Configuring Visual Alerts; Setting Mute Alerting - Avaya 9621G User Manual

Configuring visual alerts

About this task
When the Visual Alerting option is turned on, incoming calls cause the LED in the top right
corner of the phone to flash. You can turn Visual Alerting on or off.
Procedure
1. Press Home.
2. Touch Settings.
3. Touch Options & Settings.
4. Touch Call Settings.
5. On the Call Settings menu, touch Visual Alerting to change it from Off to On or
6. Touch Save to save the setting or Cancel to return to the menu without saving.

Setting mute alerting

About this task
You can set Mute Alerting to notify you audibly and/or visually if you start speaking when a call
is muted. If you choose Audible, the deskphone will beep once if you start talking while the call
is muted. If you choose Visual, the Status line will display a flashing message to remind you
that the phone is muted if you start speaking when a call is muted. If you choose Both, the
Status line displays a flashing message and you receive an audible "beep tone" if you start
speaking while the phone is muted.
Procedure
1. Press Home.
2. Touch Settings.
3. Touch Options & Settings.
4. Select Call Settings.
5. On the Call Settings menu, touch Mute Alerting to change the setting from None to
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Avaya one-X Deskphone SIP 9621G/9641G user guide for 9600 Series IP deskphones
On to Off.
Audible, from Audible to Visual, or Visual to Both (visual and audio).
Note:
Setting the value to Audible, Visual or Both causes the Mute Alert toggle feature
to display on the Phone screen.
Options and Settings
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