Voicemail; Xml Key - Mitel 6863i User Manual

Line Keys and Programmable Keys
Transferring an Existing Call to Another Existing Call
1. Ensure you are on an active call with the party you wish to transfer (the transfer recipient should be placed on hold).
2. Press the 3 or 4 navigation keys to scroll to the party to whom you wish to transfer the active call.
3. Press programmed Transfer key.
The active call will be transferred.
Transferring a Call to a Contact in the Directory
1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
Press the Transfer key.
2. programmed
3. Press the programmed Directory key and select a contact.
4. To complete a blind transfer, press the programmed Transfer key again before the receiving end answers.
To complete a consultative transfer, press
pressing the programmed Transfer key again to transfer Party 1 to Party 2.
To cancel the transfer, press the
Indication of Transferred Calls
When you transfer an active call, the near-end phone displays a Call Transferred screen when a call is transferred and the
far-end call is dropped. The following is the Call Transferred screen on the 6863i phone:

Voicemail

The Voicemail feature on the 6863i phone allows you to use a line, configured with a phone number for dialing out, to
connect to a voicemail server.
1. Press the Voicemail softkey on the phone if your System Administrator has configured it.
2. Enter your Voicemail password if prompted.
From a selected item in the Voicemail list, you can also lift the handset (go offhook) to make an outgoing call using the
voicemail access phone number.

XML Key

Your System Administrator can create customized XML menu services and load them to your IP phone. These services
include things like weather and traffic reports, contact information, company info, stock quotes, or custom call scripts.
Your System Administrator configures the XML key.
After an XML key is configured, you can use the IP phone UI to access the XML applications.
Note:
The XML services must be set up by your System Administrator before you can use the key. Contact your System
Administrator for more information.
1. Press the XML key on the 6863i phone. A Custom Features screen displays, or the title specified.
Use the 5 and 2 to scroll through the customized features.
2.
34
4
Dial to call the contact. Remain on the line to speak with Party 2 before
key.
L1 Call Transferred
6863i User Guide for Clearspan – 2895-001 – October 2014