Covering Extension - Panasonic KX-TVS75 Subscriber's Manual

4.2 Covering Extension

4.2 Covering Extension
Subscriber's
Main Command Menu
1 2
1
Covering
Call
Extension
Transfer
Status Setting
1.
Log in to your mailbox to access the Main Command Menu.
2.
Press [4] for Automated Attendant Status.
To set Call Transfer Status, Press [1].
To set up Covering Extension, Press [2].
To set Message Reception Mode, Press [3].
To set Incomplete Handling Status, Press [4].
3.
To set up a covering extension, go to Step 4.
To change a previously assigned covering extension, go to Step 5.
4.
Press [2] to set up a covering extension when one has not been previously assigned.
Covering extension not assigned,
Enter extension number.
a)
Enter the extension number.
50
3 4 5
6
Automated
Attendant
Status
4
2 3
Message Incomplete
Reception Handling
Mode
Status
The caller goes to the covering extension in
2 ways. One way is via the Automated
Attendant Service when the Incomplete Call
Handling Status has enabled Covering
Extension Transfer Status (see
4.3 Incomplete Call Handling Status). The
second way is during a Personal Greeting
announcement — if the caller pressed [0]
while a Personal Greeting is played, he is
sent to the covering extension, or an
operator (if the covering extension is not
specified).
The caller will not know to press [0]
for transfer to your covering extension.
Therefore, the caller must be instructed.
For example, you might record the Busy
greeting in this way: "Hi, this is Cindy.
Sorry, but I am busy with another call
right now. If you press zero now, you will
be transferred to my secretary.
Otherwise, please leave a message after
you hear the tone."
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