Universal Answer; Busy Line Queuing With Callback; New Call - Samsung OfficeServ ITP-5021D User Manual

Universal Answer

External calls may be programmed to ring
through an external speaker. In this case,
dial [6] [7] or the press [UA] button to answer
the call.

New Call

Press the [NEW] button to disconnect
your existing call, wait for dial tone and
then make a new call on the same line.
If this [NEW] button does not appear on your
IP Phone, press the Soft button corresponding
to [NEW] on the LCD screen.

Busy Line Queuing With Callback

If there are no available trunk lines, you will hear busy tone when you try to make an external call, you can
set a callback. When a line becomes free, your IP Phone will ring. You can reserve up to 5 callbacks for
extension or trunk calls.
1.
If you receive a busy tone when trying to
access a trunk line,
press the [CBK] button or dial [4] [4].
Or, press the Soft button corresponding
to [CBK] on the LCD screen.
2.
When confirmation tone is heard,
put down the handset.
3.
When the line becomes free,
the system will call you back.
© SAMSUNG Electronics Co., Ltd.
BASIC FEATURES
[CBK]
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