Call Pull; Call Return; Callers List - Mitel 6863i User Manual

Call Pull

The Call Pull function retrieves an existing active call from another one of your devices. Press the Call Pull softkey to move
an active call from another endpoint to the 6863i phone. For example, you can move a call from your mobile phone to
your desk phone.

Call Return

The Call Return feature allows you to call the person who last called you. Calls can be returned only to numbers that are
acceptable according to the user's Outgoing Calling Plan. Press the Call Return softkey to dial the phone number of the
last caller.

Callers List

The Callers List is a stored log of your incoming calls. The 6863i IP phone stores information for up to 200 incoming calls in
the Callers List. Your phone logs the number and name (if available) of the caller, when they last called, and the number of
times they tried to reach you.
When the Callers List is full, the oldest call records are deleted to accommodate the information of new callers.
If the telephone number of an incoming or outgoing call matches a number that you have programmed with a name in a
programmable key or the Directory, the Callers List displays the name and number.
You can view, scroll, and delete line items in the Callers List from the IP phone UI. You can also directly dial from a displayed
line item in the Callers List.
Callers List Icons
Icon Description
Indicates an unanswered call in the Callers List.
Indicates an answered call in the Callers List.
Accessing the Callers List
1. Press the programmed Callers List key. Press
recent call, or 5 to see the oldest call on your list.
2. To dial the displayed number just press
3. Press the key to cancel.
Editing Entries in the Callers List
Important!
The Caller List does not save changes. Editing in the Callers List is generally used if you plan to call the number and need
to add a prefix.
In the Callers List, if a keypad key is pressed when a number and/or a name is displayed, the cursor automatically adds the
digit at the left side of the number to enable the entry of the prefix.
1. Press the programmed Callers List key.
2 5
to find the entry you want to edit. Press 2 to view the most recent call, or 5 to see the oldest call on your list.
2. Press and
3. Press any key on the keypad to begin editing.
To move the cursor one digit to the right, press 4. To erase one digit to the left of the cursor, press 3.
4.
5. To dial the displayed number press
6863i User Guide for Clearspan – 2895-001 – October 2014
2 5
to move through the Callers List. Press 2 to see the most
and
, lift the handset, or press any Line keys.
, lift the handset, or press any Line keys.
Line Keys and Programmable Keys
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