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IBM xSeries 330 Hardware Maintenance Manual

Type 8675
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Hardware Maintenance Manual
xSeries 330 Type 8675

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  • Page 1 Hardware Maintenance Manual xSeries 330 Type 8675...
  • Page 2 This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice.

  • Page 3: Table Of Contents

    What the xSeries 330 offers Reliability, availability, and serviceability features . Installing options ..45 Server controls and indicators Major components of the xSeries 330 server . 46 Front view . System board .
  • Page 4 . 168 No Beep symptoms . . 115 Problem determination tips. . 169 Information panel system error LED. . 115 Notices . 169 Diagnostic error codes . . 117 Trademarks . . 170 Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 5: About This Manual

    « xSeries 330 Type 8675. Important: This manual is intended for trained servicers who are familiar with IBM PC Server products. Before servicing an IBM product, be sure to review “Safety information” on page 135. Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions.

  • Page 6: Online Support

    Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. Online support Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, Device Driver files and documents. The Web address is: http://www.ibm.com/pc/support Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 7: General Checkout

    Run storage test. NO. Go to step 2. 2. IF THE SYSTEM IS NOT PART OF A CLUSTER: v Power-off the computer and all external devices. v Check all cables and power cords. © Copyright IBM Corp. 2001...
  • Page 8 20. If you receive an error, go to “Symptom-to-FRU index” on page 113. If the diagnostics completed successfully and you still suspect a problem, see “Undetermined problems” on page 128. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 9: General Information

    IBM Memory eXpansion Technology (MXT) on the xSeries 330 Type 8675 effectively expands the memory capacity of the server when an MXT-aware operating system is running on the server.

  • Page 10: Features And Specifications

    – Maximum: 0.22 kVA What the xSeries 330 offers The unique design of this server takes advantage of advancements in symmetric multiprocessing (SMP), data storage, and memory management. The server combines: v IBM X-Architecture ™ Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 11 DIMM. The IBM Memory eXpansion Technology (MXT) chip on your server enables you to store up to nearly twice the amount of data in system memory as was previously possible.

  • Page 12: Reliability, Availability, And Serviceability Features

    SCSI backplane v Vital Product Data (VPD) on system board, and SCSI backplane Server controls and indicators This section identifies the controls and indicators on the front and the back of your server. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 13: Front View

    Front view Select button/indicator Power control (green) button Diskette drive Power-on System error activity light light (green) light (amber) (green) Reset button Diskette eject button CD activity CD eject button light (green) Power-control button: Press this button to manually turn the server on or off. Power-on light: This green LED lights and stays on when you turn on your server and blinks when the server is in Standby mode.

  • Page 14: Rear View

    Power-on light: This green LED lights and stays on when you turn on your server and will blink when the server is in standby mode. This light duplicates the power on light on the front of the server. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 15: Turning On The Server

    Ethernet 2 link indicator: This green LED lights when there is an active link connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 2. Ethernet 2 speed indicator: This green LED lights when the speed of the Ethernet LAN connected to Ethernet port 2 is 100 Mbps. Turning on the server Turning on the server refers to the act of plugging the power cord of your server into the power source and starting the operating system.

  • Page 16: Service Processor Remote Terminal Features

    View the temperature, voltages, fans, or service processor status monitors 3 - Error Logs View the system error log or the service processor error 4 - SP configuration View the service processor configuration Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 17: Running Remote Diagnostics

    Selection Meaning 5 - System Services View information about the settings for system services 6 - System Power View settings or turn server power on or off 7 - Boot Restart the server (server power must be on) or the service processor.

  • Page 18: Special Keystrokes

    Page Up Prefix followed by Ctrl-u Page Down Prefix followed by Ctrl-d Alt-F1 Prefix followed by F1 Ctrl-Alt-Del Prefix followed by Ctrl-r Note: If one prefix does not work, use the other instead. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 19: Diagnostics

    (ROM) on the system board. These programs are the primary method of testing the major components of your server. See “Diagnostic programs and error messages” on page 18 for more information. v Light Path Diagnostic The Light Path Diagnostic is used to quickly identify system errors. © Copyright IBM Corp. 2001...

  • Page 20: Post

    Note: If the server does not have a hard disk drive, ignore any message that indicates that the drive is not installed. You will get these messages only when running the SCSISelect Utility. See “SCSI error codes” on page 125. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 21: Identifying Problems Using Status Leds

    Table 2. SCSI messages SCSI Messages Description One or more of the following might be causing the problem. v A failing SCSI device (adapter, drive, controller) v An improper SCSI configuration v Duplicate SCSI IDs in the same SCSI chain v An improperly installed SCSI terminator v A defective SCSI terminator v An improperly installed cable...

  • Page 22: Diagnostic Programs And Error Messages

    Diagnostic programs and error messages The server diagnostic programs are stored in upgradable read-only memory (ROM) on the system board. These programs are the primary method of testing the major components of the server. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 23: Text Messages

    Sometimes the first error to occur causes additional errors. In this case, the server displays more than one error message. Always follow the suggested action instructions for the first error message that appears. The following sections contain the error codes that might appear in the detailed test log and summary log when running the diagnostic programs.

  • Page 24: Starting The Diagnostic Programs

    To save the test log so that you can view it later, click Save Log on the diagnostic programs screen and specify a location and name for the saved log file. Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 25 2. To save the test log to a diskette, you must use a diskette that you have formatted yourself; this function does not work with preformatted diskettes. If the diskette has sufficient space for the test log, the diskette may contain other data.

  • Page 26: Recovering Bios

    Use the ServerGuide program to make a BIOS flash diskette. v Download a BIOS flash diskette from the World Wide Web. Go to http: //www.pc.ibm.com/support/, select IBM Server Support, and make the selections for your server. To recover the BIOS: 1.

  • Page 27: Troubleshooting The Ethernet Controller

    8. When prompted as to whether you want to save the current code to a diskette, select N. 9. When prompted to choose a language, select a language (from 0 to 7) and press Enter to accept your choice. 10. Do not restart your system at this time. 11.

  • Page 28: Ethernet Controller Error Messages

    Notes: 1. Listing these device drivers does not imply that these operating systems are supported on this server. Refer to http://www.ibm.com/ on the World Wide Web for the supported operating systems for the server. 2. Although the term ″adapter″ is used in these messages, the messages might also apply to the integrated Ethernet controller on the system board.
  • Page 29 1. From the Windows 2000 desktop, click Start Settings Control Panel Network and Dial-up connections. 2. Right-click the connection that uses your IBM Ethernet adapter, and click Properties. 3. Click Configure Advanced. 4. Lower the resource values that apply to the transmit queue.
  • Page 30 Explanation: Single adapter found but multiple instances tried to load. Action: Using the Configuration/Setup utility, make sure that Ethernet is enabled, and that the slot containing the IBM Netfinity 10/100 Ethernet Adapter or the IBM 10/100 Etherjet PCI adapter is enabled. 0x17 Explanation: Slot parameter not specified in the registry.

  • Page 31: Power Checkout

    Table 6. NDIS (Windows NT or Windows 2000) driver teaming messages for the Ethernet controller (continued) Event ID Type Description Warning Explanation: Team nn. Adapter link down. Action: Make sure the adapter is functioning properly. Informational Explanation: Team nn. Secondary adapter took over. Action: None. Warning Explanation: Team nn.

  • Page 32: Replacing The Battery

    CAUTION: When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.

  • Page 33: Temperature Checkout

    b. Use one finger to slightly slide the battery out from its socket. The spring mechanism will push the battery out toward you as you slide it from the socket. c. Use your thumb and index finger to pull the battery from under the battery clip.
  • Page 34 See “Features and specifications” on page 6. Note: The server is not designed to operate in an enclosed environment. The xSeries 330 should not reside behind a glass door in its rack enclosure. For more information on specific temperature error messages, see “Temperature error messages”...

  • Page 35: Configuration

    ServerGuide CDs The ServerGuide CDs include software setup and installation tools specifically designed for IBM servers. You can use these CDs during the initial installation of your server to configure the server hardware and simplify your network operating system installation. The ServerGuide CDs also contain a collection of application programs, which you can install after your server is up and running.

  • Page 36: Starting The Configuration/Setup Utility Program

    Select this choice to display information about the server. Changes that you make on other menus might appear on this summary screen. You cannot edit any fields. The System Information choice appears only on the full Configuration/Setup Utility main menu. – Product Data Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 37 Select this choice to view system information, such as the machine type and model, the server serial number, and the revision level or issue date of the code, such as BIOS, stored in the flash electronically erasable programmable ROMs (EEPROMs). –...
  • Page 38 Select this choice to identify if the microprocessor serial number in the microprocessor is readable, or to set the microprocessor cache mode to disabled, write-back (WB), or write-through (WT). Selecting write-back mode will provide better system performance. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 39: Using Passwords

    – Core Chipset Control Select this choice to modify settings that control features of the core chip set on the system board. v Error Logs Select this choice to view or clear error logs. – Select POST Error Log to view the three most recent error codes and messages that the system generated during POST.

  • Page 40: Administrator Password

    Configuration/Setup Utility main menu. You can set, change, or delete both the administrator and power-on passwords, and allow a power-on password to be changed by the user. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 41: Wake On Lan

    The server must be running an MXT-aware operating system, such as Microsoft Windows 2000 after the IBM MXT device driver has been installed or Red Hat Linux 7.2. v Any required MXT device driver for that operating system must be installed and loaded.

  • Page 42: Using The Scsiselect Utility Program

    SCSI controller to its default values, press F6; then, follow the instructions that appear on the screen. You can view or change the following controller settings: – SCSI Controller ID Select this choice to view the SCSI controller ID, normally 7. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 43: Using The Pxe Boot Agent Utility Program

    – SCSI Controller Parity Select this choice to view the assigned value. The assigned value is Enabled, and it cannot be changed. – SCSI Controller Termination Select this choice to view the assigned value. The assigned value is Enabled, and it cannot be changed. –...
  • Page 44 Select this choice to enable or disable the legacy operating system wake-up support. – Disabled (default) – Enabled Notes: 1. Use the default setting for Advanced Configuration and Power Interface ® (ACPI) aware operating systems, such as Windows 2000 and Windows NT Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 45: Updating The Asm Firmware And Configuring The Asm Processor

    To update the Advanced System Management (ASM) firmware or configure the ASM processor, you must download the image of the Advanced System Management Firmware Update Utility program from the IBM Support page at http://www.ibm.com/pc/support on the World Wide Web. Use the Advanced System Management Firmware Update Utility program to create an Advanced System Management Firmware Update Utility diskette which you can then use to update the ASM firmware or configure ASM processor settings.

  • Page 46: Configuration Settings

    Profile. When you have selected a User Profile, you can set the following values: v Login ID v Password v Enable or disable the currently selected entry v Number v PIN v Connection Type (numeric, alphanumeric, serial) Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 47: Configuring The Asm Processor

    Select this choice to update configuration settings for the ASM processor. For more information, see “Updating the ASM firmware” on page 41. Exit Select this choice to exit from the xSeries 330 Type 8675 Advanced System Management Firmware Update Utility program. Configuring the ASM processor To configure the ASM processor, do the following: 1.

  • Page 48: Updating Bios Or Diagnostics

    “Choices available from the Configuration/Setup main menu” on page 32 for more information. 2. Go to http://www.ibm.com/pc/support on the World Wide Web and locate the section for the server. If a system BIOS or diagnostics downloadable file has a version level that is later than the version level on your server, download that file and the associated README file.

  • Page 49: Copyright Ibm Corp

    This chapter provides instructions to help you add options to the server. Some option-removal instructions are provided, in case you need to remove one option to install another. For a list of supported options for the server, see the Server Proven list at: http://www.ibm.com/pc/compat © Copyright IBM Corp. 2001...

  • Page 50: Major Components Of The Xseries 330 Server

    Major components of the xSeries 330 server The following illustration shows the locations of major components in the server. Air baffle Clip Terminator card Heat sink Memory module Microprocessor Fans Light Path Diagnostics panel Hard disk drive filler panel Hard disk drive...

  • Page 51: System Board Options Connectors

    System board options connectors The following illustration identifies the connectors on the system board. C2T (in) USB 1 Management connector connector connector (U38) (J13) (J65) Serial C2T (out) USB 2 RS-485 Advanced System connector B connector connector Management processor (J39) Serial (U61) (J15)

  • Page 52: System Board Leds

    Make sure that you have an adequate number of properly grounded electrical outlets for the server, monitor, and any other options that you intend to install. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 53: System Reliability Considerations

    Have a small, flat-blade screwdriver available. v For a list of supported options for the server, refer to http://www.ibm.com/pc/us/compat/ on the World Wide Web. v For your convenience during setup and service you might want to have a separate location where you can temporarily connect the server to a power source (using a separate power cord), keyboard, monitor, and mouse (using a separate C2T device breakout cable).
  • Page 54 3. Using the thumb screws on the front of the server; secure the server to the brackets. Thumb screw (server) 4. If you have additional servers to install, repeat steps 1 through 3 for each server. 5. Install all external cables and power cords to the server. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 55: Removing The Cover

    Removing the cover The following information describes how to remove the cover. Cover release Screws lever Complete the following steps to remove the cover from the server: 1. Review the information in “Before you begin” on page 48. 2. Turn off the server and all attached devices and disconnect all external cables and power cords.
  • Page 56 Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 57: Working With Adapters

    Working with adapters The server comes with two peripheral component interconnect (PCI) adapter slots on the system board with riser cards installed in them. Note: Your server also comes with an integrated video controller on the system board. When you install a video adapter in a PCI slot, the server BIOS automatically disables the integrated video controller.

  • Page 58: Installing An Adapter

    “Removing the cover” on page 51. Cover release Screws lever 4. Remove the expansion slot clip that holds the expansion slot cover in place by sliding it upward and off the frame of the server. Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 59 Note: The illustrations in this document might differ slightly from your hardware. Expansion slot clip Expansion slot cover Expansion slot 5. Remove the expansion-slot cover. 6. Refer to the documentation that comes with your adapter for any cabling instructions. Notes: a.
  • Page 60 Attention: Route cables so that they do not block the flow of air from the fans. Note: When installing a ServeRAID to control the internal hard disk drives, remove the cable from the SCSI connector (J4) on the system board and Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 61: The Ibm Remote Supervisor Adapter

    11. Turn on the server. The IBM Remote Supervisor Adapter The IBM Remote Supervisor Adapter can be installed in the xSeries 330. To update the Advanced System Management (ASM) firmware or configure the ASM processor, you must download the image of the xSeries 330 Advanced System Management Firmware Update Utility program from the IBM Support page at http://www.ibm.com/pc/support on the World Wide Web.

  • Page 62: Installation Requirements

    (MIB) on your SNMP manager. If you do not want to install the most recent device drivers, the MIB is provided in the \MIB directory on the IBM Remote Supervisor Adapter Support CD that comes with the Remote Supervisor Adapter.
  • Page 63 v Remote graphics console redirection v LAN, serial, and Advanced System Management (ASM) interconnect remote access v Point-to-point protocol (PPP) support v Simple Network Management Protocol (SNMP) and e-mail alerts v Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP) support v Remote power control v Microsoft Windows NT and Windows 2000 blue-screen capture...

  • Page 64: Unpacking And Verifying Components

    The Remote Supervisor Adapter option contains the following items: v Remote Supervisor Adapter v Power-supply adapter v Power cord v 20-pin ribbon cable v Advanced System Management link cable (CAT 5 Ethernet cable) Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 65 Attention: To avoid damage to the Ethernet connector on the Remote Supervisor Adapter, do not plug the ASM Interconnect module into the Ethernet (RJ-45) port. v IBM Remote Supervisor Adapter Support CD This CD helps you configure hardware and install device drivers. v IBM Documentation CD...

  • Page 66: Installing The Remote Supervisor Adapter

    Installing the Remote Supervisor Adapter Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling static-sensitive devices, see “Handling static-sensitive devices” on page 138. Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 67 Your server comes with riser cards installed in the two peripheral component interconnect (PCI) adapter slots on the system board. The following illustration shows the location of the 33 MHz PCI expansion slots on the system board. PCI slot 2 64 bit 33 MHz (J23) PCI slot 1...
  • Page 68 (see “Inventory checklist” on page 60), which connects the system management connector on the Remote Supervisor Adapter to the system board at J57 (see “System board options connectors” on page 47), also supplies power to the adapter. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 69: Connecting The Power-Supply Adapter

    Attention: Route cables so that they do not block the flow of air from the fans. 8. Replace the cover on the server; then, reinstall the server in the rack (if applicable) and connect all external cables. 9. Connect the ASM Interconnect module to the Remote Supervisor Adapter using the ASM Interconnect port (P-P port) that is located on the adapter.

  • Page 70: Connecting The Lan And Serial Port Cables

    For the cabling procedure, see: Supervisor Adapter Supervisor Adapter ASM Web interface using LAN using the Ethernet port “Cabling the Ethernet LAN the HTTP protocol port” on page 67 Text-based user interface using the TELNET protocol Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 71: Cabling The Ethernet Lan Port

    Table 9. Cabling tasks to enable remote access to the Remote Supervisor Adapter (continued) User interface to Remote Connection to Remote For the cabling procedure, see: Supervisor Adapter Supervisor Adapter Text-based user interface Serial (COM) port “Cabling the serial (COM) using a modem or a null port”...

  • Page 72: Cabling The Serial (Com) Port

    You can use the IBM Remote Supervisor Utility program to check the firmware level on the Remote Supervisor Adapter and to update the firmware. This Utility program is a DOS utility on the IBM Remote Supervisor Adapter Support CD that comes with the Remote Supervisor Adapter. You can obtain the latest firmware code from the IBM Support Web site, http://www.ibm.com/pc/support.
  • Page 73 For information about using the ASM Web interface to monitor your server, see the IBM Remote Supervisor Adapter User’s Guide for the xSeries 330, which is available in Adobe Acrobat Portable Document Format (PDF) on the IBM Documentation CD. To update the Remote Supervisor Adapter firmware, complete the following steps: 1.
  • Page 74 8. When the Remote Supervisor Adapter firmware update process is complete, press Enter to return to the Utility program main window. Continue with “Configuring your system to enable remote access to the Remote Supervisor Adapter” on page 71. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 75: Configuring Your System To Enable Remote Access To The Remote Supervisor Adapter

    PPP For detailed information about using the ASM Web interface and the text-based user interface, see the IBM Remote Supervisor Adapter User’s Guide for the xSeries 330. Configuring the Ethernet settings If you have an accessible, active, and configured dynamic host configuration protocol (DHCP) server on your network, the hostname, IP address, gateway address, subnet mask, and DNS server IP address are set automatically.
  • Page 76 IP Address Type the IP address of the Remote Supervisor Adapter. Subnet Mask Type the subnet mask used by the Remote Supervisor Adapter. The default value is 255.255.255.0. Gateway Type your network gateway router. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 77: Configuring The Serial Port

    2. 2. Turn on the server. 3. Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive and close the CD-ROM drive before the server completes POST. The CD starts automatically and the IBM Remote Supervisor Utility window opens.

  • Page 78: Setting Up Point-To-Point Protocol

    Note: The data bits value is preset to 8 and cannot be changed. For detailed information about the serial port and modem settings, see the IBM Remote Supervisor Adapter User’s Guide for the xSeries 330. 7. If you make changes to the serial port settings, press F6 to apply the changes.
  • Page 79 2. 2. Turn on the server. 3. Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive and close the CD-ROM drive before the server completes POST. Note: If you do not insert the CD and close the CD-ROM drive before POST completes, you must restart the server with the CD in the CD-ROM drive.

  • Page 80: Completing The Installation

    Note: You do not need to restart the server if you are running the Windows NT operating system. 2. See the IBM Remote Supervisor Adapter User’s Guide for the xSeries 330 for detailed instructions about completing the configuration of the Remote Supervisor Adapter features.

  • Page 81: Planning And Cabling Your Interconnect Network

    ASM interconnect network bus. If your server has an integrated RS-485 ASM interconnect port (the xSeries 330 server has an integrated ASM interconnect port) you do not need to install an ASM Interconnect module between servers. However, you still need to install an ASM Interconnect module to connect the Remote Supervisor Adapter to the ASM processor.

  • Page 82: Cabling For The Asm Interconnect Network

    ASM Interconnect modules or CAT 5 or CAT 3 Ethernet cables. This table lists some of the IBM Netfinity and IBM xSeries products and indicates if they have an integrated RS-485 ASM interconnect connection, or if you need to use an ASM Interconnect module to set up the ASM interconnect network.

  • Page 83: Installing The Asm Interconnect Module On The Xseries 330

    Netfinity 6000R or xSeries 350 Netfinity 7600 Netfinity 7100 Installing the ASM Interconnect module on the xSeries 330 The ASM Interconnect module connects the Remote Supervisor Adapter to the ASM interconnect network. This module comes with the Remote Supervisor Adapter option. For detailed instructions about installing the ASM Interconnect module on servers with ASM processors and ASM PCI adapters, see the documentation that comes with those devices.

  • Page 84: Asm Interconnect Network Configuration Examples

    In the following example, a Remote Supervisor Adapter is installed in an xSeries 330 server. The xSeries 330 server with the Remote Supervisor Adapter will act as the gateway interconnect network, forwarding system-management data generated by the other systems in the ASM interconnect network bus to the system-management administration system that is connected to the network.
  • Page 85 In the following example, a Remote Supervisor Adapter is installed in an xSeries 330 server. This view shows the top server in a rack of xSeries servers with a Remote Supervisor Adapter installed. The xSeries 330 with the Remote Supervisor Adapter will act as the network interconnect, forwarding system-management data generated by the other systems in the ASM interconnect network bus to the system management administration system that is connected to the network.

  • Page 86: Hard Disk Drives

    The drive is a hot-swappable, SCSI, low voltage differential (LVD) drive with a single connector attached (SCA) connector v A SCSI backplane is installed in your system v A ServeRAID adapter that is configured as RAID 1 is installed in your system Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 87: Hard Disk Drive Considerations

    If you use any other ServeRAID or SCSI configuration, you cannot hot-swap a hard disk drive; you must turn the server off and unplug the power cord before installing or replacing the drive. Each hot-swap hard disk drive tray has a status and an activity light located on the upper-right corner of tray.

  • Page 88: Working With Memory

    If the amber light flashes rapidly (three flashes per second), the controller is identifying the drive. Working with memory The xSeries 330 supports 256 MB, 512 MB, and 1 GB 133 MHz, ECC, SDRAM, registered x4 (Chipkill) DIMMs. Note: Chipkill Memory protection is disabled if any DIMM in your server is not an x4 DIMM.

  • Page 89: About Mxt Memory

    About MXT memory The IBM MXT technology on the server expands the capacity of the DIMMs installed on the server. Depending on the applications running and the load on the system, MXT can expand your server usable memory to nearly twice the amount of physical memory.
  • Page 90 To avoid breaking the retaining clips or damaging the DIMM connectors, handle the clips gently. 6. Install the DIMM in the connector. Attention: To prevent damage to the DIMM connectors do not force the memory module into the connector. Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 91 a. Push the retaining clip at either end of the connector away from the connector to open it for the DIMM. DIMM 2 DIMM 1 DIMM 4 Connector 1 Connector 2 Connector 3 Connector 4 b. Turn the DIMM so that the index slots align correctly with the connector. Note: The DIMM has two index slots, one in the center and the other on the left half of the DIMMS connector edge.

  • Page 92: Installing A Microprocessor

    2, the two microprocessors will share the system load after the system has started. The following illustration shows the locations of the microprocessors on the system board. Microprocessor 2 (U79) Microprocessor 1 (U47) Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 93 When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and use a search term of ESD: http://www.ibm.com/ 1. Review the safety precautions listed in “Safety information” on page 135.
  • Page 94 Align and place the clip over the heat sink; then, snap the clip into place over the heat sink with the heat sink release lever in the up position. Note: If you remove the microprocessor later, remember to install the terminator card in the appropriate microprocessor connector. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 95: Replacing A Fan Assembly

    d. When the clip is in place, press the heat sink release lever down into the locked position. Slot Heat sink release lever Clip Heat sink Top view of Microprocessor heatsink Terminator card 8. Replace the cover on the server; then, reinstall the server in the rack and connect all external cables and power cords.
  • Page 96 10. Start up the system. The system-error light will either remain on or turn off. If the system-error light remains on you will have to turn off the server to perform further troubleshooting. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 97: Installing The Cover

    Installing the cover To install the server cover: 1. Clear any cables that might impede the replacement of the cover. Important: Before sliding the cover forward, make sure that all of the tabs on the cover will engage the ledge at the front of the server properly. If all the tabs do not engage teh ledge properly, it will be extremely difficult to remove the cover later.

  • Page 98: Serial Port And Connector

    Configuration/Setup Utility main menu. Serial-port connector The following table shows the pin-number assignments for the 9-pin, male D-shell serial-port connector on the rear of the server. These pin-number assignments conform to the industry standard. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 99: Universal Serial Bus Ports

    Table 12. Serial-port connectors pin-number assignments Signal Signal Data carrier detect Data set ready Receive data Request to send Transmit data Clear to send Data terminal ready Ring indicator Signal ground Universal Serial Bus ports The server has two Universal Serial Bus (USB) connectors. USB is a serial interface standard for telephony and multimedia devices.
  • Page 100 330 server. Connect a C2T breakout cable to the C2T (Out) connector of the last server in the chain; then, connect your monitor, keyboard, and pointing device to the device breakout cable. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 101: C2T Breakout Cable

    Note: The C2T breakout cable is available in the C2T cable option kit. Video Mouse Keyboard C2T breakout cable A keyboard, monitor, and mouse or pointing device, are connected to the server through the C2T breakout cable. The keyboard and mouse cables have icons of a keyboard and a mouse on their respective cable connectors for easy identification.
  • Page 102 Auxilliary-device (pointing device) connector There is one auxilliary-device connector that supports a mouse or other pointing device on the end of the C2T breakout cable. This connector is identified by the mouse icon. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 103: Ethernet Ports

    The following table shows the pin-number assignments for the auxilliary -device connector on the end of the cable. Table 16. Auxilliary or pointing-device-connector (6-pin female) pin-number assignments Signal Data Not connected Ground +5 V dc Clock Not connected Ethernet ports The server comes with two integrated Ethernet controllers.
  • Page 104 Because you set this priority at the host or entry point of the network, the network devices can base forwarding decisions on priority information defined in the packet. Priority Packet information is available at: http://www.ibm.com/ (search for″packet priority″) and from the Intel support Web site (http://support.intel.com/).
  • Page 105 The other devices receiving and routing 802.1p tagged packets must support 802.1p. v The adapters on these devices must support 802.1p. The Ethernet controller in all IBM 10/100 Ethernet Security Adapters and IBM 10/100 Ethernet Server Adapters support 802.1p. v The adapter cannot be assigned to an adapter team.

  • Page 106: Advanced System Management Ports

    This port uses a standard D-shell serial-port connector, labeled ″A″ on the rear of the server. When this serial port connector is attached to connector J65 on the system boar, it functions as a dedicated Management port. In this mode, you can Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 107: Rack Installation Considerations

    Rack installation considerations For air flow reasons, observe the following practices in the rack cabinet in which the xSeries 330 server is installed: v Do not install any equipment that cools from back to front in the same rack as the xSeries 330 server.

  • Page 108: Working With Cables

    Before you begin, review the following: v The ASM bus is designed to connect up to 12 units or servers. When using the IBM Remote Supervisor Adapter, you can connect a maximum of 11 units or servers together. v You can hot-swap the cables in the ASM bus.

  • Page 109: Connecting Servers With A C2T Chain

    5. Connect a cable from the RS-485 (B) connector of the next-to-last server to the RS-485 (B) connector of the last server. Refer to the following illustration to see how to connect the ASM bus. Ethernet cable with RJ-45 connectors RS-485(A) RS-485(B) RS-485(A)

  • Page 110: Testing The C2T Chain

    1. Turn on all the servers and the monitor and verify that the light in the Select button on server 1 in the C2T chain is lit, indicating that it is selected. If it is not, press the Select button. 2. Verify that the monitor is working. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 111: Using C2T

    3. Start up an operating system that has a mouse or pointing device driver and verify that the mouse or pointing device buttons function. 4. Test your keyboard by typing a few words within an application. 5. Press NumLock on the keyboard twice, and then press the number of the server to test next, and then press Enter.

  • Page 112: Cable Management

    Cable management Use the cable ties and hook-and-loop straps that are supplied with your server to secure the cables. Note: Do not secure cables too tightly. Overtightening can cause internal damage to cables. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 113: Fru Information (Service Only)

    4. Remove the fans. See “Replacing a fan assembly” on page 91. 5. Remove the screws. 6. Gently pull the CD-ROM/diskette drive subassembly up and back simultaneously to remove it from the system. © Copyright IBM Corp. 2001...

  • Page 114: Diskette/Cd-Rom Drive Bracket

    Slide the bracket toward the rear and remove it. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 115: Hard Disk Drive Backplane

    Hard disk drive backplane To remove the hard disk drive backplane: Notes: 1. Read“Safety information” on page 135 and “Before you begin” on page 48 1. Power off the server. 2. Remove the cover. See “Removing the cover” on page 51. 3.

  • Page 116: Pci Riser Card

    6. Remove the memory modules. See “Installing memory” on page 86. 7. Remove screws from the system board. 8. Remove the four screws from the rear of the server. 9. Pull up on the system board to remove from the chassis. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 117: Symptom-To-Fru Index

    Symptom-to-FRU index This index supports xSeries 330 servers. The Symptom-to-FRU lists symptoms, errors, and the possible causes. The most likely cause is listed first. Use this Symptom-to-FRU index to help you decide which FRUs to have available when servicing the computer.
  • Page 118 3-2-4 (Failure comparing CMOS 1. DIMM memory size against actual) 2. System Board 3. Battery 3-3-1 (Memory size mismatch 1. DIMM Board occurred; see ″Memory Settings″ on 2. System Board page 34) 3. Battery Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 119: No Beep Symptoms

    Beep/Symptom FRU/Action 3-3-2 (Critical SMBUS error 1. Disconnect the server power cord from outlet, wait 30 seconds and retry. occurred) 2. System Board 3. DIMMs 4. DASD Backplane 5. DASD Power Cable 3-3-3 (No operational memory in 1. Install or reseat the memory modules, then do a 3 boot reset. (See system) “Using the Configuration/Setup Utility program”...
  • Page 120 3) System Board d. System over recommended temperature for CPU X (where X is CPU number,) (CPU LED also on) 1) CPU X 2) System Board e. System Board over recommended temperature 1) System Board. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 121: Diagnostic Error Codes

    Diagnostic error codes Note: In the following error codes, if XXX is 000, 195, or 197 do not replace a FRU. The description for these error codes are: The test passed. The Esc key was pressed to abort the test. This is a warning error and may not indicate a hardware failure.
  • Page 122 201-XXX-0NN (Failed Memory test, see 1. DIMM Location slots 1-4 where NN = DIMM location. ″Memory Settings″ on page 34) Note: NN 1=DIMM 1 NN 2=DIMM 2 NN 3=DIMM 3 NN 4=DIMM 4 2. System Board Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 123 Error Code/Symptom FRU/Action 201-XXX-999 (Multiple DIMM failure, see 1. See error text for failing DIMMs error text) 2. System Board 202-XXX-001 (Failed System Cache test) 1. Microprocessor 1 2. System Board 202-XXX-002 (Failed System Cache test) 1. Microprocessor 2 2. System Board 206-XXX-000 (Failed Diskette Drive test) 1.

  • Page 124: Error Symptoms

    3) the drive you removed. Hang during Fixed Disk diagnostic 1. Remove the hardfile being tested at the time of the hang. Rerun the diagnostic. If successful, replace the drive you removed. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 125: Post Error Codes

    Error Symptom FRU/Action Not all drives are recognized by fixed 1. Remove first drive that does not show up and rerun diagnostic. If disk diagnostic. remaining drives show up, replace the one that was removed. 2. If remaining drives do not show up, remove successive drives one at a time and rerun diagnostic.
  • Page 126 602 (Invalid diskette boot record) 1. Diskette 2. Diskette Drive 3. Cable 4. System Board 604 (Diskette drive error) 1. Run Configuration/Setup and Diagnostics 2. Diskette Drive 3. Drive Cable 4. System Board Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 127 Error Code/Symptom FRU/Action 605 (Unlock failure) 1. Diskette Drive 2. Drive Cable 3. System Board 662 (Diskette drive configuration error) 1. Run Configuration/Setup and Diagnostics 2. Diskette Drive 3. Drive Cable 4. System Board 11XX (System board serial port 1 or 2 1.
  • Page 128 2. Move the failing adapter to slot 1 or 2 3. Failing Adapter 4. System Board 00180700, 00180800 (General PCI error) 1. System Board 2. PCI Card 01295085 (ECC checking hardware test 1. System Board. error) 2. Processor Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 129: Scsi Error Codes

    Error Code/Symptom FRU/Action 01298001 (No update data for processor 1) 1. Ensure all processors are the same stepping level and cache size. 2. Processor 1 01298002 (No update data for processor 2) 1. Ensure all processors are the same stepping level and cache size. 2.

  • Page 130: Fan Error Messages

    System shutoff due to CPU ″X″ under 1. Ambient temperature must be within normal operating temperature (level-critical; CPU ″X″ is under specifications, see “Features and specifications” on page 6. temperature) 2. Replace CPU ″X″ Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 131: Dasd Checkout

    Message Action System shutoff due to DASD temperature 1. Ensure system is being properly cooled, see “Temperature (sensor X) (level-critical; DASD area checkout” on page 29. reported temperature outside recommended 2. Replace SCSI Backplane operating range) System shutoff due to high ambient 1.

  • Page 132: Undetermined Problems

    System Board. 2. If you suspect a networking problem and all the system tests pass, suspect a network cabling problem external to the system. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 133: Parts Listing

    Parts listing © Copyright IBM Corp. 2001...

  • Page 134: Xseries 330

    330 The xSeries 330 parts listing supports Type 8675 Index xSeries 330 Type 8675 (Model 4MX) FRU Number Heatsink/Clip Assembly 24P0653 Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 135 Index xSeries 330 Type 8675 (Model 4MX) FRU Number 133/1.4 GHz - 512K Intel Processor 48P7475 Fan with Connector (2) 00N6991 Fan with Connector (4) 24P1102 3.5-in. Floppy Disk Drive, 12.7MM 36L8645 Floppy Disk Drive/CD Bracket 00N6999 CD-ROM Drive, 24X LG (Primary)

  • Page 136: Keyboards

    Polish 37L2570 Portuguese 37L2571 Romanian 37L2572 Russian 37L2573 Serbian/Cyrillic 37L2574 Slavic 37L2575 Spanish 37L2576 Swedish/Finn 37L2577 Swiss, F/G 37L2578 Turkish 37L2579 Turkish 37L2580 UK English 37L2581 Yugosl/Lat 37L2582 US English-EMEA 37L2583 Chinese/US 37L2585 Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 137: Power Cords

    Keyboard FRU No. Thailand 37L2587 French Canadian 37L0913 Power cords Power cord FRU No. China (PRC) 01K9851 Japan 01K9853 Thailand 12J5120 Israel 12J5122 Bangladesh, Burma, India, Pakistan, South Africa, Sri Lanka 12J5124 Chile, Ethiopia, Italy, Libya, Somalia 12J5126 Argentina, Australia, New Zealand, Papua New Guinea, Paraguay, 12J5128 Uruguay, Western Samoa Antigua, Bahrain, Brunei, Channel Islands, Cyprus, Dubai, Fiji,...
  • Page 138 Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 139: Related Service Information

    Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.

  • Page 140: Electrical Safety

    – When using testers, set the controls correctly and use the approved probe leads and accessories for that tester. – Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames. Hardware Maintenance Manual: xSeries 330 Type 8675...

  • Page 141: Safety Inspection Guide

    This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.

  • Page 142: Handling Static-Sensitive Devices

    Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 143: Grounding Requirements

    Italian v Korean v Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
  • Page 144 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 145 18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. v Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
  • Page 146 Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
  • Page 147 Instrução 2 CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de mídulo, do mesmo fabricante.
  • Page 148 CUIDADO: Instrução 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 149 Related service information...
  • Page 150 Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 151 Related service information...
  • Page 152 Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 153 Related service information...
  • Page 154 Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 155 Related service information...
  • Page 156 Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 157 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
  • Page 158 ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
  • Page 159 18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs) ATTENTION: Faites-vous aider pour soulever ce produit. Notice n 5 ATTENTION: Le bouton de mise sous tension/hors tension de l’unité et l’interrupteur d’alimentation du bloc d’alimentation ne coupent pas l’arrivée de courant électrique à...
  • Page 160 Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis...
  • Page 161 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
  • Page 162 Der Server könnte auch mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden. Hinweis 10 ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 163 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
  • Page 164 Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
  • Page 165 18 kg 32 kg 55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell’alimentazione situato sull’unità e l’interruttore di alimentazione posto sull’alimentatore non disattiva la corrente elettrica fornita all’unità. L’unità potrebbe disporre di più di un cavo di alimentazione. Per disattivare la corrente elettrica dall’unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione.
  • Page 166 Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 167 Related service information...
  • Page 168 Hardware Maintenance Manual: xSeries 330 Type 8675...
  • Page 169 Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
  • Page 170 PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
  • Page 171 Declaración 4 18 kg 32 kg 55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo.

  • Page 172: Send Us Your Comments

    We want to know your opinion about this manual (part number 24P2932). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA). Name: _________________________________________...

  • Page 173: Problem Determination Tips

    IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBM’s valid intellectual property or other legally protectable rights, any...

  • Page 174: Trademarks

    Trademarks The following terms are trademarks of the IBM Corporation in the United States, other countries, or both: Active memory Predictive Failure Analysis Chipkill ServeRAID EtherJet ServerGuide e-business logo ServerProven HelpCenter Wake on LAN HelpWare X-Architecture xSeries Light Path Diagnostics Lotus and Domino are trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries, or both.
  • Page 176 Part Number: 24P2932...

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