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test specific string
ServerGuide error symptoms
Look for the symptom in the left column of the chart. Probable solutions to the
problem are in the right column.
Small computer system interface messages
If you receive a SCSI error message, see "SCSI error codes" on page 108.
Note: If your server does not have a hard disk drive, ignore any message that
Not Applicable
Aborted
Warning
is additional information that you can use to analyze the problem.
Table 3. ServerGuide Setup and Installation CD
Symptom
Suggested action
The ServerGuide
v Ensure that the server is supported and has a startable (bootable)
Setup and
CD-ROM drive.
Installation CD will
v If the startup (boot) sequence settings have been altered, ensure
not start.
that the CD-ROM drive is first in the startup sequence.
v If more than one CD-ROM drive is installed, ensure that only one
drive is set as the primary drive. Start the CD from the primary
drive.
The SCSI RAID
v Ensure that there are no duplicate SCSI IDs or IRQ assignments.
program cannot
v Ensure that the hard disk drive is connected properly.
view all installed
drives, or the NOS
cannot be installed.
The Operating
Make more space available on the hard disk.
System Installation
program
continuously loops.
The ServerGuide
Ensure that the NOS CD you have is supported by the ServerGuide
program will not
program. See the ServerGuide Setup and Installation CD label for a
start your NOS CD.
list of supported NOS versions.
The NOS cannot
Ensure that the NOS is supported on your server. If the NOS is
be installed; the
supported, either there is no logical drive defined (SCSI RAID
option is not
systems) or the ServerGuide System Partition is not present. Run the
available.
ServerGuide program, and ensure that setup is complete.
indicates that the BIOS is not installed.
This result occurs when you specify a
diagnostic test for a device that is not
present.
This result occurs when the test could not
proceed, for example, because of the
system configuration.
This result occurs when a possible problem
is reported during the diagnostic test, such
as when a device driver is not found.
Chapter 3. Diagnostics
27
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Troubleshooting
