Mitel 6863i Quick Reference Manual

QUICK REFERENCE GUIDE
QUICK REFERENCE GUIDE
MITEL 6863i SIP IP PHONE
®
FOR CLEARSPAN
Handset
Navigation/Select
Options
Hangup
Hold
Mute
You may not have access to some of the features
Note:
described, and your softkey panel may vary from what
is shown here.

PLACING A CALL

1. If desired, take the phone off-hook by lifting the
handset. You can also press any Line key, or simply
start dialing to use speakerphone.
2. If you lifted the handset or pressed a Line key, enter
the number you wish to call at the dial tone.
3. After you dial the number, the call is placed and you
hear the ringback tone.
If you can't make calls to certain area codes, check with
your administrator for any restrictions or dialing prefixes.

PLACING CALLS ON HOLD

PLACE A CALL ON HOLD
Press the key on the phone while on an active call.
The timer runs and the Line and MWI lights flash.
RETRIEVE A CALL ON HOLD
Press the key again or the Line key where the call
is on hold.
MANAGE MULTIPLE CALLS ON HOLD
or
1. Press ◄
► to scroll through the call information for
multiple calls on hold.
2. Press the key or Line key to reconnect to a held
call.
®
Message
Waiting
Indicator (MWI)
Programmable
Keys
Line/Call
Appearance
Keys
Volume
Speaker
Release 4.0.0 SP2, 2901-002
© Copyright 2015, Mitel Networks Corporation. All Rights Reserved.
Clearspan and the Mitel word and logo are trademarks of Mitel Networks Corporation.

INDICATOR LIGHTS

LINE/CALL APPEARANCE LIGHTS
Idle Off There is no call activity on this line/call
appearance.
Connected Solid A call is connected to the phone on this
line/call appearance.
Ringing Fast A call is ringing in on this line/call
Flash appearance.
On Hold Slow A call is on hold on this line/call
Flash appearance.
MWI LIGHT
Slow Flash You have a new
message (s).
Rapid Flash You have an
incoming call.
Even Flash One or more calls
are on hold.

MUTING A CALL

You can mute the handset, headset, or speakerphone.
Press to switch mute on or off. When you activate
mute, you cannot be heard on an active call or on a
conference, and the

USING THE SPEAKERPHONE

• To dial using handsfree, simply start dialing the number
to call, or press
dial tone.
• To answer a call on your phone using handsfree, press
or the line/call appearance key.
• When using the handsfree speakerphone, press
to disconnect the call.
• When handsfree is on, the speaker light is on.

CUSTOMIZING YOUR PHONE

Use the Options menu to access settings such as Ring
Tones, Time and Date, Speed Dial, Phone Status, Restart,
and Lock.
Consult with your administrator before changing
Note:
any phone settings using the Options menu.
1. Press Options on the phone. A menu displays.
2. Press the ▲ and ▼ keys to view the different options.
3. Press Select, ► Enter, or the corresponding
number to select an option.
4. Make the desired changes.
SPEAKER LIGHT
On Solid Speaker Mode
Slow Flash Headset Mode
key light is on.
and then enter a number at the