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KXTVS100 - VOICE MAIL SYSTEM
Panasonic KXTVS100 - VOICE MAIL SYSTEM Manuals
Manuals and User Guides for Panasonic KXTVS100 - VOICE MAIL SYSTEM. We have
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Panasonic KXTVS100 - VOICE MAIL SYSTEM manuals available for free PDF download: Installation Manual, Quick Installation Manual, Subscriber's Manual, User Manual
Panasonic KXTVS100 - VOICE MAIL SYSTEM Installation Manual (371 pages)
Voice Processing System
Brand:
Panasonic
| Category:
Voicemail
| Size: 19.87 MB
Table of Contents
Conh& (Kx-Tvs7Yloo Installation Manual)
9
Table of Contents
9
Chapter 1 Overview
17
Introduction
17
Call Services
18
Other Features
22
Configuration
24
Guidelines for Preparation
25
Mailbox Management
29
System Diagnosis
31
Chapter 2 System Installation
33
System Components
34
Port Card
37
CPU Card
37
Hard Disk Drive
38
Installation
39
Preparation
39
System Expansion (TVS100 Only)
40
Extension Connection
44
Data Terminal or Printer Connection
47
Power Cable Connection
50
Detailed Feature and Service Descriptions
51
Auto Configuration (D-PITS Only)
53
Auto Forwarding
53
Chapter 3 Alternate Extension Group
53
Automated Attendant Service
56
Broadcasting Messages
57
Busy Coverage Mode
57
Callback Number Entry
57
Call Blocking
59
Call Screening
59
Call Services
59
Call Transfer Status
60
Class of Service
62
Company Greetings
62
Covering Extension
63
Custom Service
64
Day Service
69
Daylight Saving Time Assignment
69
Department Dialing
69
Dialing by Name
70
Direct Mailbox Access (D-PITS Only)
71
D-Pits
71
Extension Group
72
Extension Numbering Plan
72
External Message Delivery List
72
External Message Delivery Service
72
External Message Delivery Status
74
Fax Management
74
Group Distribution List, System
75
Hold
76
Holiday Service
76
Inband
76
Incomplete Call Handling Service
79
Interview Service
81
Live Call Screening (D-PITS Only)
82
Logical Extension (All Calls Transfer to Mailbox)
83
Mailbox
83
Mailbox Group
85
Message Delivery, Internal
86
Message Delivery Status
86
Message Reception Mode
87
Message Scan
87
Message Transfer
88
Message Waiting Notification-Device
88
Chapter 4 - System Administrator's Guide
110
System Administrator's Function
112
Using the Interface
113
Keyboard Operation
113
Programming Guidance
114
Startup System
115
Quick Setup
117
Setting up Mailboxes
131
Deleting a Mailbox
134
Listing Mailboxes
135
Setting COS (Class of Service) Parameters
136
Class of Service Setting
136
Special Feature Authorization
141
Port Service
146
Port Assignment
146
Automated Attendant Parameters
149
Custom Service
159
System Parameter Settings
162
System Group Assignment
162
Day Service
166
Daylight Saving Time
170
Other Parameters
172
Hardware Settings
185
RS-232C Parameters
185
Port Setting
186
PBX Interface Parameters
187
Chapter 5 System Manager's Guide
196
System Manager's Function
197
Accessing the System Manager's Mailbox
198
Setting up Mailboxes
199
Creating and Editing a Mailbox
199
Deleting a Mailbox
201
Deleting a Mailbox Password
201
Setting COS (Class of Service) Parameters
202
Setting the System Clock
206
Checking System Usage (System Reports)
207
Obtaining System Reports
207
Clearing the Reports
208
Delivering Messages
209
Delivering Messages to Ail Mailboxes
209
Delivering Messages to Specified Mailboxes
209
Checking Mailbox Distribution
210
Customizing the System Manager's Mailbox
211
Listening to Messages
212
Chapter 6 Message Manager's Guide
213
Message Manager's Function
214
Accessing the Message Manager's Mailbox
215
Managing the General Delivery Mailbox
217
Listening to Messages
217
Transferring Messages
218
Setting up Message Waiting Notification
219
Setting Message Waiting Lamp Status
219
Setting Device Status
219
Assigning Notification Numbers
220
Customizing the Message Manager's Mailbox
222
Message Manager's Password
222
Operator's Extensions
222
Setting the System Clock
223
Recording Company Messages
224
Recording Company Greetings
224
Recording Company Name
224
Recording Custom Service Menu Messages
226
Recording Voice Labels for Mailbox Lists
227
Recording User Prompts
227
Recording Selection Menus
228
List of Modifiable Prompts
232
Chapter 7 Maintenance
254
Off-Line Set (OFLN)
255
Utility Commands
255
On-Line Set (ONLN)
256
Set Password (PASS)
256
Set Time (TIME)
257
Error Log Display (ELOG)
258
Print Reports at Specified Time (PSET)
258
Saving the System Data to the Backup Device (SAVE)
260
Loading the Saved Data to the VPS (LOAD)
262
Program Version Display (VERS)
263
Custom Service Menu Access Count Clear (CCLR)
264
Custom Service Report (CREP)
264
Message Waiting Lamp Retry Times (MWL)
265
Setting Minimum Recording Length (MRL)
265
Modified Prompt List (MPLT)
266
Quick Setup (QSET)
267
Utility Command List (HELP)
267
System Reports
268
Mailbox Assignments
268
COS (Class of Service) Assignments
269
System Service Report
270
Call Account Report
271
Port Usage Report
271
Disk Usage Report
272
Mailbox Usage Report
273
Fax Call Report
275
Initializing the System
276
To Use.the Worksheets/Planning the Application
285
To Use.the Worksheets
287
Planning the Application
289
Background Information
290
Switch Capabilities
290
Customer's Call Handling Survey
294
Mailbox Settings
298
Class of Service Setting
299
Worksheets for System Administrator
301
Mailbox Settings
302
Port Assignment
306
Department Dialing
307
Operator's Parameters
309
Alternate Extension Assignment
311
Custom Service
312
Mailbox Group
313
Extension Group
314
Day Service
315
Holiday Setting
316
Daylight Saving Time
317
Prompt Setting
318
Extension Numbering Plan
319
Dialing Parameters
320
Message Waiting Notification Parameters
321
External Message Delivery Parameters
322
Call Hold
323
Rotary Telephone Service
324
Intercom Paging Parameter
325
Fax Management
326
Disconnect Parameter
327
RS-232C Parameters
328
Port Setting
329
Dialing Parameters
330
Inband Signaling Parameters
331
Worksheets. for Message Manager
333
Worksheets for Message Manager
333
Message Manager's Password
334
Mailbox Owner's Address
335
Company Greetings
336
Company Name
337
Department Dialing
338
Custom Service Menus
339
Mailbox Distribution Group Name
340
Modifying Voice Prompt
341
Selection Menu
342
Table of Contents
344
Features
345
Live Call Screening (LCS)
346
Two-Way Recording into Voice Mailbox
348
System Programming
349
Flexible CO Button Assignment
349
Flexible Numbering
349
Voice Mail Number Assignment
351
Voice Mail Extension Number Assignment
352
Voice Mail Extension Group Assignment
357
Programming Tables
357
Station Programming
359
Flexible Button Assignment
359
Live Call Screening Button (Assignment)
359
Live Call Screening Cancel Button (Assignment)
359
Two-Way Record Button (Assignment)
360
Live Call Screening Mode Setting
363
DPT Features
364
Live Call Screening (LCS)
364
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Panasonic KXTVS100 - VOICE MAIL SYSTEM Installation Manual (318 pages)
Voice Processing System
Brand:
Panasonic
| Category:
Voicemail
| Size: 1.39 MB
Table of Contents
Table of Contents
8
1 Voice Processing System Overview
13
What the Vps Can and Cannot Do
14
Why Voice Processing
14
Basic Operations
14
VPS Limitations
15
System Administration, Management, and Use
16
System Administration
16
System Management
16
Subscriber Use
16
System Basics
17
KX-TVS75 Vs. KX-TVS100/200
17
System Components
17
Which Phone Systems Are Compatible
22
Installer Equipment and Software Requirements
23
Specifications
23
VPS Configuration
24
Hardware
24
Expansion Capabilities for the KX-TVS100
25
Expansion Capabilities for the KX-TVS200
25
Recommendations for System Configuration
25
Digital Integration
27
General - All Models
27
KX-TVS75/100 - Connection Example
27
KX-TVS200 - Connection Example
28
2 Installation
31
Safety Precautions
32
Installation
32
Wiring
32
Frame Ground Connection
34
Installation Steps
36
Installing Port Expansion Card - Kx-Tvs100/Kx-Tvs200
38
General
38
Installing the KX-TVS102 or KX-TVS204 Port Card
39
Connections - Kx-Tvs75/100
42
Connecting PBX Extensions
42
Connection to DPT Extensions
42
Connection to Non-DPT Extensions
44
Connections - Kx-Tvs200
46
Modular Plug Connection
46
Port Cards
46
Terminal Connection
50
Requirements for Connecting Programming Terminal
50
Connecting the RS-232C Cable
50
EIA (RS-232C) Signals
52
3 Integrating the Vps with Panasonic Kx-T Phone Systems
53
Guidelines for Integration
54
DPT or Inband Signaling
54
Why Integration Is Important
54
How the VPS and the PBX Communicate
54
PBX Requirements for Integration
55
Pbx Parameters and Port Settings
57
General Guidelines and Definitions
57
RS-232C Settings
57
Port Settings
57
PBX Interface Parameters
58
CONNECTING the VPS with PANASONIC KX-T SERIES Pbxs
61
KX-TVS75/100/200 Programming for Inband Integration
61
KX-T123211D Software Verification and Programming
62
KX-TA624 Programming for Inband Integration
64
Programming the KX-TD816, KX-TD1232 and KX-TD308 for Voice Mail Integration with Inband Signaling
66
KX-TD816 and KX-TD1232 for Voice Mail Integration with Inband Signaling Via the Operating and Maintenance Tool
66
KX-TD308 for Voice Mail Integration with Inband Signaling Via the Operating and Maintenance Tool
69
4 Integrating the Vps with the Panasonic Kx-Td Digital Pbx
75
Guidelines for Digital Integration
76
Why Digital Integration Is Important
76
Connecting the Kx-Tvs75/100/200 with the Panasonic Kx-Td816, Kx-Td1232 and Kx-Td308
77
KX-TD1232 Software Verification and Programming for Digital Integration Via the Manager's Extension
77
KX-TD1232 Software Verification and Programming Via the Operating and Maintenance Tool
82
KX-TD308 Programming for Digital Integration Via the Manager's Extension
85
Common Digital Integration Features and Setup Procedures
90
Live Call Screening (LCS) Programming
90
Live Call Screening Recording Mode Assignment
90
Live Call Screening Private/Hands-Free Mode Assignment
90
Live Call Screening Button Assignment
91
Live Call Screening Cancel Button Assignment
92
Live Call Screening Password Assignment
92
Live Call Screening Password Cancellation
92
Live Call Screening Password Control
93
Two-Way Recording into Mailbox
93
Two-Way Recording Button Assignment
93
Two-Way Transfer into Mailbox
94
Two-Way Transfer Button Assignment
94
Voice Mail Transfer Button
95
5 Customizing the System
97
Starting up
98
Before Programming
98
Quick Setup
98
Starting the Quick Setup
99
Port Setting Options
107
Custom Service Setting Example
107
Custom Service Features
108
Custom Service Programming
110
Recording Menus
112
Checking Operation
113
Voice Mail
113
Mailbox Groups (System Group Distribution Lists)
113
Extension Groups
114
Interview Service
115
Automated Attendant
115
Department Dialing Service
116
Operator Service
116
Setting Ports
117
Port Service Menu
117
Automated Attendant Parameters
119
Automated Attendant Menu
119
Department Dialing
119
Operator Parameters
119
Setting Mailboxes
122
Mailbox Setting Menu
122
Entering a Mailbox
122
Deleting a Mailbox
125
Password Reset
125
Mailbox Listing
125
Training the Subscriber
126
6 Final Setup
128
MESSAGE MANAGER'S MAILBOX (Mailbox 998)
128
Accessing the Message Manager's Mailbox (Enter [165 #6*998])
128
Message Manager's Main Command Menu
128
Company Greetings (Enter [#6*998,5,1])
129
Custom Service Greetings (Enter [#6*998,5,4])
129
Customizing User Prompts (Enter [#6*998,5,6])
129
Recording the Company Name (Enter [#6*998,5,2])
130
Setting up Mailboxes
131
Recording Personal Greetings
131
Recording the Owner's Name
132
Backing up the System
133
7 System Maintenance and Troubleshooting
135
Initializing the System
136
Utility Commands
138
Off-Line Set (OFLN)
138
On-Line Set (ONLN)
139
Set Password (PASS)
139
Set Time (TIME)
140
Print Reports at Specified Time (PSET)
140
Error Log Display (ELOG)
141
Saving the System Data to the Backup Device (SAVE)
144
Loading New or Saved Data to the VPS (LOAD)
145
Print All of the VPS Parameters (GPRN)
146
Program Version Display (VERS)
147
Custom Service Report (CREP)
147
Custom Service Menu Access Count Clear (CCLR)
148
Message Waiting Lamp Retry Times (MWL)
148
Setting Minimum Recording Length (MRL)
149
Modified Prompt List (MPLT)
149
Utility Command List (HELP)
150
Quick Setup (QSET)
150
Circuit Condition Display (LMON)
151
DTMF Information Display (PUTD)
151
System Reports
153
Mailbox Assignments
153
COS (Class of Service) Assignments
154
System Service Report
155
Call Account Report
156
Port Usage Report
156
Port Usage Statistics Clear
157
Disk Usage Report
158
Disk Usage Statistics Clear
158
Mailbox Usage Report
159
Mailbox Usage Statistics Clear
160
Fax Call Report
160
Fax Call Statistics Clear
161
Troubleshooting Guide
162
Specifications
164
Appendix A SYSTEM FEATURES
167
A1 System Features
168
Appendix B SYSTEM ADMINISTRATION
189
B1 System Navigation
190
B2 System Administration - Mailboxes
195
Parameters
200
B3 System Administration - Setting Cos (Class of Service Parameters
200
B4 System Administration - Port Service
210
B4.1 Port Assignment
210
B5 System Administration - Service Setting
212
B5.1 Automated Attendant Parameters
212
B5.2 Custom Service
218
B6 System Administration - System Parameter Settings
221
B6.1 System Group Assignment
221
B6.2 Day Service
223
B6.3 Holiday Setting
224
B6.4 Daylight Saving Time (DST)
226
B6.5 Prompt Setting
226
B6.6 Other Parameters
227
B7 System Administration - Hardware Settings
238
B7.1 RS-232C Parameters
238
B7.2 Port Setting
239
B7.3 PBX Interface Parameters
240
Appendix C SYSTEM MANAGER'S GUIDE
247
C1 Accessing the System Manager'smailbox
248
C2 Setting up Mailboxes
249
C3 Setting Cos (Class of Service) Parameters
251
C4 Setting the System Clock
254
C5 Checking System Usage (System Reports)
255
C6 Delivering Messages
257
Checking Mailbox Distribution
258
C7 Customizing the System Manager'smailbox
259
C8 Listening to System Manager Messages
260
Appendix D MESSAGE MANAGER'S GUIDE
261
D1 Accessing the Message Manager'smailbox
262
D2 Managing the General Delivery Mailbox
263
D3 Setting up Message Waiting Notification
265
D4 Customizing the Message Manager'smailbox
267
D5 Setting the System Clock
268
D6 Recording Company Messages
269
D7 List of Modifiable Prompts
271
Glossary
303
Index
313
Panasonic KXTVS100 - VOICE MAIL SYSTEM Quick Installation Manual (91 pages)
Brand:
Panasonic
| Category:
Telephone
| Size: 0.58 MB
Table of Contents
Table of Contents
2
Chapter 1 Stop
5
What the VPS Can and Cannot Do
5
Why Voice Processing
5
Basic Operations
5
VPS Limitations
6
System Basics
6
System Components
6
Which Phone Systems Are Compatible
9
Installer Equipment and Software Requirements
9
Expansion Capabilities
10
Recommendations for System Configuration
10
Installing an Optional CO Card
10
Chapter 2 Installation
14
Safety Precautions
14
Installation
14
Wiring
14
Wall Mounting
14
On Wood
15
On Concrete or Mortar
15
Connections
17
Connecting PBX Extensions
17
Requirements for Connecting Programming Terminal
18
Connecting RS-232C Cable
18
Communication Parameters
18
EIA (RS-232C) Signals
20
Connecting the Power Cable to the VPS
21
Chapter 3 Integrating the Vps with the Panasonic
21
Guidelines for Digital Integration
21
Understanding How Digital Integration Works
22
Programming Instructions-Connecting the VPS with the Panasonic KX-TD1232
23
KX-TD1232 Software Verification and Programming for Digital Integration Via the Manager's Extension
23
Voice Mail Port Assignment
24
Voice Mail Extension Number Assignment
24
Voice Mail Extension Group Assignment
25
Common Digital Integration Features and Setup Procedures
26
Live Call Screening (LCS) Programming
26
Live Call Screening Recording Mode Assignment
26
Live Call Screening Private/Hands-Free Mode Assignment
26
Live Call Screening Button Assignment
27
Live Call Cancel Button Assignment
27
Live Call Screening Password Assignment
27
Live Call Screening Password Canceling
28
Live Call Screening Password Control
28
Two-Way Recording into Mailbox
28
Two-Way Recording (TWR) Button Assignment
28
Two-Way Transfer into Mailbox
29
Two-Way Transfer (TWT) Button Assignment
29
KX-TD1232 Software Verification and Programming
30
Software Verification
30
System Programming
30
Chapter 4 Integrating the Vps with the Pbx
33
Guidelines for Integration
33
PBX Requirements for Integration
34
PBX Parameters and Port Settings: General Guidelines and Definitions
36
RS-232C Settings
36
Port Settings
36
PBX Interface Parameters
36
PROGRAMMING INSTRUCTIONS-CONNECTING the VPS with PANASONIC KX-T SERIES Pbxs
38
KX-TVS100 Software Verification and Programming
39
KX-T336 Software Verification and Programming
42
KX-TD1232 Software Verification and Programming for Inband Integration
54
System Menu
55
Chapter 5 Designing the System
58
Starting up
58
Start-Up Sequence
58
Quick Setup
60
Port Setting Options
67
Custom Service (Recommended)
67
Sample Custom Service Message
67
Custom Service Programming
68
Recording Menus
69
Checking Operation
70
Voice Mail
70
Interview Service
70
Automated Attendant
71
Setting Ports
71
Port Service Menu
71
Automated Attendant Parameters
73
Automated Attendant Menu
73
Department Dialing
73
Operator Parameters
73
Setting Mailboxes
74
Mailbox Setting Menu
74
Entering a Mailbox
74
Deleting a Mailbox
76
Password Reset
76
Mailbox Listing
76
Chapter 6 Final Setup
78
Message Manager's Mailbox
78
Accessing the Message Manager's Mailbox
78
Message Manager's Main Command Menu
78
Company Greetings
78
Modifying Voice Prompts
79
Recording the Company Name
88
Setting up Mailboxes
89
Recording Personal Greetings
89
Recording the Owner's Name
89
Backing up the System
90
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Panasonic KXTVS100 - VOICE MAIL SYSTEM Subscriber's Manual (85 pages)
Voice Processing System
Brand:
Panasonic
| Category:
Telephone Accessories
| Size: 0.47 MB
Table of Contents
Getting Started
4
Table of Contents
6
1 Mailbox Setup
7
Logging into Your Mailbox
8
Recording Personal Greetings
10
Setting, Changing and Clearing Your Password
13
Recording Your Name
15
Service Access Commands
17
2 Receiving Messages
19
Receiving Messages
20
Replying to Messages
22
Message Transfer
24
Erasing Messages
27
Accessing Your Mailbox from an Outside Telephone
28
3 Sending Messages
29
Delivering Messages to Other Subscribers
30
Checking Mailbox Distribution
34
Setting up an External Message Delivery List
36
Sending External Delivery Messages
39
Checking and Setting External Message Delivery Status
44
4 Special Features
47
Call Transfer Status
48
Covering Extension
50
Incomplete Call Handling Status
52
Message Reception Mode
53
Personal Group Distribution Lists
54
Deleting Group Distribution Members
57
Deleting Group Distribution Lists
59
Message Waiting Notification
61
Interview Mailbox
65
Live Call Screening
68
Recording a Two-Way Conversation
69
Appendix A Quick Reference
71
A1 Subscriber
72
A2 Message Manager
73
A3 System Manager
74
Glossary
75
Panasonic KXTVS100 - VOICE MAIL SYSTEM User Manual (84 pages)
Voice Processing System
Brand:
Panasonic
| Category:
Voicemail
| Size: 1.34 MB
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