Samsung OFFICESERV ITP-5021D IP Phone Manuals

Manuals and User Guides for Samsung OFFICESERV ITP-5021D IP Phone. We have 8 Samsung OFFICESERV ITP-5021D IP Phone manuals available for free PDF download: Technical Manual, User Manual, Quick Reference Manual

Samsung OFFICESERV ITP-5021D Technical Manual (265 pages)

Brand: Samsung | Category: Telephone System | Size: 3 MB

Things You Should Know

29
- Locking Your Keyset
  5
  - Changing Your Passcode
    6
  - Call Forwarding
    7
  - Setting Your Answer Mode
    9
  - Programming Your Station's Name
    10
  - Adding Extenders to Keys
    14
  - Checking Station Status
    15
  - Changing Your Time and Date Display
    16
  - Setting Station On/Off Options
    17
  - Selecting a Ring Tone
    20
  - Alarm Reminder
    21
  - Station Volume
    22
  - Setting a Programmed Message
    24
  - Alarm Reminder with Message
    25
  - Caller ID Display
    26
  - Volume Controls
    32
  - Hold Button
    33
  - Speaker Button
    33
  - Feature Access Codes
    34
- About this Book....................................................................................1
  
  36
- Things You Should Know................................................2-8
  
  36
- Assemblingyourkeyset........................................................9
  
  36
- Itp-5012L Setup ........................................................................................10
  
  36
  - Initializing the Itp-5012L
    36
  - Navigating the Menus
    37
    
    Making an Outside Call
    39
    
    Outside Calls
    39
- Outside Calls
  
  39
  - Making Calls from the Call Log
    39
  - Answering a Call
    39
  - Recall Dial Tone
    40
  - Sending a Flash
    40
    
    Busy Line Queuing with Callback
    40
- Intercom Calls
  
  41
  - Voice Announce Mode
    41
    
    Call Processing
    42
  - Auto Answer Mode
    41
    
    Answering Intercom Calls
    41
    
    Calling Other Stations
    41
    
    Intercom Calls
    41
- Call Processing
  
  42
  - System Hold
    42
  - Exclusive Hold
    42
    
    Calling Your System Operator
    42
  - Hold Recall
    43
    
    Consultation Hold
    43
    
    Transferring Calls
    43
    
    Call Waiting
    44
    
    Conference Calls
    44
  - Forwarding Calls
    45
    
    Call Forward Options
    45
  - Group Call Pickup
    46
    
    Speed Dialing
    46
  - Privacy Release
    46
  - Directory Dialing
    47
    
    Last Number Redial
    48
    
    Pulse to Tone Changeover
    48
    
    Paging and Messaging
    49
  - Meet Me Page
    49
    
    Programmed Messages
    50
    
    Returning Messages
    50
    
    Convenience Features
    51
    
    Do Not Disturb
    51
  - Background Music
    51
    
    Room Monitor
    53
  - Account Codes
    54
  - Group Listening
    54
  - Ohva Block
    55
  - Ohva Reject
    55
  - Ame Password
    55
  - Change Your Passcode
    56
- Dialing Features
  
  56
  - Select Ring Tone
    56
  - Automatic Hold
    56
  - Headset Operation
    57
  - Hot Keypad
    57
  - Key Confirmation Tone
    57
  - Ring Preference
    57
  - Call Log
    59
  - Dial by Name
    59
  - Call Progress Displays
    59
- Paging and Messaging
  
  59
  - Directory Information
    59
  - Auto Timer
    60
- Convenience Features
  
  60
  - Timer Function
    60
  - Viewing Message Indications
    60
  - Personal Speed Dial Names
    60
  - Lcr with Clear
    61
    
    Text Messaging
    61
  - Selecting Your Caller ID Display
    62
  - Redialing a Saved Caller ID Number
    62
  - Call Forward
    65
  - Getting Started
    69
  - Listen to Your Messages
    69
    
    Subscriber Services Menu
    69
  - Personal Greetings
    71
    
    Personal Services
    74
    
    Call Record
    75
    
    Keyset User Features
    75
    
    Calling Code
    76
    
    Call Indications
    82
  - Menu Structure
    86
    
    Answering an Outside Call
    89
    
    Call Processing
    91
    
    Forward All Calls
    93
    
    Forward Busy
    93
    
    Forward no Answer
    93
    
    Forward Follow Me
    94
    
    Programming Personal Speed Dial Numbers
    95
  - One Touch Speed Dialing
    96
    
    Chain Dialing
    96
    
    Locking Your Keyset
    101
    
    DIAL 1 Space
    106
    
    Officeserv
    109
  - Viewing the Next Caller ID Call
    110
  - Storing a Caller ID Number
    110
    
    Menu Options
    111
    
    Call Forwarding
    114
  - About this Book
    124
    
    Alarm Reminder
    125
    
    Recall Dial Tone
    133
    
    Calling Other Stations
    134
    
    Calling Your System Operator
    135
  - Consultation Hold
    136
  - Conference Calls
    137
  - Call Forward Options
    138
    
    Privacy Release
    139
    
    One Touch Speed Dialing
    140
    
    Pulse to Tone Changeover
    141
    
    Meet Me Page
    142
    
    Alarm Reminder Messages
    150
    
    Caller ID Display
    153
  - Svmi E-Series
    155
    
    Returning Messages
    167
    
    AME Password
    168
    
    Cancelling Callback
    175
    
    Manual Retry with Lnr
    182
    
    Selecting Your Caller ID Display
    195
    
    Viewing the Next Caller ID Call
    196
    
    Add-On Module
    197
  - Message
    198
  - Volume
    199
    
    Call Forward
    202
  - Subscriber Services Menu
    204
  - Personal Services
    205
  - Keyset User Features
    206
  - Shortcuts
    207
Things You Should Know Standard Telephone

209
- Seconds
  211
- Holding Calls
  214
  - Setting up a Conference
    215
  - Speed Dial Numbers
    216
  - Meet Me Page/Answer
    217
  - Retrieving a Parked Call
    218
  - Canceling a Message
    218
  - Room Monitoring
    219
System Administrator Programming

223
- Calling the System Operator
  225
- Executive Barge-In
  225
- Manual Ring Plan Change
  225
- Operator Recalls
  225
- System Ring Plans
  225
- Direct Inward System Access (Disa)
  226
- Walking Class of Service
  226
- Review
  227
  - Disa Security
    227
  - Authorization Codes
    227
    
    Forced Account Codes
    227
    
    Using the Tie Line
    227
  - Abandon Call List
    228
  - CID on Smdr
    228
  - Number to Name Translation
    228
- Caller ID Special Features
  229
  - System Administrator
    
    229
  - Customer Level Access
    230
    
    Prog Key
    230
    
    Set Date and Time Display
    231
  - Program Station Names
    232
  - Program Station Group Names
    234
  - Program System Speed Dial Numbers
    234
  - Program System Speed Dial Names
    235
    
    Create Programmed Station Messages
    237
    
    Call Forwarding
    239
  - Programming Account Codes
    240
    
    Station Timers
    240
    
    Customer Set Relocation
    242
Table of Contents

245
- About this Book
  246
  - Check in / Check out
    
    247
    
    Checking in a Guest When You Know an Available Room Number
    247
    
    Checking in a Guest When You Don'tknow an Available Room Number
    248
    
    Express Check in
    248
    
    Checking a Guest out of a Room Using the Check out Key
    250
    
    Checking a Guest out of a Room Using the Hotel Key
    251
  - Deposit Posting
    
    251
    
    Adding Credit to a Room
    252
    
    Adding Telephone Credit to a Room
    252
    
    Canceling DND from a Guest Room
    253
    
    Canceling Executive DND
    253
    
    Executive Do Not Disturb
    253
    
    Setting an Executive DND
    253
    
    Setting DND from a Guest Room
    253
    
    Billing an Item to a Room from an Administrator Keyset
    254
  - Guest Services Billing
    
    254
    
    Billing a Telephone Call to a Guest Room from Another Telephone
    256
  - Lobby Phone Service
    
    256
    
    Automatic Night Service
    257
    
    Manual Night Service
    257
    
    Non Display Keysets
    258
    
    When Using a Single Line Telephone
    258
  - Night Service Operation
    
    257
  - Enhanced User Program Key
    
    259
    
    Guest and Meeting Room Printout
    259
    
    Phone Bill Printout
    259
  - Printed Reports
    
    259
    
    Dial by Name
    259
    
    Room Status Printout
    259
    
    Wake up Call Activity Printout
    259
    
    Printing a Guest or Meeting Room Bill
    260
    
    Printing a Phone Bill for a Room
    260
    
    Printing a Room Status Report
    261
  - Room Status Review
    
    261
    
    Using the Console to View Room Status
    261
    
    Viewing and Changing the Status of a Room
    261
    
    Using the Console to View Room Status
    262
    
    Information
    263
    
    Maid Service
    263
    
    Wake up Activity Report
    263
    
    Exit
    264
  - Wake up Calls
    
    263
    
    Canceling a Wake up Call
    264
    
    Setting a Wake up Call
    264
    
    Setting a Wake up Call from a Guest Room
    264
    
    Printing a Wake up Report for a Guest Room
    265

Samsung OFFICESERV ITP-5021D User Manual (139 pages)

5000D Series Enterprise IP Solutions OfficeServ system

Brand: Samsung | Category: IP Phone | Size: 2 MB

About this Guide
4
Safety Precautions
4
Table of Contents
6
Chapter 1 Installing Your ITP- or DS-5000D Series Phone

12
Chapter 3 Things You Should Know

28
- Front Panel of Phone
  28
  - Figure 3.1 Front Panel of the ITP- and DS-5014D Phone
    28
  - Figure 3.2 Front Panel of the ITP- and DS-5021D Phone
    29
  - Dial (Keypad) Buttons
    30
  - Programmable Buttons
    30
  - Conference Button
    31
  - Hold Button
    31
  - Redial Button
    31
  - Speaker Button
    31
  - Transfer Button
    31
  - Volume Buttons
    31
  - Navigation Buttons
    32
  - LCD Panel
    33
  - Scroll Button
    33
  - Soft Buttons
    33
  - Microphone
    34
  - Phone Status Indicator
    35
- Chapter Basic Features
  35
  - Button Leds
    35
  - Using Feature Codes
    36
  - Selecting Programmed Functions
    36
  - Assigning Button Values (Extenders)
    37
  - Controlling Volume Levels
    38
    
    Handset Volume
    39
    
    Speakerphone Volume
    39
    
    Ringer Volume
    40
  - Selecting the Ring Tone
    40
  - Changing the Phone Passcode
    41
  - Setting the Answering Mode for Intercom Calls
    42
  - Switching Headset/Handset Mode
    44
  - Enabling/Disabling Key Confirmation Tone
    45
  - Hot Keypad
    46
  - Dialling by Directory Name
    47
  - Assigning/Changing Your Extension Name
    48
  - Making Intercom Calls
    49
    
    Calling an Extension Number
    49
    
    Busy Extension Callback
    50
    
    Busy Extension Camp-On
    51
    
    Calling Your System Operator
    51
  - Answering Intercom Calls
    52
    
    Answering Intercom Calls in Ring Mode
    52
    
    Answering Intercom Calls in Voice Announce Mode
    52
    
    Answering Intercom Calls in Automatic Answer Mode
    53
  - Making Outside Calls
    54
    
    Calling Outside Lines (Overview)
    54
    
    Authorisation Codes and Account Codes
    54
    
    Calling Outside Lines Using the Handset
    55
    
    Calling Outside Lines Using the Speakerphone
    56
    
    Making a New Call Without Releasing the Line (Recall Dial Tone)
    56
    
    Busy Line Queuing with Callback
    57
    
    Cancelling a Callback
    58
  - Answering Outside Calls
    59
    
    Universal Answer
    59
  - Holding a Call
    59
    
    System Hold
    60
    
    Automatic Hold
    60
    
    Exclusive Hold
    62
    
    Consultation Hold
    63
    
    Hold Recall
    64
    
    Retrieving Calls Held at Another Extension
    64
  - Parking Calls
    65
  - Transferring Calls
    66
    
    Transfer with Camp-On
    67
    
    Transfer to Voice Mail
    67
    
    Call Waiting
    68
- Chapter Program Menus
  69
- Chapter Dialling Features
  83
  - Speed Dialling
    83
  - Figure 6.1 Buttons A-F
    83
  - Redial an Outside Number
    89
  - Automatic Redial/Retry
    90
  - Pulse to Tone Changeover
    90
  - Conference Calls
    91
- Chapter Call Pickup
  94
  - Station Call Pickup
    94
  - Group Call Pickup
    95
Chapter 7 Call Pickup

95
- Station Call Pickup
  95
- Chapter Call Forwarding
  96
  - Forwarding All Calls
    97
  - Forward Busy
    98
  - Forward no Answer
    98
  - Forward Busy/No Answer
    99
  - Forward DND
    99
  - Forward Follow Me
    100
Chapter 9 Paging and Messaging

102
- Internal Page
  102
- External Page
  103
- All Page
  104
- Meet Me Page: MMPG
  105
- Call Park and Page
  106
- Rejoining a Page
  107
- Setting a Message Waiting Indication
  108
- Replying to Message Waiting Indications
  109
- Cancelling Messages
  111
- Programmed Messages
  111
- Chapter Special Features
  114
  - Do Not Disturb
    114
  - Muting Your Phone
    116
  - Background Music
    116
  - Alarm Features
    117
  - Using the Door Phone
    121
  - Executive/Secretary Hot Line
    122
  - Group Listening
    123
  - Locking and Unlocking Your Phone
    124
  - Off-Hook Voice Announcements (OHVA)
    125
  - In Group/Out of Group
    127
  - Call Duration Timer
    128
  - Ring Preference
    130
Chapter 11 Caller Identification (CLIP)

131
- Viewing Number or Name of Caller
  131
- Viewing Next Caller CLIP
  132
- Storing a Caller Number
  132
- Calling a Stored Number
  133
- Storing a Caller Number as a Speed Dial Number
  133
- Viewing CLIP for Calls on Hold or Parked
  133
- Viewing CLIP for Previous Calls
  134
Appendix: Additional Information

135
- System Feature Codes
  135
- Programmed Messages
  136
- Entering Characters on the LCD Panel
  137

Samsung OFFICESERV ITP-5021D User Manual (139 pages)

Brand: Samsung | Category: IP Phone | Size: 4 MB

Table of Contents
6
Checking the Supplied Components
12
Figure 1.1 Contents of ITP-5000D Series IP Phone Package
12
Installing Your ITP- or DS-5000D Series Phone
12
ITP-5000D Series IP Phone
12
Connectors on the IP Phone
13
Figure 1.2 Base of ITP-5000D Series IP Phone
13
Installing the IP Phone
13
Checking the Supplied Components
17
DS-5000D Series Digital Phone
17
Installing the Phone
18
Chapter Setting the Working Environment for ITP-5000D Series IP Phones
21
Overview of Environment Settings Mode
21
Starting the Phone
22
Setting Parameters
23
Verifying Settings and Rebooting
27
Figure 3.1 Front Panel of the ITP- and DS-5014D Phone
28
Front Panel of Phone
28
Things You Should Know
28
Figure 3.2 Front Panel of the ITP- and DS-5021D Phone
29
Dial (Keypad) Buttons
30
Programmable Buttons
30
Conference Button
31
Hold Button
31
Redial Button
31
Speaker Button
31
Transfer Button
31
Volume Buttons
31
Navigation Buttons
32
LCD Panel
33
Scroll Button
33
Soft Buttons
33
Microphone
34
Button Leds
35
Chapter Basic Features
35
Phone Status Indicator
35
Selecting Programmed Functions
36
Using Feature Codes
36
Assigning Button Values (Extenders)
37
Controlling Volume Levels
38
Handset Volume
39
Speakerphone Volume
39
Ringer Volume
40
Selecting the Ring Tone
40
Changing the Phone Passcode
41
Setting the Answering Mode for Intercom Calls
42
Switching Headset/Handset Mode
44
Enabling/Disabling Key Confirmation Tone
45
Hot Keypad
46
Dialling by Directory Name
47
Assigning/Changing Your Extension Name
48
Calling an Extension Number
49
Making Intercom Calls
49
Busy Extension Callback
50
Busy Extension Camp-On
51
Calling Your System Operator
51
Answering Intercom Calls
52
Answering Intercom Calls in Ring Mode
52
Answering Intercom Calls in Voice Announce Mode
52
Answering Intercom Calls in Automatic Answer Mode
53
Authorisation Codes and Account Codes
54
Calling Outside Lines (Overview)
54
Making Outside Calls
54
Calling Outside Lines Using the Handset
55
Calling Outside Lines Using the Speakerphone
56
Making a New Call Without Releasing the Line (Recall Dial Tone)
56
Busy Line Queuing with Callback
57
Cancelling a Callback
58
Answering Outside Calls
59
Holding a Call
59
Universal Answer
59
Automatic Hold
60
System Hold
60
Exclusive Hold
62
Consultation Hold
63
Hold Recall
64
Retrieving Calls Held at Another Extension
64
Parking Calls
65
Transferring Calls
66
Transfer to Voice Mail
67
Transfer with Camp-On
67
Call Waiting
68
Chapter Program Menus
69
Figure 5.1 Navigation Buttons
69
Menu Button
69
Navigation Buttons
69
Send Button
69
Cancel Button
70
Direction (Arrow) Buttons
70
End Button
70
Enter Button
70
How to Select Menu Items
71
Main Menu
71
Viewing and Redialling Recently Called Numbers
72
Viewing and Calling Personal Speed Dial Numbers
73
Viewing and Calling Recently Received Numbers
73
Viewing and Calling System Speed Dial Numbers
74
Viewing and Calling Personal Speed Dial Numbers by Name
75
Viewing and Calling System Speed Dial Numbers by Name
76
Viewing and Calling Extension Numbers by Name
77
Setting Call Forward Type and Destination
78
Setting Reminder Alarms
80
Chapter Dialling Features
83
Figure 6.1 Buttons A-F
83
Speed Dialling
83
Redial an Outside Number
89
Automatic Redial/Retry
90
Pulse to Tone Changeover
90
Conference Calls
91
Chapter Call Pickup
94
Station Call Pickup
94
Group Call Pickup
95
Chapter Call Forwarding
96
Forwarding All Calls
97
Forward Busy
98
Forward no Answer
98
Forward Busy/No Answer
99
Forward DND
99
Forward Follow Me
100
Internal Page
102
Paging and Messaging
102
External Page
103
All Page
104
Meet Me Page: MMPG
105
Call Park and Page
106
Rejoining a Page
107
Setting a Message Waiting Indication
108
Replying to Message Waiting Indications
109
Cancelling Messages
111
Programmed Messages
111
Chapter Special Features
114
Do Not Disturb
114
Background Music
116
Muting Your Phone
116
Alarm Features
117
Using the Door Phone
121
Executive/Secretary Hot Line
122
Group Listening
123
Locking and Unlocking Your Phone
124
Off-Hook Voice Announcements (OHVA)
125
In Group/Out of Group
127
Call Duration Timer
128
Ring Preference
130
Chapter 11 Caller Identification (CLIP)

131
- Viewing Number or Name of Caller
  131
- Viewing Next Caller CLIP
  132
- Storing a Caller Number
  132
- Calling a Stored Number
  133
- Storing a Caller Number as a Speed Dial Number
  133
- Viewing CLIP for Calls on Hold or Parked
  133
- Viewing CLIP for Previous Calls
  134
Appendix: Additional Information

135
- System Feature Codes
  135
- Programmed Messages
  136
- Entering Characters on the LCD Panel
  137

Samsung OFFICESERV ITP-5021D User Manual (128 pages)

Brand: Samsung | Category: Telephone | Size: 3 MB

Things You Should Know
2
Entering Characters
8
Special Button Used
8
Setting the Answer Mode
11
Pulse to Tone Changeover
14
Hot Keypad
14
Volume Adjustment
15
Adjusting Handset Volume
15
Adjusting Speaker Volume
16
Adjusting Ring Volume
16
Telephone Status Indicator
18
Button LED
19
Getting Started
20
Entering the Environment Setup Mode
20
Setup Menu Structure
21
Deleting Entries
22
Network Settings
23
Load & Upgrade Settings
25
Setting System Authentication Information
27
Verifying Settings
28
Exiting Setup
29
Basic Features
30
Calling Methods
30
Intercom Calls
31
Calling an Extension Number
32
Answering an Intercom Call
33
Busy Station Callback
35
Busy Station Camp-On
36
Calling Your System Operator
36
Outside Calls
37
Authorization Code
39
Answering an Outside Call
39
Universal Answer
40
Busy Line Queuing with Callback
40
New Call
40
Cancelling Callback
41
Save Number with Redial
43
Automatic Redial / Retry
44
Call Park
45
Holding a Call
46
System Hold
46
Automatic Hold
47
Exclusive Hold
48
Consultation Hold
49
Hold Recall
50
Retrieving Calls Held at Another Station
50
Station Call Pickup
51
Group Call Pickup
52
Dialling by Directory Name
53
Transferring Calls
54
Transfer with Camp-On
55
Transfer to Voice Mail
56
Call Waiting
57
Programming the Speed Dial Numbers
59
Dialling Speed Dial Numbers
60
Conference Calls
63
Convenient Features
66
Setting Do Not Disturb
66
One Time DND
67
Call Forwarding
68
Forwarding Calls
70
Forwarding All Calls
71
Forward Busy
72
Forward no Answer
73
Forward Busy / no Answer
74
Forward Follow Me
76
Paging and Messaging
78
Internal Page
78
External Page
79
All Page
80
Meet Me Page : MMPG
81
Call Park and Page
83
Rejoining a Page
85
Setting a Message Indication
86
Cancelling Messages
87
Returning Messages
88
Programmed Messages
90
Alarm Features
92
Appointment Reminder / Alarm Clock
92
Alarm Cancel
93
Alarm Message
94
Answering the Door Phone
97
Calling the Door Phone / Room Monitor
98
Executive / Secretary Hot Line
99
Group Listening
100
Account Code
101
OHVA Reject
104
Ohva Block
104
In Group / out of Group
105
Background Music
107
Call Duration Timer
108
Auto Timer
109
Timer Function
110
Ring Preference
111
Application Menus
112
Navigation Buttons
112
Menu Button
112
Send Button
113
Cancel Button
113
Enter Button
113
Direction Button
114
Main Menus
115
Troubleshooting
124
Product Specifications
127

Samsung OFFICESERV ITP-5021D Quick Reference Manual (21 pages)

2-Line LCD Keysets

Brand: Samsung | Category: Keypad | Size: 1 MB

Quick Reference
1
Quick Reference
4
Overview
4
Basic Functions
5
Make and Answer Calls
5
Transfer Call
5
Busy Line Callback
5
Message Waiting Indication
5
Realizar y Responder Llamadas
11
Retener Llamada y Liberar Llamada Retenida
11
Desviar Llamadas
11
Oproepen Doorschakelen
13
Ringa Samtal
19

Samsung OFFICESERV ITP-5021D Quick Reference Manual (9 pages)

Keysets

Brand: Samsung | Category: Telephone | Size: 0 MB

Samsung OFFICESERV ITP-5021D Quick Reference Manual (9 pages)

5000 Series Keysets

Brand: Samsung | Category: Telephone | Size: 1 MB

Samsung OFFICESERV ITP-5021D Quick Reference Manual (10 pages)

5000 Series Keysets LCD Phones

Brand: Samsung | Category: Telephone | Size: 2 MB

Samsung Categories

Cell Phone

Monitor

Air Conditioner

Washer

Microwave Oven

More Samsung Manuals

Samsung OFFICESERV ITP-5021D IP Phone Manuals

Table of Contents

Things You Should Know

About this Book....................................................................................1

Things You Should Know................................................2-8

Assemblingyourkeyset........................................................9

Itp-5012L Setup ........................................................................................10

Outside Calls

Intercom Calls

Call Processing

Dialing Features

Paging and Messaging

Convenience Features

Things You Should Know Standard Telephone

System Administrator Programming

System Administrator

Table of Contents

Check in / Check out

Deposit Posting

Guest Services Billing

Lobby Phone Service

Night Service Operation

Enhanced User Program Key

Printed Reports

Room Status Review

Wake up Calls

Table of Contents

Chapter 1 Installing Your ITP- or DS-5000D Series Phone

Chapter 3 Things You Should Know

Chapter 7 Call Pickup

Chapter 9 Paging and Messaging

Chapter 11 Caller Identification (CLIP)

Appendix: Additional Information

Table of Contents

Chapter 11 Caller Identification (CLIP)

Appendix: Additional Information

Table of Contents

Table of Contents

Table of Contents

Table of Contents

Table of Contents

Related Products

Samsung Categories