How To Get Service - Monaco LaPalma Owner's Manual

Defects and/or damage to interior and exterior surfaces, trim, upholstery
and other appearance items may occur at the factory during manufacture,
during delivery of the motorhome to the selling dealer or on the selling dealer's
lot. Normally, any such defect or damage is detected and corrected at the
factory or by the selling dealer during the inspection process performed by the
Warrantor and the selling dealer. If, however, you discover any such defect or
damage when you take delivery of the motorhome, you must notify your dealer
or Warrantor within five days of the date of purchase to have repairs performed
to the defect at no cost to you as provided by this Limited Warranty.
If either three or more unsuccessful repair attempts have been made to
correct any covered defect that you believe substantially impairs the value, use
or safety of your motorhome or repairs to any covered defect(s), which you
believe substantially impairs the value, use or safety of your motorhome, have
taken 30 or more days to complete, you must, to the extent permitted by law,
notify Warrantor directly in writing of the failure to successfully repair the
defect(s) so that Warrantor can become directly involved in exercising a final
repair attempt for the purpose of performing a successful repair to the
identified defect(s).
The Warranty Registration form must be returned to Warrantor promptly
upon purchase to assure proper part replacement and repair of your
motorhome. Failure to return the warranty registration form will not affect your
rights under the Limited Warranty so long as you can furnish proof of
purchase. For warranty service simply contact one of Warrantor's authorized
service centers for an appointment, then deliver your motorhome (at your
expense) to the service center. If you need assistance in locating an authorized
warranty service facility contact:
In the event the motorhome is inoperative due to malfunction of a
warranted part, Warrantor will pay the cost of having the motorhome towed to
the nearest authorized repair facility provided you notify Warrantor prior to
incurring the towing charges to receive directions to the nearest repair facility.
Because Warrantor does not control the scheduling of service work by its
authorized servicing dealers, you may encounter some delay in scheduling
and/or in the completion of the repairs.
2004 • LaPalma
Warrantor's Warranty Department
1-877-466-6226
91320 Coburg Industrial Way
Coburg, Oregon 97408.
Warranty

How to Get Service

7