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9. Osburn will not be responsible for......
down drafts or spillage caused by environmental conditions such as near-by trees, buildings, rooftops, hills
or mountains.
inadequate ventilation, excessive offsets, or negative air pressure caused by mechanical systems such as
furnaces, fans, clothes dryers, etc.
10. This warranty is void if:
♦ the appliance has been operated in atmospheres contaminated by chlorine, fluorine or other damaging
chemicals.
♦ the appliance has been subjected to prolonged periods of dampness or condensation.
♦ the appliance has any damage to the combustion chamber, heat exchanger or other components due to
water, or weather damage that is the result of, but not limited to, improper chimney/venting installation.
♦ the appliance has been subjected to willful or accidental abuse or misuse.
Glass doors are warranted against thermal breakage only. To clean glass, use a ceramic glass cleaner or polish. Do
not use ammonia-based cleaners such as Windex. A suitable cleaner is available from your nearest Hearth Products
dealer. DO NOT CLEAN GLASS WHILE HOT AND DO NOT USE ABRASIVE CLEANERS.
Brass parts will not be covered under this warranty. Brass parts should be cleaned with lemon oil only. Brass
cleaners should not be used. Mortar mix and masonry cleaners may corrode the brass finish. Brass parts may also
be damaged by external chemicals or down draft conditions.
Gold plated parts will not be covered under this warranty. Gold plated surfaces should be cleaned by using de-
natured alcohol only and rubbed lightly with a lint-free non-abrasive cloth. Excessive rubbing or polishing may
remove the plated finish.
Discoloration of certain parts is normal and is not a defect, and therefore not covered under warranty.
If warranty service is required....
·
contact your supplier. Make sure you have your sales receipt and the model/serial number of your Osburn
product.
·
do not attempt to do any service work yourself. This will void the warranty.
·
Osburn must authorize service and provide a Warranty Claim Number prior to any warranty related service
calls. Without an authorization number any service work will not be deemed warranty.
GLASS DOORS & BRASS OR GOLD PLATED PARTS
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