Error Symptoms - IBM Eserver xSeries 335 Type 8676 Hardware Maintenance Manual And Troubleshooting Manual

Note: See "System" on page 116 to determine which components should be replaced by a field service technician.
Error code/symptom
264-XXX-0NN (Failed tape drive test)
264-XXX-999 (Errors on multiple tape
drives, see error text for more info)
301-XXX-000 (Failed keyboard test)
405-XXX-000 (Failed Ethernet test on
controller on the system board)
405-XXX-00n (Failed Ethernet test on
adapter in PCI slot n)
405-XXX-a0n (Failed Ethernet test on
adapter in PCI slot a)
415-XXX-000 (Failed Modem test)

Error symptoms

You can use the error symptom table to find solutions to problems that have definite
symptoms.
If you cannot find the problem in the error symptom charts, go to "Starting the
diagnostic programs" on page 24 to test the server.
If you have just added new software or a new option and your server is not
working, do the following before using the error symptom charts:
v Remove the software or device that you just added.
v Run the diagnostic tests to determine if your server is running correctly.
v Reinstall the new software or new device.
In the following table, if the entry in the FRU/action column is a suggested action,
perform that action; if it is the name of a component, reseat the component and
replace it if necessary. The most likely cause of the symptom is listed first.
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xSeries 335 Type 8676, Type 8830: Hardware Maintenance Manual and Troubleshooting Guide
FRU/action
1. Tape cartridge, if user executed the Read/Write Tape Drive test
(failure code of xxx = 256)
2. SCSI or power cable connected to tape drive with SCSI ID nn
3. Tape drive with SCSI ID nn (refer to the Help and Service
Information appendix of the tape drive's User Guide)
4. System board or SCSI controller (run SCSI controller diagnostic to
determine if the SCSI bus is functioning properly.)
v See error messages/text in the PC Doctor error log for detailed
information on each individual tape drive error.
v Keyboard
v System board.
1. Verify that Ethernet is not disabled in BIOS.
2. System board.
1. Adapter in PCI slot n
2. System board
1. For a = 0, system board
2. For a > 0, adapter in PCI slot a
1. Cable
Note: Ensure modem is present and attached to server.
2. Modem
3. System board