Park/Pickup Keys; Redial List - Mitel 6863i User Manual

The following procedure describes the use of the Paging key on the IP phone. The procedure assumes the Paging key has
already been configured by your System Administrator.
Notes:
• Recipient of a Paging call can set a global Do Not Disturb (DND) to ignore any incoming pages.
• For incoming Paging, the phone uses the Intercom configuration settings. The incoming Page is dependent on the
Allow Barge-In parameter setting and the Idling/On Call state.
1. On the IP Phone, press the programmable key configured for Paging. The phone opens a multicast RTP session and
an outgoing OR incoming phone screen displays.
2. Press the Drop key to end the multicast RTP session and return to the idle screen.

Park/Pickup Keys

The 6863i phone has a park and pickup call feature that allows you to park a call and pick up a call when required. When a
call comes in and you pickup the handset, you can press the applicable Park key to park the call. After the call is parked,
you can press the Pickup key, followed by the applicable value to pickup the call.
Administrators can configure the Park and Pickup keys for any line.
Use the following procedure on the IP phone to park a call and pick up a parked call.
Parking a Call
1. While on a live call, press the Park key.
2. After you hear the greeting from the CallPark server, enter the extension where you want to park the call.
If the call is parked successfully, the response is either a greeting voice confirming that the call was parked, or a hang up occurs. The
parked call party hears music on hold.
3. If the call fails, you can pick up the call (using the next procedure) and press the Park key again to retry Step 2.
Retrieve a Parked Call
1. Pick up the handset on the phone.
2. Enter the extension number where the call was parked.
3. Press the Pickup key.
If the call pick up is successful, you are connected with the parked call.

Redial List

Your System Administrator can assign the Redial key to any programmable key on the phone. Pressing the Redial key dis-
plays the Redial List. The Redial List stores information for up to the last 100 numbers you called. Your phone logs the
name/number of the called party, when you called, and the line used. You can view, scroll, and delete line items in the
Redial List from the IP phone UI as wells as copy selected entries to the Directory. You can also dial out directly using a dis-
played entry in the Redial List.
Accessing the Redial List
1. Press the configured Redial key to access the Redial List. The information for your most recent call is displayed.
Note:
To redial the last called number, press the Redial key again.
Use 2 and 5 to scroll through the list to view the other numbers.
2.
6863i User Guide for Clearspan – 2895-001 – October 2014
Line Keys and Programmable Keys
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