Busy Extension Callback - Samsung OFFICESERV DS-5014D User Manual

4-16 Chapter 4 Basic Features

Busy Extension Callback

If a called extension is busy, you can set a busy extension callback. When the busy
extension becomes free, your phone will ring. When you pick up the handset, the
other extension will ring for the user to answer your call.
1. When you hear a busy signal, press the programmed
[CBK] button, or dial [4][4] or press the soft button
corresponding to the CBK option on the LCD
panel.
2. When you hear the confirmation tone, replace the
handset.
3. When the called extension becomes free, your phone
rings. The 'CALL BACK' message will appear
on the LCD panel.
Lift the handset to ring the free extension and wait for it
to answer.
4. To end the call, replace the handset or press either
the [Speaker] or [End] button.
If you don't answer a callback within 30 seconds, it will be cancelled.
You can have a maximum of five callbacks set on extensions at any one time.
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