1
ShoreTel IP Phone 530/560/560g
Guide to Status Icons
Your ShoreTel IP phone offers icons to help indicate the operational state of the device. The table
below provides information about these icons, as well as additional information about the LED colors
and blink patterns associated with the various operational states. LED color references apply only to
the IP560/560g models, which support three-color LED display for the custom keys. Values shown in
the table below apply to ShoreTel 10.1 and higher.
Blink
Icon
Icon
8
User Guide
LED Color and
State
Blink Pattern
Call Appearance States
Off
Idle
Orange
Idle and DND
Steady on
Off
Idle and Message Waiting
Orange
Idle, Message Waiting and
Steady on
DND
Green
Off Hook
Steady on
Green
Active Call
Steady on
Green
Active Conference Call
Steady on
Green
Remote Hold
Steady on
Green
Offering Call
1000ms on, 1000ms
off
Orange
Held or Parked Call or
250ms on, 250ms off
Conference Call
Red
Whisper Page Call
Steady on
Red
Active Call Whisper Muted
Steady on
Guide to Status Icons
ShoreTel IP Phone 530/560/560g