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ShoreTel 560 Quick Manual
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AUDIO CONTROLS
Adjusting Ring Tone Volume
To adjust the ring volume, while the handset is on
hook and the speakerphone is off, press
the volume button. By pressing down repeatedly,
you can turn the ringer volume off.
Adjusting Handset Volume
To adjust the handset volume, while the handset
is off hook, press
Adjusting Headset Volume
To adjust the headset volume, while the headset
LED is illuminated, press
Adjusting Speakerphone Volume
To adjust the speakerphone volume, while the
speakerphone LED is illuminated, press
Muting an Active Call
To mute the active call, press the Mute button
The LED turns red. To cancel mute, press the
same button again
.
Changing Extension Assignment – HOT DESKING
If you have the proper permission, you can assign
your extension to any phone on the system.
- Press the VOICE MAIL key on the phone you want
to log on to.
- Press #
- Enter your ext number...........
- Enter your 6 digit password
- At the Main Menu prompt, press 7.
Now select the option you require from the follow
prompts
- Press 3 to re-assign the extension.
- Press 1 to assign the extension.
- Press 2 to un-assign the extension. (The phone
will revert to its original extension.)
Issue 6 5.11.13
ShoreTel
560/565 Handset
Quick Guide

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Summary of Contents for ShoreTel 560

  • Page 1 To adjust the speakerphone volume, while the speakerphone LED is illuminated, press Muting an Active Call To mute the active call, press the Mute button ShoreTel The LED turns red. To cancel mute, press the Issue 6 5.11.13 same button again 560/565 Handset Quick Guide...
  • Page 2 USING YOUR PHONE FOR THE FIRST TIME Transfer a call – announced Conference calling If your screen says ‘available’ you must assign your Press TRANSFER (puts caller on hold), dial extn number Whilst on a call, press CONFERENCE, dial 3 party, extension number to the handset to enable you to and press CONSULT in screen, announce call, press YES...

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