Hunt Groups; Sign In And Out Of A Hunt Group - Cisco 8941 User Manual

Advanced Calling Features
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Line status indicators can be set up on speed-dial buttons by your system administrator and can be used with
these features:
Speed Dial
Directed Call Park
Call Pickup
Your system administrator can also set up your phone to play an audible alert when a call is ringing on the
monitored line.

Hunt Groups

Hunt Groups are used to share the call load in organizations that receive a large number of incoming calls.
Your system administrator sets up a hunt group with a series of directory numbers. When the first directory
number in the hunt group is busy, the system hunts for the next available directory number in the group and
directs the call to that phone.
If you are a member of a hunt group, you sign in to a hunt group when you want to receive calls, and you sign
out of the group when you want to prevent calls from ringing on your phone.
Your administrator sets up the Queue Status button so that you can view statistics about the queue for the
hunt group.
Calls in the group call queue display the same call identification number, no matter which group phone accesses
the list.

Sign In and Out of a Hunt Group

Signing out of a hunt group does not prevent direct calls from ringing your phone.
Allows you to monitor the status of (and dial) a specific number on a speed-dial button. If the monitored
line is unavailable, the Line Status button changes to a normal speed-dial button.
Allows you to monitor the line status of (and dial) a Directed Call Park number on a speed-dial button.
Allows you to monitor the line status of (and pick up a ringing call on) a ringing call on a
speed-dial button.
Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
Indicator
Line is ringing. Only for Call Pickup.
Line is in a Do Not Disturb (DND) state.

Hunt Groups

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