Mitel 6863i Quick Reference

Getting Started – Button Layout
Options
Accesses services and
options to customise
your phone
Hold
Hang up
Mute
Hot Keys
Your phone has been setup with the following Hot Keys. Press and hold (3 secs)
1 - to access your Voicemail
9 - to perform a call Pickup
0800 999 010 | www.digitalisland.co.nz
6863i Desk Phone - Quick Reference
Basic Call Handling
Accesses a list of
received/missed calls
Presence
Available/Busy/Meeting/Out
Of Office/ Vacation
Transfer
Line/Call Appearance
Line presentation for
incoming and outgoing calls
Speaker/Handset
Toggle the phone's audio
Volume
between speaker and handset
Basic Call Handling
Placing a Call
Lift the handset or Press
Dial number and press the
Ending a Call
Place the handset on its cradle or press
Answering a Call
Lift the handset for handset operation or press the
Line key or for handsfree operation.
Ignoring a Call
Press the when the phone is ringing to ignore the
incoming call and send the incoming call to voicemail
(if configured)
Muting
Press the key to mute the handset, headset or speaker
Holding and Resuming
To place a call on hold, press
To resume, press again or press the
call is on
Voicemail
To access your voicemail hold down 1 or dial 555 from
your Desk phone. Follow the prompts/instructions to setup
personal greeting and manage voice messages.
Cloud PBX, Mobile and Internet. Sorted
for Speakerphone
Dial key
when connected to call.
Line key which