C H A P T E; Troubleshooting; Missing All Calls Button; Cannot Sign In To Personal Directory - Cisco 8941 User Manual

Troubleshooting

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Missing All Calls Button

Problem
I would like to use the All Calls button but it is not on my phone.
Possible Cause
It has not been set up by your system administrator.
Solution
Ask your system administrator to enable the All Calls feature for you.

Cannot Sign In to Personal Directory

Problem
You are unable to sign in to your personal directory.
Possible Cause
• You are using your password to sign in, not your personal identification number (PIN).
• Your PIN needs to be reset.
Missing All Calls Button, page 93
Cannot Sign In to Personal Directory, page 93
Cannot Access Self Care Portal, page 94
Documentation, Service Requests, and Additional Information, page 94
Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
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C H A P T E R
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