Switch Between Multiple Calls On Same Line; Move From Line To Another Line With Multiple Calls; Create Conference With Two Calls On Same Line - Cisco 8941 User Manual

Advanced Calling Features

Switch Between Multiple Calls on Same Line

Procedure
Step 1
Select a call using one of the following actions:
• Use the Navigation pad and Select button to select a call.
• Press the line button to switch between two calls on the same line.
Step 2 If there are more than two calls on the line, select the call from the call list and resume the call.

Move From Line to Another Line with Multiple Calls

Procedure
Step 1 Press the line button for the call to which you are switching.
If a single call is holding on the line, the call automatically resumes.
Step 2
If multiple calls are holding, the phone prompts you to select a call. Highlight the appropriate call and press
Resume.

Create Conference with Two Calls on Same Line

Procedure
Step 1 With two connected calls on the same line, select a call to make it the active call (the second call is put on
hold).
Step 2
Press Conference.
Step 3 Perform one of the following actions:
• Enter the new participant's phone number and wait for the call to connect.
• Select the call to add to the conference from the list of calls on the line.
• Press another line button and select a call from that call list.
Step 4 After calling a new conference participant, but before adding the participant to the conference, you can press
Swap to toggle between the two calls.
This allows you to consult privately with the participant on each call before you complete the conference.
Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
Switch Between Multiple Calls on Same Line
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