Transferring Calls - Samsung OFFICESERV DS-5014D User Manual

4-32 Chapter 4 Basic Features

Transferring Calls

You can quickly and easily transfer your current call to another extension. A
'blind' transfer means you don't announce the call, unlike a 'screened' transfer
where you do.
1. While on a call, press the [Transfer] button.
2. Dial the extension or group number, or press the
programmed [DS] button. Your current call
is automatically put on transfer hold. (See Note, below.)
3. For a 'blind' transfer, hang up when you hear ringing.
For a 'screened' transfer, wait for the called party to
answer and advise them of the call, then hang up.
Reconnecting with the Outside Party
If the transfer is refused and the called extension hangs up, you will be
reconnected to the outside line. Alternatively, you can press the [Transfer] button
to return to the outside party.
Transferring to Another Extension
If you wish to send the call to another extension without waiting for the first
extension to hang up, simply press another [DS] button. Alternatively, press the
Call button or C.O. line button to return to the outside party and begin the transfer
process again.