Using Group Paging; Parking And Unparking Calls - ShoreTel 530 User Manual

Using Group Paging

Similar to the paging feature, you can also send an audible message to a select
group of users that have been configured for group paging. By dialing the
paging group extension associated with those users, you can record a message
that will be broadcast over the individual speakers of those users' ShoreTel IP
phones.
To use this feature, dial the Group Paging Extension given to you by your
system administrator and wait for the confirmation tone. After you hear the
tone, begin speaking. Note that you are creating a recording that will be
broadcast to the other members of the Paging Group. Hang up when you have
finished recording.

Parking and Unparking Calls

With the appropriate permissions (set by your system administrator), you can
park a connected call on another extension by doing the following:
Step 1 Press the Park soft key.
Step 2 Dial the extension, press its custom key, or use the Directory
to find the party.
Step 3 Press the Park soft key again. To unpark the call, press
Unpark, repeat step 2, and press Unpark again.
NOTE If you use the Park or Unpark feature often, you should have your
system administrator configure a custom key to provide one-button
park operation. See "Programming Your Custom Buttons" on page 29
for more information.
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