (2 pages)

Voice mail

Brand: ShoreTel | Category: Voicemail | Size: 0 MB

ShoreTel IP 560 Quick Manual (2 pages)

Brand: ShoreTel | Category: Handsets | Size: 0 MB

ShoreTel IP 560 Quick Install Manual (12 pages)

Brand: ShoreTel | Category: IP Phone | Size: 0 MB

ShoreTel IP 560 Quick Install Manual (12 pages)

Brand: ShoreTel | Category: IP Phone | Size: 0 MB

ShoreTel IP 560 Quick Reference Manual (2 pages)

Brand: ShoreTel | Category: IP Phone | Size: 1 MB

ShoreTel IP 560 Quick Reference (6 pages)

Brand: ShoreTel | Category: IP Phone | Size: 0 MB

ShoreTel IP 560 Quick Reference (2 pages)

Brand: ShoreTel | Category: IP Phone | Size: 0 MB

ShoreTel IP 560 Quick Reference (2 pages)

Brand: ShoreTel | Category: IP Phone | Size: 0 MB

ShoreTel IP 560 User Manual (2 pages)

Loffler IP Phone and Voicemail

Brand: ShoreTel | Category: IP Phone | Size: 0 MB

ShoreTel IP 560 Quick Reference (2 pages)

Brand: ShoreTel | Category: IP Phone | Size: 1 MB

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