Mitel 6863i Installation Manual

Mitel 6863i Installation Manual

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Mitel 6863i SIP Phone
41-001505-00 REV03
INSTALLATION GUIDE

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Summary of Contents for Mitel 6863i

  • Page 1 Mitel 6863i SIP Phone 41-001505-00 REV03 INSTALLATION GUIDE...
  • Page 2 ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.
  • Page 3: Software License Agreement

    Equipment for which the Software was intended. This Product may integrate programs, licensed to Mitel by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer.
  • Page 4: Table Of Contents

    Accessing Your Options via the Mitel Web UI ....... . .
  • Page 5 Table of Contents Limited Warranty (Australia Only)..........16 Repair Notice .
  • Page 6: Welcome

    SIP desktop phone. With a sleek and thin modern design, the 6863i rivals other higher priced SIP products in its class on its features, flexibility and value. This 2-line SIP phone with its 2.75" 128x48 pixel monochrome LCD display, programmable hard keys, and smaller desktop footprint is an ideal option for professional workers in business environments that have light telephone use requirements.
  • Page 7: Requirements

    Use a PoE power injector or a PoE switch. ABOUT THIS GUIDE This manual describes how to physically set up your new 6863i SIP Phone. Not all features listed are available by default and some may depend on your phone system or service provider.
  • Page 8: Phone Parts

    Mitel 6863i SIP Phone Installation Guide PHONE PARTS When you unpack your phone, you should ensure that you have all of the following items. If any part is missing, contact the supplier of your phone. Telephone Handset Handset Cord Two-Angle Stand Key Cards and...
  • Page 9: Ip Phone Keys

                   6863i Handset Line/Call Appearance Keys   High Quality Speakerphone Keypad   Message Waiting Lamp Mute Key   Navigation/Select Keys Volume Control ...
  • Page 10: Key Description

    Hold Key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Line/Call Appearance Keys - Connects you to a line or call. The Mitel 6863i supports two line keys, each with LED indicator lights.
  • Page 11: Installation And Setup

    Installation and Setup INSTALLATION AND SETUP The 6863i SIP Phone can be setup to share a network connection with another network device. Power can be provided by the power adapter (sold separately), by an 802.3af compliant network power source, or with a PoE inline power injector.
  • Page 12: Shared Network Connection

    Ethernet cable into the network jack on the network device for which you are sharing the network connection. Notes: 1. The PC jack on the 6863i SIP Phone does not supply inline power onto other network devices. 2. All Ethernet cables used must be Category 5/5e straight-through cables.
  • Page 13: Connecting A Handset

    Installation and Setup CONNECTING A HANDSET Turn the phone over and locate the handset jack marked j. Insert one end of handset cord into the jack until it clicks into place. Then route the handset cord through the groove as shown in the illustration below.
  • Page 14: Installation

    INSTALLATION DESK INSTALLATION For desk installation of the 6863i IP Phone a reversible stand is included that attaches to the back of the phone above the various ports. Two viewing angles (35° low angle and 55° high angle) are available allowing users to personalize their phone viewing preference.
  • Page 15: Wall Installation

    Installation and Setup WALL INSTALLATION The 6863i IP Phone can be mounted to a wall using the Mitel 6800i Series Wall Mount Kit (optional accessory). The 6800i Series Wall Mount Kit is designed to be used with all 6800i Series IP Phones allowing you to easily and securely mount your phone in one of two ways: •...
  • Page 16: Accessing Your Options Via The Phone Ui

    Mitel 6863i SIP Phone Installation Guide 3. Place the plastic cover over the paper key card ensuring the plastic cover tabs are inserted into their respective slots. Plastic Cover Tabs Services Directory Intercom Tab Insertion Slots 4. Press the plastic cover down firmly to even out and secure the plastic cover to the phone.
  • Page 17: Accessing Your Options Via The Mitel Web Ui

    ACCESSING YOUR OPTIONS VIA THE MITEL WEB UI You can use the following procedure to access the phone options using the Mitel Web UI. 1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.
  • Page 18 The Network Status window displays for the IP Phone you are accessing. 3. You can logout of the Mitel Web UI at any time by clicking Log Off. The side menu options that display in the Network Status window are dependant on whether you log in as an Administrator or User.
  • Page 19: Troubleshooting Solutions

    Troubleshooting Solutions TROUBLESHOOTING SOLUTIONS WHY IS THE LIGHT NOT COMING ON WITH A NEW VOICE MAIL MESSAGE? Your phone system or service provider must provide “visual” message waiting service for this function to work. Check with your system administrator for more information. WHY IS MY HANDSET NOT WORKING? Check to ensure that the handset cord is fully connected to both the phone and handset.
  • Page 20: Limited Warranty

    Mitel will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use.
  • Page 21: Limited Warranty (Australia Only)

    Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Mitel in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
  • Page 22 (e.g. goods/services ordinarily supplied for business-use) 1.1 To the extent permitted by law and subject to clause 1.2 below, the liability of Mitel to you for any non-compliance with a statutory guarantee or loss or damage arising out of or in...

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