Answering Calls; Using The Handset; Using The Speakerphone - ShoreTel 530 User Manual

Answering Calls

Ring tones, the blinking Incoming Call Icon, and the flashing red LED light in
the top right-most corner of your phone all identify an incoming call on your
phone. A double ring signals an internal call, while a single ring signals an
external call. On ShoreTel 560/560g phones, the call key also blinks green.
If the information is available, the caller' s name, number, and the incoming
call icon appear on your display, as shown in the figure below. (The caller's
name may be abbreviated to fit on one line.)
Trunk information
This will be the DNIS
(if applicable).
Otherwise, it is the
trunk group name and
trunk name.
To answer the call, do one of the following:

Using the Handset

To answer a call, pick up the handset when the phone rings.
To end a call, hang up the handset.

Using the Speakerphone

To answer a call, press the Speakerphone button
lights green.
To end a call, press the Speakerphone button
1. This behavior does not occur with IP530 phones, which lack LEDs in the
custom keys.
Soft key
Call duration
functions
Incoming
call icon
Caller's name or
phone number
Caller's
extension
Dialed
Workgroup
name.
. The LED in the button
again.
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