Chapter 3: Answering A Call - Avaya 9621G User Manual

Chapter 3: Answering a call

About this task
When you receive an incoming call, the phone selects the incoming call automatically. However, if you
are already on a call or if you receive more than one incoming call at a time, you may need to select the
call you want to answer manually.
The phone displays an incoming call as a green line with a ringing bell icon. To answer the call, touch the
call appearance line.
Note:
The procedure for answering a call might vary depending on how your phone is administered.
If you do not have the Go to Phone Screen on Ringing option enabled and if the Phone screen is not
displayed, incoming calls display on the top line of the screen. You can touch the line to answer the call.
Procedure
Answer an incoming call in one of the following ways:
• If you are not on another call, lift the handset, touch the ringing call appearance line, press
Speaker, or Answer to answer the call using the speakerphone, or press Headset to answer
using the headset.
• See Setting the Go to Phone Screen on ringing
Note:
To automatically display the Phone screen whenever you receive an incoming call, set the
Phone Screen on Ringing option to Yes. For more information see
Screen on ringing
™
Avaya one-X Deskphone SIP 9621G/9641G user guide for 9600 Series IP deskphones
option.
option.
Setting the Go to Phone
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