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NEC EXPRESS5800/120Re-2 Service Manual

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5800/120Re-2
XPRESS
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S e r v i c e G u i d e

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Summary of Contents for NEC EXPRESS5800/120Re-2

  • Page 1 5800/120Re-2 XPRESS S e r v i c e G u i d e...
  • Page 3 5800/120Re-2 XPRESS S e r v i c e G u i d e...
  • Page 4 NEC Solutions (America), Inc. To allow for design and specification improvements, the information in this document is subject to change at any time, without notice.

  • Page 5: Table Of Contents

    Contents Proprietary Notice Using This Guide Text Conventions ........................x Related Documents ......................xi Safety Notices ........................xii Safety Notices for Users Outside of the U.S.A. and Canada ........xiii Care and Handling......................xiv 1 System Overview Overview ..........................1-2 System Features........................
  • Page 6 Installing the Rail Brackets onto the Sliding Rails............2-8 Installing the Rail Assemblies..................2-9 Installing the Server.....................2-10 Securing the Server .....................2-12 Installing the Cable Arm Assembly..................2-13 Introduction .........................2-13 Unpacking ........................2-14 Preparation........................2-15 Installation Procedure....................2-15 Installation Procedure A....................2-16 Installation Procedure B ....................2-20 Installation Procedure C ....................2-23 Removing the Server from the Rack ................2-26 Connecting Peripheral Devices..................2-27 Connecting the Power Cord....................2-30...
  • Page 7 Onboard SCSI Submenu ..................3-9 Onboard Video Submenu ..................3-9 Peripheral Configuration Submenu............... 3-9 Memory Configuration Submenu................ 3-10 Advanced Chipset Control Submenu ..............3-10 Security Menu......................3-11 Server Menu........................ 3-12 System Management Submenu ................3-13 Console Redirection Submenu ................3-14 Event Log Submenu ....................
  • Page 8 Using Internal Hard Disk Drives in a Disk Array Configuration........4-35 SCSI Cabling.......................4-35 LED Relay Cabling .....................4-36 Disk Array Configuration of Internal Hard Disk Drives..........4-37 Backup Device........................4-38 Installing a Backup Device..................4-39 Removing a Backup Device ..................4-48 Hard Disk Drive........................4-49 Installing a Hard Drive into the Hard Drive Bay............4-50 Installing a Hard Disk Drive into the Flex Bay............4-52 Removing a Hard Disk Drive from the Hard Drive Bay..........4-55 Inserting the Floppy Disk or CDROM Drive into the Flex Bay........4-57...
  • Page 9 POST Error Codes and Messages ................5-14 POST Error Code Hardware References..............5-19 Beep Codes ......................... 5-20 How to Identify BIOS and BMC Revision Levels............5-21 6 Illustrated Parts Breakdown Exploded View........................6-2 Field Replaceable Units ..................... 6-3 Cables List.......................... 6-4 Processors...........................
  • Page 10 INDEX viii Contents...

  • Page 11: Using This Guide

    Using This Guide Welcome to the E 5800/120Re-2 Service Guide. This service guide has all the XPRESS information found in the System User’s Guide, including disassembly and reassembly instructions for all field replaceable units (FRUs). This service guide also contains technical specifications, and a complete parts list, including an exploded view of the system.

  • Page 12: Text Conventions

    Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described.

  • Page 13: Related Documents

    Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on E or as paper copy shipped with your server. XPRESS UILDER System Release Notes Release Notes provide you with the latest information about your system. This information was not available to be included in your user's guide at the time it was developed and released.

  • Page 14: Safety Notices

    Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.

  • Page 15: Safety Notices For Users Outside Of The U.s.a. And Canada

    Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically- compatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.

  • Page 16: Care And Handling

    Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry.

  • Page 17: System Overview

    System Overview Overview System Features System Chassis Power Supply Peripheral Bays SAF-TE Logic System Board Features System Functions System Security...
  • Page 18 Overview Your server is a modular, multiprocessing server based on the Intel Xeon  microprocessor. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications. These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services, e-mail, web access, web site server, etc.
  • Page 19 System Features Your system features the following major components: Single or dual high-performance Intel™ Xeon™ 1.80GHz or 2.40GHz processors. 256 MB to 6 GB of ECC SDRAM two way interleaved memory, using up to six DIMMs. Six PCI expansion slots for add-in boards (three full-length, full height 64- bit/100MHz PCI-X riser slots and three low profile 64-bit/66MHz riser slots).
  • Page 20 Chassis that supports up to two power supply modules. The additional power supply is needed to provide hot-swappable redundant power (i.e., the system will continue to operate with a single power supply failure). With two power modules installed, one power module can be easily removed or installed from the back of the chassis without turning the system power off.
  • Page 21 CD-ROM drive Backup device bay Floppy disk drive Flex bays Disk bays Figure 1-2. System Chassis System Overview 1-5...
  • Page 22 Power Supply The power supply consists of the power supply bay and one power supply module. A second power supply module can be purchased to provide a redundant, 1+1 system. With either configuration, the power supply provides 500 watts of power and is designed to minimize EMI.

  • Page 23: System Board Features

    System Board Features The system board (Figure 1-3) offers a “flat” design with the processor and memory subsystems residing on the board. This figure shows the major components on the system board. The following subsections describe the system board major components. Rear serial port connector Lithium battery Internal SCSI connector (connected to the...

  • Page 24: Xeon™ Processors

    Xeon™ Processors Depending on system configuration, each system includes one or two Intel Xeon 1.80GHz or 2.40GHz processors. Each processor plugs into a INT3/FCPGA socket package. The processor includes a 512K cache. When two processors are installed, both processors must be of identical bus and core speed. The processor external interface operates at a maximum of 400MHz.

  • Page 25: Video Controller

    Video Controller The system board uses an ATI RAGE XL PCI graphics accelerator with 8 MB of video SDRAM. The embedded SVGA video subsystem supports: Resolutions up to 1600 x 1200 under 2D and 1024 x 768 under 3D CRT and LCD monitors up to 100 Hz vertical refresh rate. The system board supports disabling of the onboard video through the BIOS setup menu or when a plug in video card is installed in any of the PCI slots.

  • Page 26: Keyboard And Mouse

    Keyboard and Mouse The keyboard/mouse controller is PS/2-compatible. RJ-45 Serial Port The rear RJ-45 serial port is a fully functional serial port that supports any standard serial device and provides support for serial concentrators. For server applications that use a serial concentrator to access the server management features of the mother board, a standard 8-pin CAT-5 cable from the serial concentrator is plugged directly into the rear RJ-45 serial port.

  • Page 27: System Board Management Controller (Bmc)

    System Board Management Controller (BMC) Server management is concentrated in the System Board Management Controller (BMC). The BMC and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected.

  • Page 28: System Functions

    Failed DIMMs and processors may be identified by POST displays, or by using the BIOS setup utility (see Chapter 3). They may also be identified on a system that has NEC ESMPRO installed. AC Link Mode The AC link mode allows the system to monitor its AC input power so that when the...

  • Page 29: System Security

    System Security To help prevent unauthorized entry or use of the system, the system includes a full lockable front panel and Server Management software that monitors the front bezel intrusion switch. Security with Mechanical Locks and Monitoring The front bezel contains a mechanical lock and an intrusion switch to prevent access to the front of the computer chassis.

  • Page 31: Setting Up The System

    Setting Up the System Overview Selecting a Site Unpacking the System Installing the Server into the Rack Installing the Cable Arm Assembly Removing the Server from the Rack Connecting Peripheral Devices Connecting the Power Cord Getting Familiar with the System Status Indicators Using the System...
  • Page 32 Overview This chapter describes how to select a site, unpack the system, assemble the rack-mount system unit into a cabinet and install the cable arm assembly. Information on front and rear panel features, switches, and LEDs are also included in this chapter. Selecting a Site The system operates reliably in a typical office environment.
  • Page 33 Unpacking the System WARNING The system can weigh up to 55 pounds (25kg). If the system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system. When you receive your system, inspect the shipping containers prior to unpacking.

  • Page 34: Installing The Server Into The Rack

    Installing the Server into the Rack This section provides the instructions for installing your rack-mount server into a standard EIA 19-inch rack cabinet. Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines. WARNING Be sure that power to the system is turned off and unplugged.

  • Page 35: Preparation

    Preparation ! CAUTION Ensure that the location of the rack-mount server does not create an unstable condition when installed in the rack cabinet. Before you begin select an appropriate location in your rack cabinet for the rack-mount server. To improve rack stability, mount heavier items towards the bottom of the rack cabinet.

  • Page 36: Checking Components

    Checking Components The rail assemblies may be shipped already mounted to the sides of the server. The following additional components are needed to install the server into the rack. See Figure 2-1. Right Rail Bracket Left Rail Bracket Large Screws (8) Small Screws (4) Washers (8) Figure 2-1.

  • Page 37: Installation Procedure

    Installation Procedure Perform the following procedures to install the server into the rack: Removing the Rail Assemblies 1. The rail assemblies may be shipped already mounted to the sides of the server. Each rail assembly consists of a stationary rail attached to the server and a removable sliding rail.

  • Page 38: Installing The Rail Brackets Onto The Sliding Rails

    Figure 2-3. Inner Rails Attached to the Server Installing the Rail Brackets onto the Sliding Rails 1. Position a rail bracket behind each sliding rail assembly as shown in Figure 2-4. Figure 2-4. Positioning the Rail Bracket 2. Line up the screw holes (slots) at the end of each rail assembly to the screw holes in the rail bracket.

  • Page 39: Installing The Rail Assemblies

    Installing the Rail Assemblies 1. Align the left slide rail assembly behind the mounting holes in the vertical- mounting rail located on the left side of the rack cabinet. The catch tabs on the front and rear of the slide rail assembly help to align it with the holes in the vertical-mounting rail.

  • Page 40: Installing The Server

    Figure 2-7. Adjusting the Slide Rails 7. Firmly secure the rail bracket to the slide rail and the rack. See Figure 2-8. Figure 2-8. Tightening the Slide Rail Installing the Server 1. Extend the sliding rails of the right and left rail assemblies out of the system rack until they are locked.
  • Page 41 WARNING The system can weigh up to 55 pounds (25kg). If the system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, at least two persons are required to install the server into the rack. 2.

  • Page 42: Securing The Server

    Securing the Server 1. Push the server into the rack as far as it will go. Figure 2-11. Securing the Server in the Rack 2. Tighten the right and left thumbscrews on the front panel to secure the server to the rack. See Figure 2-11, A. 3.

  • Page 43: Installing The Cable Arm Assembly

    Installing the Cable Arm Assembly Introduction The triple-hinged cable retention arm attaches to the rear of the server and the system rack allowing cables to move as the server slides back and forth within the rack cabinet. The server cables are tie-wrapped to the cable retention arm. The following sections provide procedures for installing the cable retention arm assembly to your server and your system rack.

  • Page 44: Unpacking

    Unpacking After unpacking the cable retention arm assembly, confirm that all parts shown in Figure 2-12 are included in the kit. Arm Base Arm Stopper Assembly Arm Bracket C Arm Bracket B Arm Bracket A Screw A Arm Extension (No 6-32) Screw B Figure 2-12.

  • Page 45: Preparation

    Preparation The following tool is required to install the cable retention arm assembly. Small Philips driver Installation Procedure This document includes three cable arm installation procedures. They are Installation Procedure A, Installation Procedure B, and Installation Procedure C. The procedure you use for installing the cable retention arm assembly varies depending on the depth of your system rack.

  • Page 46: Installation Procedure A

    Installation Procedure A 1. Attach the Arm Base to the rear of the power supply cage using the two screws that secure the power supply cage to the chassis. See Figure 2-14. Power Supply Cage Screws (2) Arm base Figure 2-14. Attaching the Arm Base 2.
  • Page 47 3. Arm Bracket A has four holes, two of which are elongated. Using the elongated holes in Arm Bracket A, attach Arm Bracket A onto Arm Bracket B using two 6-32 screws. Refer to Figure 2-16. 4. Using the upper rail bracket screw and one type B screw (see screw illustrations in Figure 2-12), attach Arm Bracket B bracket to the rear cabinet vertical rail.
  • Page 48 6. Press in on the rail release latches and slowly push the server in and out of the system rack several times. Ensure proper movement of the cable arm. Adjustment of the cable arm hinged brackets may be necessary to attain smooth operation.
  • Page 49 8. The Arm Stopper Assembly keeps the cable arm from binding as the server is pulled out of or pushed into the rack. Attach the Arm Stopper Assembly to the left rear vertical rail (viewed from the rear of the cabinet) using one Screw B and one rail bracket screw.

  • Page 50: Installation Procedure B

    Installation Procedure B 1. Attach the Arm Base to the rear of the power supply cage using the two screws that secure the power supply cage to the chassis. See Figure 2-21. Power Supply Cage Screws (2) Arm base Figure 2-21. Attaching the Arm Base 2.
  • Page 51 5. Using the upper rail bracket screw and one type B screw (see screw illustrations in Figure 2-12), attach Arm Bracket B bracket to the rear cabinet vertical rail. Arm Bracket B Use upper vertical rail bracket screw Arm Base Use screw B.
  • Page 52 7. Press in on the rail release latches and slowly push the server in and out of the system rack several times. Ensure proper movement of the cable arm. Adjustment of the cable arm hinged brackets may be necessary to attain smooth operation.

  • Page 53: Installation Procedure C

    Installation Procedure C 1. Attach the Arm Base to the rear of the power supply cage using the two screws that secure the power supply cage to the chassis. See Figure 2-26. Power Supply Cage Screws (2) Arm base Figure 2-26. Attaching the Arm Base 2.
  • Page 54 4. Arm Bracket A has four holes, two of which are elongated. Using the elongated holes in Arm Bracket A, attach Arm Bracket A onto Arm Bracket C using two 6-32 screws. Refer to the following illustration. 5. Using the upper rail bracket screw and one type B screw (see screw illustrations on page 3), attach Arm Bracket C to the rear cabinet vertical rail.
  • Page 55 6. Install the free end of the cable arm to Arm Bracket A using two 6/32 screws. See Figure 2-29. Two screw A Arm bracket Two 6-32 screws Arm Bracket A Figure 2-29. Installing the Cable Arm to Arm Bracket A 7.

  • Page 56: Removing The Server From The Rack

    Removing the Server from the Rack WARNING The system can weigh up to 55 pounds (25kg). If the system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, at least two persons are required to install the server into the rack. 1.

  • Page 57: Connecting Peripheral Devices

    WARNING Two persons are required when performing the next step. 6. Slowly slide the server out of the rack until the release levers click and lock the server in place. Figure 2-33. Removing the Server from the Rack 7. Press in the right and left release levers and carefully slide the server from the rack.
  • Page 58 The LAN connector and the serial port 2 connector of this server have the same shape. Be careful not to connect a cable to the wrong connector. Tag all LAN and serial port cables. A leased line cannot be connected directly to the serial port connectors. 2-28 Setting Up the System...
  • Page 59 Figure 2-34. Making Connections Setting Up the System 2-29...

  • Page 60: Connecting The Power Cord

    Connecting the Power Cord Plug the female end of each AC power cord shipped with your system into the input receptacle on the rear of each power supply shipped with your system. Plug the male end of the power cord into NEMA 5-15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC.

  • Page 61: Getting Familiar With The System

    Getting Familiar with the System Before turning on and setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc. This section describes the system switches, indicators and connectors.

  • Page 62: Front View With Front Bezel Removed

    Front View with Front Bezel Removed Figure 2-36 shows the location of the front panel system features visible with the front bezel removed. C D E F G H T U V W Captive thumb screws (2). The screws secure the server to the rack. Handles (2) Hard disk bay (ID 0) Hard disk bay (ID 1)
  • Page 63 Floppy disk access lamp Front VGA connector. Connect a display monitor to this connector. ACT lamp (green) This lamp is on while the system is connected to the network and blinks during network activity. The number "1" on the icon indicates LAN port 1, and the number "2"...

  • Page 64: Rear View

    Rear View Figure 2-37 shows the location of the rear panel system features. C D E Low-profile PCI board expansion slots. Mount PCI boards of the low-profile type into the slots. The slots are called 3C, 2C, and 1C from the top. Serial port 1 connector (DB-9).
  • Page 65 port 2. POST lamps (on the system board). The lamps are mounted onboard. They are on during POST after the power is turned on. Speed lamp (amber). This lamp indicates the transmission speed of the LAN port 2. Speed lamp (amber). This lamp indicates the transmission speed of the LAN port 1. LAN PORT 1 connector.

  • Page 66: Status Indicators

    Note: If NEC ESMPRO or the offline maintenance utility is installed, you can determine the cause of a failure by referring to the error log. 2-36 Setting Up the System...
  • Page 67 Table 2-1. System Status LED Indicator STATUS lamp Description Procedure indication On (green) The server is operating normally. None required (normal) Flashing (green) The server is operating with the Check the AC POWER lamp indication on the memory, CPU, or power supply unit rear panel of the server.

  • Page 68: Disk Access Lamp

    DISK ACCESS Lamp ( ) The DISK ACCESS lamp indicates the status of the hard disks mounted in the 3.5-inch disk bay. The lamp flashes green each time access is made to the hard disks in your system. The location of this indicator is shown in Figure 2-35, F. When the DISK ACCESS lamp turns amber, it indicates that a hard disk failure has occurred.

  • Page 69: Lan Connector Lamps

    Note: Even if one of the hard disks fails in disk array configuration (RAID1, RAID5, or RAID0+1), the server can continue operation. However, replace the disk as soon as possible, and perform reconstruction (rebuild) processing. (The failing disk can be replaced in hot swap mode.) Flashing switching back and forth between green and amber indicates that reconstruction (rebuild) processing is being performed for the hard disk.

  • Page 70: Post Lamp

    POST Lamp Four lamps indicating the POST progress are located on the system board. They are visible through the slits on the rear panel of the server. If POST does not complete, the screen displays an error message, or you hear beeps, note the beep pattern and contact your service representative.

  • Page 71: Using The System

    Using the System The following subsections describe how to use this server system properly and safely, including an explanation of the server system power on/off sequences, what the POST program checks in the server, and how to perform a forced power shutdown.

  • Page 72: Front Bezel

    Front Bezel You must remove the front bezel to power on/off the server, to access the floppy disk drive, CD-ROM drive, removable media device, and to install/remove hard disks to the 3.5-inch disk bays. Note: To open the front bezel, you must unlock the door with the provided security key.

  • Page 73: Power Switch

    Figure 2-41. Installing the Front Bezel POWER Switch Use the POWER switch to turn on/off the server. Power On Press the POWER switch on the front of the server chassis. The POWER lamp lights in green. Power switch Power lamp Figure 2-42.

  • Page 74: Post

    POST also displays messages of the BIOS SETUP utility, such as the start-up message, while in progress. With the factory setup of the server, the NEC logo appears on the display unit while POST is in progress. (To display the POST check results, press Esc.)

  • Page 75: Post Execution Flow

    POST Execution Flow The following describes the progress of POST in chronological order. IMPORTANT: Do not make key entries or perform mouse operations while POST is in progress. Some system configurations may display the message "Press Any Key" to prompt a key entry. This message is driven by BIOS of an installed optional board.
  • Page 76 For details, see the manual provided with the board or the online document in the NEC EXPRESSBUILDER CD-ROM provided with the server. 8. If you set a password using the BIOS setup utility, the password entry screen appears upon successful completion of POST.

  • Page 77: Post Error Messages

    POST Error Messages When POST detects an error, it displays an error message on the display unit. See Chapter 8 for POST error codes. Take a note on the messages displayed before IMPORTANT: consulting with your sales agent. Alarm messages are useful information for maintenance.

  • Page 79: Configuring Your System

    Configuring Your System Configuring Your System BIOS Setup Utility SCSISelect Utility Configuring the RAID Controller Configuring System Board Jumpers...

  • Page 80: Configuring Your System

    Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.

  • Page 81: Bios Setup Utility

    BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system.

  • Page 82: Bios Setup Configuration Settings

    Function in Setup Menu F1 or Alt-H Get Help about an item. Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change.

  • Page 83: Main Menu

    Main Menu Choices or Feature Display Only Description Your Setting System Time HH:MM:SS Set the System Time. System Date MM/DD/YYYY Set the System Date. Legacy Floppy A Disabled Hidden if not detected. 1.44/1.25 Mb 3½” 720Kb 3.5” 2.88MB 3.5” Legacy Floppy B Disabled Hidden if not detected.

  • Page 84: Primary And Secondary Master And Slave Ide Submenus

    Primary and Secondary Master and Slave IDE Submenus Choices or Feature Display Only Description Your Setting Type Auto Select Auto if a device is None attached to the IDE channel. Multi-Sector Transfer Disabled Specifies the number of 2 Sectors sectors that are transferred 4 Sectors per block during multiple 8 Sectors...

  • Page 85: Advanced Menu

    Disabled Boot-time Diagnostic messages are displayed. Screen Enabled If this item is set to "Disabled," the "NEC" logo appears during POST. The Boot-time Diagnostic Screen is automatically enabled if redirection is enabled. Reset Configuration Select ‘Yes’ if you want to clear...

  • Page 86: Pci Configuration Menu

    PCI Configuration Menu Choices or Feature Display Only Description Your Setting Onboard NIC 1 Select sub-menu. Onboard NIC 2 Select sub-menu. Onboard SCSI Select sub-menu. Onboard Video Select sub-menu. Controller PCI Slot 1B ROM Disabled Used to enable or disable an Enabled option ROM that may be present on a PCI add-in card...

  • Page 87: Onboard Nic 1 / Onboard Nic 2 Submenu

    Onboard NIC 1 / Onboard NIC 2 Submenu Description Your Setting Choices or Feature Display Only Onboard NIC Enabled Enables or disables onboard LAN controller. Disabled Onboard NIC 1 Enabled Enables or disables onboard LAN controller expansion ROM. Disabled Enabled Embedded NIC 2 Enables or disables onboard LAN controller expansion ROM.

  • Page 88: Memory Configuration Submenu

    Memory Configuration Submenu Description Your Setting Choices or Feature Display Only Extended 1 MB Extended memory test options run during Memory Test POST. 1 KB 1MB: Tests every 1-MB memory. Every-Location 1KB: Tests every 1-KB memory. Disabled Every-Location: Tests every memory location. Disabled: Initializes memory.

  • Page 89: Security Menu

    Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive. Description Your Setting Choices or Feature Display Only User Password is Installed Indicates whether the user password is set (view only). Not Installed Administrator Installed...

  • Page 90: Server Menu

    5 minutes function is enabled or disabled and the 10 minutes timer value on booting. 15 minutes To use this function, install NEC 20 minutes ESMPRO Agent. Do not use this 25 minutes function if the system is booted from OS...

  • Page 91: System Management Submenu

    Server Menu (Continued) Choices or Display Description Your Setting Feature Only Boot Retry 3 Times This item indicates the processing at Monitoring Retry Service Boot the occurrence of timeout during boot Policy Always Retest monitoring. If [Retry 3 times] is selected, the system is reset after the occurrence of timeout and OS boot is retried up to three times.

  • Page 92: Console Redirection Submenu

    Console Redirection Submenu Choices or Display Description Your Setting Feature Only BIOS Disabled Specify the serial port to which a Redirection hardware console is connected. Serial Port A (DB-9) Port Serial Port B (RJ45) ACPI Disabled Specify the serial port to which an ACPI Redirection console is connected.

  • Page 93: Boot Menu

    Boot Menu Choices or Display Description Your Setting Feature Only Boot Device Select sub-menu. Priority Hard Disk Select sub-menu. Drives Removable Select sub-menu. Devices ATAPI Select sub-menu. CDROM Drives Boot Device Priority Submenu Choices or Display Description Your Setting Feature Only 1st Boot ATAPI CD-ROM...

  • Page 94: Removable Devices Submenu

    Removable Devices Submenu Item Description Lists Bootable Removable Select one of the detected devices. devices in the system. This list includes legacy 1.44-MB floppy drives and 120- MB floppy drives. Lists ATAPI CDROM Drives Selects the Boot sequence from available devices. Exit Menu You can make the following selections on the Exit Menu.

  • Page 95: Scsiselect Utility

    SCSISelect Utility The SCSISelect Utility detects and configures the SCSI controller located on the system board or an optional SCSI controller board installed in your system. This utility may be started with a simple key operation while POST is in progress and requires no specific start-up disk.

  • Page 96: Adaptec Scsi Utility Configuration Settings

    Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens: Action Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. Moves back to previous screen or parameter or EXIT if at the Main menu.

  • Page 97: Scsi Disk Utilities

    RECOMMENDED SETTING YOUR OR DISPLAY ONLY CONFIGURATION OPTION Display <Ctrl-A> Messages During BIOS Enabled Initialization Extended BIOS Translation for DOS Enabled Drives >1 GByte Verbose/Silent Mode Verbose Host Adapter BIOS (Configuration Utility Enabled Reserves BIOS Space) Domain Validation Enabled 1, 2 Support Removable Disks Disabled Under BIOS as Fixed Disks...

  • Page 98: Exiting Adaptec Scsi Utility

    With this screen you can determine the SCSI IDs for installed options. You can also view the device information by selecting a device and pressing Enter. The following sub menu appears. SCSI ID#4 : xxxxxxxxx Firmware : xxxx xxx Capacity : xxGB Format Verify Disk Media The following table lists submenu items and descriptions.

  • Page 99: Configuring The Raid Controller

    Configuring the RAID Controller The RAID (Redundant Array of Independent Devices) options available for your system are the SecuRAID 112 (Mylex AcceleRAID 160) and the SecuRAID 320 (Mylex AcceleRAID 352) each of which gives your system the added security of high availability, provided an appropriate RAID level is chosen.

  • Page 100: Configuring System Board Jumpers

    Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.

  • Page 101: Moving System Board Jumpers

    Table 3-3. Password/CMOS System Board Jumper Summary Jumper On/Off Jumper Function (default in bold) What it does at system reset. Off, Protect CMOS clear Preserves the contents of CMOS. On, Erase Clears CMOS. Password disable Off, Enable Enables password protection. On, Disable Disables the password.

  • Page 102: Clearing And Changing The Passwords

    Clearing and Changing the Passwords To clear and change the passwords: 1. Unlock and open the front bezel and power off the system. 2. Slide the server out of the rack into the locked position as described in Chapter 4 of this guide. 3.

  • Page 103: Disassembly And Reassembly

    Disassembly and Reassembly General Information Static Precautions Equipment Log Tools Recommended for Upgrading Your System Preparing Your System for Upgrade Confirmation after Installation/Removal Extending the Server out of the Rack Top Cover Modifying the System Board PCI Option Board Disk Array Controller Board Backup Device Hard Disk Drive Inserting the Floppy Disk or CDROM Drive into the...
  • Page 104 Replacing a Chassis Handle Removing a Fan Replacing the Front Panel Board Replacing the SCSI Backplane Replacing the Power Supply Cage Replacing the System Board 4-2 Disassembly and Reassembly...
  • Page 105 General Information WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis.
  • Page 106 Tools Recommended for Upgrading Your System Depending on the upgrade, you will need one or more of the following tools: Phillips screwdriver (#1 bit and #2 bit) Flat-head screwdriver Small needle nose pliers Pen or pencil ESD workstation or antistatic wrist strap (recommended). Preparing Your System for Upgrade To prepare your system for installation or removal of system components perform the following procedure:...
  • Page 107 Confirmation after Installation/Removal Confirm the following after installing an additional option or removing a component: Reinstalling removed components exactly as they were. Install the components and cables that were removed and disconnected exactly as they were. The server may malfunction if certain components are not reinstalled or if cables are not connected properly.

  • Page 108: Extending The Server Out Of The Rack

    Extending the Server out of the Rack The server needs to be pulled out from the rack for installing/removing any components other than the hard disk drives. WARNING Do not install the server in a rack leaving the top cover removed.

  • Page 109: Top Cover

    Top Cover Open the top cover when installing/removing an internal device or reconnecting an internal cable. Removal 1. Perform the steps in "Preparing Your System for Upgrade" described earlier in this chapter. 2. Extend the server out from the rack. 3.

  • Page 110: Installation

    Installation 1. Position the top cover over the server. When installing the top cover, confirm that the tab of the cover is securely inserted into the slot in the server frame. Figure 4-4. Installing the Top Cover 2. Slide the top cover toward the front of the server. The top cover is locked when a "click"...

  • Page 111: Modifying The System Board

    Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: Replacing the real-time clock battery Removing and installing a processor Installing or removing DIMMs. ! CAUTION Electrostatic discharge (ESD) can damage add-in boards and other components;...
  • Page 112 To replace the RTC battery, perform the following procedures: 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Perform the steps in "Preparing Your System for Upgrade" described earlier in this chapter.

  • Page 113: Dimms

    12. Reinstall the top cover on the system chassis. See Top Cover Installation found earlier in this chapter. 13. Plug in the system power cord(s), and turn on the system. 14. Run the BIOS Setup to restore the configuration settings to the real-time clock.

  • Page 114: Installing Dimms

    Installing DIMMs 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Perform the steps in "Preparing Your System for Upgrade" described earlier in this chapter. 3. Extend the server out from the rack. 4.
  • Page 115 8. Insert the bottom edge of the DIMM into the socket, and press down firmly on the DIMM until it seats correctly. 9. Gently push the plastic ejector levers on the socket ends to the upright position to ensure that they are installed correctly. Figure 4-9.

  • Page 116: Removing Dimms

    Removing DIMMs ! CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter.

  • Page 117: Processors

    Processors The processor board includes two Intel Xeon processor ZIF sockets. See Figure 4-11. The following sections provide procedures for installing and removing the processors. Figure 4-11. Processor Sockets Note: Your system may have up to two processors on the system board. All installed processors must be matched for speed and cache size.

  • Page 118: Installing Processors

    Installing Processors Note: Your system may have up to two processors on the system board. All installed processors must be matched for speed and cache size. If replacing a processor, the replacement processor must match the speed and cache size of all installed processors. If upgrading a processor, all processors must be upgraded to match.
  • Page 119 ! CAUTION When performing Step 6, make absolutely sure the locking lever is in its full open position (120-135 degrees) prior to insertion of the CPU. Catastrophic failure may result from improper insertion! 6. Raise the processor locking bar on the socket. See Figure 4-13. Figure 4-13.
  • Page 120 Figure 4-15. Lowering the Processor Locking Lever 10. If the heat sink does not already have thermal interface material applied to it, follow the instructions packaged with the applicator and apply thermal grease to the top of the processor. 11. Place the heat sink on top of the processor. See Figure 4-16. Figure 4-16.
  • Page 121  Place the heat sink clip on the center tab of the retention module and rotate the clip towards the heat sink to engage the center tab. Repeat this step with the second clip. See Figure 4-17.  While ensuring the heat sink is level and secure with one hand, snap one end of the clip down over the corresponding tab on the retention module.

  • Page 122: Removing Processors

    Removing Processors To remove a processor: 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Perform the steps in "Preparing Your System for Upgrade" described earlier in this chapter. 3.
  • Page 123 Figure 4-18. Releasing the Heat Sink Clip ! CAUTION When performing the next step, be very careful that the screwdriver does not slip out of the clip, as the system board can be damaged.  Using your thumb, press down on this end of the clip until it clears the bottom edge of the tab on the retention module and rotate the screwdriver as shown in Figure 4-18 until the end of the clip is free of the tab.
  • Page 124  Rotate the heat sink lightly to the left and then to the right to free it from the CPU. Do not forcibly remove the CPU. Lift the heat sink straight out of the retention module. See Figure 4-20. Figure 4-20. Removing the Heat Sink 7.
  • Page 125 13. Reboot the system. Verify that POST displays no error messages. If POST displays an error message, take a note on the message and see the POST error messages listed in Chapter 5. 14. Set "Reset Configuration Data” under the Advanced menu to "Enable". This setting is required to change the hardware configuration data.

  • Page 126: Pci Option Board

    PCI Option Board The server has two "riser cards" on the system board that enable installation of low-profile and full-height PCI boards. Three PCI boards can be installed on each riser card. (Up to six PCI boards can be installed in total.) Figure 4-22 shows the locations of the PCI riser slots on the system board.

  • Page 127: Notes

    Notes Observe the following notes when installing/removing a PCI board: Do not touch the fingers of the riser cards or the leads of electronic components mounted on the cards. Fingerprints and dust left on them may cause the server to malfunction due to a connection failure or damage to the leads.
  • Page 128 Bus number Device Function number number Onboard NIC1 Onboard NIC2 Slot 1B Slot 2B Slot 3B Onboard SCSI Ch A (external) Onboard SCSI Ch B (internal) Slot 1C Slot 2C Slot 3C The bus number may be 5 or greater depending on the board installed in Slot 1B, 2B, or 3B.

  • Page 129: Installing A Pci Option Board

    Installing a PCI Option Board ! CAUTION Each riser card supports either a low-profile or full-height PCI boards. Before installing a PCI board, check the type of PCI board you are installing. When installing a PCI board, confirm that the card connector matches the connector of the riser card.
  • Page 130 Low-profile riser card retainer clip Full-height riser card retainer clip Figure 4-25. Removing the Riser Card Retainer Clip 7. Push out the expansion slot cover. Keep the removed expansion slot cover for future use. See Figure 4-26. Figure 4-26. Removing the Expansion Slot Cover 8.
  • Page 131 9. Install the PCI board into the riser card. Align the PCI board with the riser card slot, and firmly push the PCI board until it is fully seated.  Confirm that the PCI board bracket is positioned over the post of the riser card.
  • Page 132 10. Close and lock the retainer clip. See Figure 4-29. Low-profile riser card Full-height riser card C Retainer Clip D Locking Tab Figure 4-29. Closing and Locking the Retainer Clip 11. Align the riser card with the slot on the system board, and firmly push the riser card until it is fully seated.
  • Page 133 12. Ensure the white insulator is positioned between the frame of the riser card and the power supply unit. See Figure 4-31, A. The metal frame of the riser card should not touch the power supply. Figure 4-31. Checking the PCI Riser Card Insulator 13.

  • Page 134: Removing A Pci Option Board

    14. Reinstall the top cover on the system chassis. See Top Cover Installation found earlier in this chapter. 15. Plug in the system power cord(s). 16. Power on the server and verify that POST displays no error messages. 17. If POST displays an error message, take note of the message and see the POST error messages listed in Chapter 5.

  • Page 135: Disk Array Controller Board

    Disk Array Controller Board The disk array controller board is an optional PCI board provided to improve data reliability. Installing the disk array controller board allows you to use hard disks in the device bays of the server and those in the optional expansion disk cabinet in the disk array configuration.

  • Page 136: Installing A Disk Array Controller

    Installing a Disk Array Controller See "PCI Option Board" for the installation of a disk array controller. IMPORTANT: A riser card is designed for installing only low-profile PCI boards or full- height PCI boards. Before installing a PCI board, make sure of the card specification.

  • Page 137: Removing A Disk Array Controller

    Removing a Disk Array Controller See "PCI Option Board" for the removal of a disk array controller. Using Internal Hard Disk Drives in a Disk Array Configuration To use the internal hard disk drives with a disk array controller, reconnect the SCSI cables on the system board.

  • Page 138: Led Relay Cabling

    LED Relay Cabling To indicate disk access status in a disk array configuration, connect the LED relay cable connected on the system board connector to the HDD LED connector of the disk array controller. See Figure 4-34. Note: To switch the internal hard disk drives into a disk array configuration by installing a disk array controller into the full-height riser card, connect the SCSI cable to the disk array controller before installing the riser card into the system board.

  • Page 139: Disk Array Configuration Of Internal Hard Disk Drives

    You can start the utility during execution of POST that automatically starts immediately after you turn on the server power switch. For details, see the online document in the NEC EXPRESSBUILDER CD-ROM provided with the server. (The utility varies depending on the disk array controller board.) For details on the...

  • Page 140: Backup Device

    Set "OFF" for the terminating resistor of the backup device you are going to install, and set a SCSI ID different from those of other devices. For the settings, see the manual provided with the server. Install only a backup device specified by NEC. Figure 4-35. Backup Device 4-38 Disassembly and Reassembly...

  • Page 141: Installing A Backup Device

    Installing a Backup Device 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Perform the steps in "Preparing Your System for Upgrade" described earlier in this chapter. 3. Extend the server out from the rack. 4.
  • Page 142 Figure 4-37. Removing the FPC Cable IMPORTANT: Be careful not to damage the FPC cable. 9. While pushing the release tab (Figure 4-38, A) of the fan module towards the fans, slide the fan module to the left as viewed from the front of the server.
  • Page 143 Figure 4-39. Removing the Fan Unit from the Server 11. While pushing the latching tab that secures the device bay, push the device carrier out the front of the server. See Figure 4-40. Figure 4-40. Releasing the Device Carrier IMPORTANT: Be careful not to bend the latching tab by applying excess force.
  • Page 144 Figure 4-41. Removing the Device Carrier. 13. Push in on the tabs securing the front panel to the device carrier. See Figure 4-42. Figure 4-42. Releasing the Device Bay Front Panel 14. Remove the front panel. See Figure 4-43. Figure 4-43. Removing the Device Bay Front Panel IMPORTANT: Keep the removed front panel for future use.
  • Page 145 15. Place the backup device on the device carrier. See Figure 4-44. Figure 4-44. Placing the Backup Device into the Device Carrier 16. Secure the backup device with the four screws included. Tighten two screws on each side. See Figure 4-45. Figure 4-45.
  • Page 146 17. Connect the included power extension cable to the power connector of the device. See Figure 4-46. This cable is shipped in the accessories box of the system. Figure 4-46. Connecting the Power Extension Cable 18. Insert the device carrier into the backup device bay. Push the device carrier as far as it will go into the system.
  • Page 147 Power Cable SCSI Interface Cable C SCSI Terminator Figure 4-48. Connecting the SCSI and Power Cables to the Backup Device Note: The SCSI terminator must be placed in the device bay. See Figure 4-48, C. 20. Route the SCSI cable starting from the device, pass through the frame on the right side of the server, and connect with the on-board SCSI.
  • Page 148 21. Place the fan unit in the server. The bottom of the fan module has slots that slide into tabs located on the bottom of the server. Align the slots with the tabs and place the fan module. See Figure 4-50. Figure 4-50.
  • Page 149 23. Connect the FPC cable and fastener. See Figure 4-51. Figure 4-51.Installing the FPC Cable and Cable Fastener Note: Confirm that the FPC cable is securely connected to the connector on the SCSI backplane and the one on the system board. Disassembly and Reassembly 4-47...

  • Page 150: Removing A Backup Device

    24. Connect the two fan cables. See Figure 4-52. Figure 4-52. Installing the Fan Cables 25. Reinstall the top cover on the system chassis. See Top Cover Installation found earlier in this chapter. 26. Plug in the system power cord(s). Removing a Backup Device Remove the backup device in reverse order of the installation steps.

  • Page 151: Hard Disk Drive

    Hard Disk Drive The server has seven hard disk drive slots to install hard disks with the SCA2 interface (Ultra 160 SCSI.) Up to six hard disk drives can be installed in the standard configuration. If using the flex bay to install a hard disk, you can install up to seven hard disk drives in the server.

  • Page 152: Installing A Hard Drive Into The Hard Drive Bay

    Installing a Hard Drive into the Hard Drive Bay Perform the following steps to install a hard disk drive. This procedure applies to all the hard disk drive bays. See the next section for the procedure installing a hard disk drive in the flex bay. See Figure 4-54. Note: The front bezel must be removed to access the hard disk drives.
  • Page 153 7. Secure the drive in the drive carrier with the four screws supplied with the disk drive. See Figure 4-55. Figure 4-55. Mounting the Hard Drive into the Drive Carrier 8. Firmly hold the hard disk drive (with the tray provided) and handle, and insert it into the slot.

  • Page 154: Installing A Hard Disk Drive Into The Flex Bay

    10. Power on the server, start the SETUP utility, select [Boot] → [Hard Disk], and set the boot priority in the submenu. This procedure is necessary because installing an additional hard disk drive clears the current setting of the boot priority. IMPORTANT: To add a hard disk during operation of the Global Array Manager (GAM), click the Scan Device key after about 90 seconds have passed from the...
  • Page 155 Figure 4-58. Removing the Drive from the Flex Bay 5. Install the provided spacer on the server. See Figure 4-59. Figure 4-59. Installing the Spacer 6. Secure the drive in the drive carrier with the four screws supplied with the disk drive.
  • Page 156 Figure 4-60. Installing the hard drive into the Flex Bay Slot 8. Slowly close the handle. The handle is locked when a "click" is heard. See Figure 4-60. Note: Confirm that the hook tray is engaged with the drive bay. 9.

  • Page 157: Removing A Hard Disk Drive From The Hard Drive Bay

    Removing a Hard Disk Drive from the Hard Drive Bay Perform the following steps to remove a hard disk drive. Note: If removing a failed hard disk drive, confirm the slot in which the disk lamp of the hard disk drive is amber before starting the removal. See Figure 4-61, A.
  • Page 158 7. Power on the server, start the SETUP utility, select [Boot] → [Hard Disk], and set the boot priority in the submenu. This procedure is necessary because installing an additional hard disk drive clears the current setting of the boot priority. 8.

  • Page 159: Inserting The Floppy Disk Or Cdrom Drive Into The Flex Bay

    Inserting the Floppy Disk or CDROM Drive into the Flex Bay The following explains the procedure for removing the hard disk drive and then installing the floppy disk or CD-ROM drive in the bay: 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter.

  • Page 160: Power Supply Unit

    This operation is necessary because installing the floppy disk drive or CD- ROM drive clears the current settings. 7. Install the front bezel. Power Supply Unit Even if a single power supply unit fails, the server can continue its operation without interruption (redundancy feature) provided that both power supplies are installed.
  • Page 161 6. Insert the power supply unit. Confirm the power supply handle is securely hooked. See Figure 4-66. Figure 4-66. Installing a Power Supply 7. Firmly push the handle. The power supply unit is locked when a "click" is heard. See Figure 4-67. Figure 4-67.

  • Page 162: Replacing A Power Supply

    9. Power on the server. The AC POWER lamps go on. 10. Confirm, by the STATUS lamp or on the POST screen, that there are no errors related to the power supply units.  See Chapter 5 for details on the error messages. ...

  • Page 163: Replacing A Cd-Rom Drive Or A Floppy Disk Drive

    Replacing a CD-ROM Drive or a Floppy Disk Drive Perform the following steps to replace the floppy disk or CD-ROM drive installed in the flex bay. 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2.
  • Page 164 5. To remove the CD-ROM drive from the CD-ROM/Floppy Disk Drive assembly, remove the upper four screws (A) securing the drive to the assembly and pull the drive forward to remove it. See Figure 4-72. Figure 4-72. Removing the CD-ROM Drive Note: You will find it easier to remove the floppy disk drive, if you first remove the CD-ROM drive from the CD-ROM/Floppy Disk Drive...

  • Page 165: Replacing A Cd-Rom Drive/Floppy Disk Drive Bracket

    Figure 4-74. Installing the CD-ROM/Floppy Disk Drive Assembly 13. Power on the server and verify the replacement device is working properly. Replacing a CD-ROM Drive/Floppy Disk Drive Bracket Perform the following steps to replace the CD-ROM/Floppy Disk Drive bracket. 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter.

  • Page 166: Replacing A Chassis Handle

    6. Install the CR-ROM drive and floppy disk drive into the replacement bracket assembly following procedures previously described in this chapter. 7. Insert the Floppy Disk/CD-ROM assembly straight into the flex bay. See Figure 4-74. 8. Power on the server and verify the replacement module board is working properly.

  • Page 167: Removing A Fan

    Removing a Fan Perform the following steps to remove the fan module from the server. Instructions for removing and installing a fan into the fan module are also included. 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter.
  • Page 168 Figure 4-78. Removing the FPC Cable IMPORTANT: Be careful not to damage the FPC cable. 9. While pushing the release tab (Figure 4-79, A) of the fan module towards the fans, slide the fan module to the left as viewed from the front of the server.
  • Page 169 Figure 4-80. Removing the Fan Unit from the Server 11. Using a flat blade screwdriver, gently move the two tabs securing the fan board in the direction shown in Figure 4-81, B and release the fan board (A) from the fan module. Figure 4-81.
  • Page 170 16. The bottom of the fan module has slots that slide into tabs located on the bottom of the server. Align the slots with the tabs and place the fan module. See Figure 4-82. Figure 4-82. Install the fan Module 17.

  • Page 171: Replacing The Front Panel Board

    19. Connect the two fan cables. See Figure 4-84. Figure 4-84. Installing the Fan Cables 20. Reinstall the top cover on the system chassis. See Top Cover Installation found earlier in this chapter. 21. Release the slide rail catches and push the server into the rack. 22.
  • Page 172 Figure 4-85. Replacing the Front Panel Board Note: When removing the front panel board, be careful not to damage LED light pipes mounted on the front panel board. 8. Move the front panel board towards the SCSI backplane and carefully turn, lift up and remove the front panel board from the server.

  • Page 173: Replacing The Scsi Backplane

    Replacing the SCSI Backplane Perform the following steps to replace the SCSI backplane. 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Perform the steps in "Preparing Your System for Upgrade" described earlier in this chapter.
  • Page 174 Figure 4-87. Removing the SCSI Backplane 12. Position the replacement SCSI backplane in the track located at the bottom of the chassis. See Figure 4-87, B. Ensure the three holes in the top of the backplane are inserted into standoffs mounted on the chassis. 13.

  • Page 175: Replacing The Power Supply Cage

    Replacing the Power Supply Cage Perform the following steps to replace the power supply cage. 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Perform the steps in "Preparing Your System for Upgrade" described earlier in this chapter.

  • Page 176: Replacing The System Board

    Replacing the System Board Perform the following steps to replace the system board. 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Perform the steps in "Preparing Your System for Upgrade" described earlier in this chapter.
  • Page 177 10. Loosen and remove three screws securing the system board to the chassis. See Figure 4-89, A. 11. Slide the system board towards the front of the chassis enough to clear the rear panel and lift the system board out of the chassis. Set the system board down on a clean, static-free surface.

  • Page 179: Problem Solving

    Problem Solving Problem Solving Static Precautions Resetting the Server Forced Shutdown Troubleshooting Checklists Diagnostic Procedures Specific Problems and Corrective Actions Problems with the Network Plug and Play Installation Tips Error Messages How to Identify BIOS and BMC Revision Levels...

  • Page 180: Static Precautions

    Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.

  • Page 181: Resetting The Server

    Resetting the Server If the server halts before starting the operating system (OS), press and hold Ctrl and Alt and press Delete. This restarts the server. IMPORTANT: Resetting the server clears the DIMM memory and the data in process. To reset the server when it is not frozen, make sure that no processing is in progress. Hard Reset Press the RESET switch at the front of the server.

  • Page 182: Troubleshooting Checklists

    Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup.

  • Page 183: Running New Application Software

    If the above items are all correct, but the problem reoccurs, refer to Additional Troubleshooting Procedures in this chapter. Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly.

  • Page 184: After System Has Been Running Correctly

    After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: If you are running the software from a diskette or CD-ROM, try a new copy of the software.

  • Page 185: Diagnostic Procedures

    Diagnostic Procedures This section provides a more detailed approach to diagnosing and identifying problems and then locating their sources. Error Checking Each time you turn on the system, POST (Power-On-Self-Test) runs automatically and checks the system board, processors, memory board, keyboard, and mouse. If POST finds an error, it displays an error message.

  • Page 186: Monitoring Post

    Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processors, memory board, keyboard, and mouse. During the memory test, POST displays the amount of memory that it is able to access and test.

  • Page 187: Verifying Proper Operation Of Key System Indicators

    Verifying Proper Operation of Key System Indicators As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn on briefly. Check for the following: Does the diskette drive activity indicator turn on briefly? If not, refer to “Diskette Drive Activity Indicator Does Not Light”...

  • Page 188: Specific Problems And Corrective Actions

    Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD-ROM drive activity LED does not light...

  • Page 189: No Characters Appear On Screen

    No Characters Appear on Screen Check the following: Is the keyboard working? Check to see if the Num Lock light is functioning. Is the video display monitor plugged in and turned on? Are the brightness and contrast controls on the video monitor properly adjusted? Are the video monitor switch settings correct? Is the video monitor signal cable properly installed? Is the onboard video controller enabled?

  • Page 190: Diskette Drive Activity Led Does Not Light

    Diskette Drive Activity LED Does Not Light Check the following: Is the diskette drive properly configured? Is the CDROM/Floppy Disk Drive combo properly installed in the flex bay? Use BIOS Setup to make sure that the diskette drive controller is set to Enabled. For information about running BIOS Setup, refer to the Configuring Your System chapter.

  • Page 191: Bootable Cd-Rom Is Not Detected

    Bootable CD-ROM Is Not Detected Check the following: Is the BIOS set to allow the CD-ROM to be the first bootable device? Check your BIOS Setup (F2) configuration. Problems with the Network Diagnostics pass, but the connection fails: Make sure the network cable is securely attached. The controller stopped working when an add-in adapter was installed: Make sure the cable is connected to the port from the onboard network controller.

  • Page 192: Error Messages

    Error Messages This section describes the POST error codes and messages. POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not have the correct checksum.
  • Page 193 Table 5-1. POST Error Codes and Messages (continued) On-screen error message Action External Cache Failure Install the CPU (processor) correctly. Contact your service representative to replace the CPU. Floppy Controller Error Contact your service representative to replace the floppy disk drive or system board. This server does not support Floppy A: Error floppy disk drive B.
  • Page 194 Table 5-1. POST Error Codes and Messages (continued) On-screen error message Action 8110 Processor 1 Internal error Securely install the processor. (IERR) Contact your service representative to replace the 8111 Processor 2 Internal error processor or system board. (IERR) 8120 Processor 1 Thermal Trip error 8121 Processor 2 Thermal Trip error...
  • Page 195 Table 5-1. POST Error Codes and Messages (continued) On-screen error message Action 8192 L2 Cache size mismatch Install processors under the same specification. 8193 CPUID, Processor Stepping are different 8194 CPUID, Processor Family are different 8195 Front Side Bus Speed Securely install the processor.
  • Page 196 Table 5-1. POST Error Codes and Messages (continued) On-screen error message Action 84FF System Event Log Full Clear the event log by using the BIOS SETUP utility. If the error is not eliminated, contact your service representative to replace the system board. The error message is displayed periodically if ESMPRO is not installed.

  • Page 197: Post Error Code Hardware References

    POST Error Code Hardware References Figure 5-3 shows the location of specific components referenced in the POST Error Codes and Messages table. Processor 2 Processor 1 Note: DIMMs are always added in pairs in the ascending order of DIMM socket numbers. DIMM #1-A DIMM Group Bank #1 DIMM #1-B...

  • Page 198: Beep Codes

    Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-5-2-2 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that no processor is detected on the system board.

  • Page 199: How To Identify Bios And Bmc Revision Levels

    How to Identify BIOS and BMC Revision Levels To identify your system's current BIOS and BMC revision levels, perform the following procedure: 1. Power-on or reboot the system. “Press <F2> to enter SETUP” displays. 2. Press F2. The BIOS Setup Utility starts and the Main Menu is displayed. The menu bar at the top of the Main Menu lists the following selections: Menu Main...
  • Page 200 5-22 Problem Solving...

  • Page 201: Illustrated Parts Breakdown

    Illustrated Parts Breakdown Exploded View Field Replaceable Units Cable List Upgrades...
  • Page 202 This section provides an exploded view and parts lists for the server’s major assemblies. Part numbers are also provided for optional hardware. Exploded View 6-2 Illustrated Parts Breakdown...
  • Page 203 Field Replaceable Units This section provides an exploded view and parts lists for the server’s major assemblies. Part numbers are also provided for optional hardware. Table 6-1. Field Replaceable Units Reference Number Description Part Number Alliance Hotswap Hard Disk Drive Carrier 245-01509-000 Handle Set 120Re-2 247-01722-000...

  • Page 204: Cables List

    Cables List Cable Routing Description Part Number From CBL, Power Cord 070146 (US) Power Supply AC Power Source CBL, Ultra160M 320-01690-000 SCSI Backplane RAID Controller in Low Profie PCI Slot CBL, PS2 Y (001) 320-01687-000 Rear Chassis PS/2 PS/2 Devices CBL, RAID LSD (015) 320-01688-000 System Board...

  • Page 205: Processors

    Processors Upgrades Description Part Number XEON 1.8GHz/512KB/400MHz Upgrade Kit 050-02163-000 XEON 2.2GHz/512KB/400MHz Upgrade Kit 050-02164-000 XEON 2.4GHz/512KB/400MHz Upgrade Kit 050-02165-000 Replaceable Parts Description Part Number XEON 1.8GHz/512KB/400MHz SL6EL 610-01551-001 XEON 2.2GHz/512KB/400MHz SL6EM 610-01552-001 XEON 2.4GHz/512KB/400MHz SL6EP 610-01554-001 Illustrated Parts Breakdown 6-5...

  • Page 206: Memory Expansion

    Memory Expansion Upgrades Description Part Number 256 MB DIMM (2X128) 050-02166-000 DDR200, Low Profile SDRAM 512 MB DIMM (2X256) 050-02167-000 DDR200, Low Profile SDRAM 1 GB DIMM (2X512) 050-02168-000 DDR200, Low Profile SDRAM 2 GB DIMM (2X1GB) 050-02169-000 DDR200, Low Profile SDRAM Replacements Description Part Number...

  • Page 207: Hard Disk Drives And Carrier Kit

    Hard Disk Drives and Carrier Kit Upgrades Description Part Number Kit HDD 18GB 10,000RPM 80P 160M 050-02011-000 Kit HDD 18GB 15,000RPM 80P 160M 050-02150-000 Kit HDD 36GB 10,000RPM 80P 160M 050-02012-000 Kit HDD 36GB 15,000RPM 80P 160M 050-02151-000 Kit HDD 72GB 10,000RPM 80P 160M 050-02013-000 Description Part Number...

  • Page 208: Raid Controllers And Cache

    RAID Controllers and Cache Upgrades Description Part Number AcceleRAID 160, Mylex, Single Channel, 16 MB Cache AIF-0678-00-16 AcceleRAID 352, Mylex, No Cache AIF-0688-00-HU Cache, 64 MB, Mylex F/352 AMR-0364-00-00 Battery Backup with 64 MB, Mylex F/352 AMR-0365-00-00 Replaceable Parts Description Part Number AcceleRAID 160, Mylex, Single Channel, 16 MB Cache 158-01503-002...

  • Page 209: Backup Tape Drive

    Backup Tape Drive Upgrades Description Part Number 20/40GB DDS-4 DAT 3.5 Sony Tape Drive Kit 050-02043-000 SONY AIT3 Tape Backup Unit Kit 050-02147-000 Replaceable Parts Description Part Number DDS-4 DAT Tape Drive (Sony) 263-01505-001 SONY AIT3 Tape Backup Unit 263-01513-000 Redundant Power Supply Upgrades Part Number...
  • Page 210 (This page is intentionally left blank.) 6-10 Illustrated Parts Breakdown...

  • Page 211: System Specifications

    Specifications System Specifications...

  • Page 212: System Specifications

    Humidity 20 to 80% RH (no condensation) Others NEC EXPRESSBUILDER supported, NEC ESMPRO provided in the standard configuration *1 Cannot be used if a hard disk drive is installed in Flex bay. *2 When one slot is used as a hard disk bay *3 660 mm when the front bezel is installed.

  • Page 213: B Installing And Configuring Windows

    Installing and Configuring ® Windows 2000 Overview Device Drivers Installation Assumption Installation Preparation ® Installing Microsoft Windows 2000 Operating System Installing LAN Adapters Driver Installation for the ATI RAGE XL Display Adapter...

  • Page 214: Device Drivers

    Required Driver Media* SCSI RAID Windows 2000 OEM Diskette* Controller System Board Windows 2000 NEC Update Module** *Diskette generated from the NEC EXPRESSBUILDER CDROM **Run this application from the EXPRESSBUILDER CDROM; diskette not required B-2 Installing and Configuring Windows 2000...

  • Page 215: Installation Assumption

    Installation Assumption The installation and configuration instructions in this chapter assume the following: You have properly completed the hardware installation. You have run the BIOS Setup Utility to check system configuration. ® You will be installing Windows 2000 Operating System from the CD-ROM media.

  • Page 216: Installation Preparation

    Installation Preparation Before starting the installation procedure, you need to obtain certain information for use during the installation. Table B-2 lists the information you need in advance for the installation. It is recommended that you obtain the information from your server administrator and record it in Table B-2 before starting. After completing the installation, you might want to use the Windows 2000 Control Panel to configure additional devices or Windows 2000 services and facilities.

  • Page 217: Installing Microsoft Windows 2000 Operating System

    ® Installing Microsoft Windows 2000 Operating System Use the following procedure to set up and perform a clean Windows 2000 Operating System installation on your server. 1. Insert the Windows 2000 CD into the CD-ROM drive and boot your system by pressing CTRL+ALT+Delete.

  • Page 218: Installing Lan Adapters

    Intel PRO/100+ LAN adapter used in your system. Driver Installation for the Intel PRO/100+ LAN Adapter The PRO/100+ driver is initially installed during the installation of Windows 2000 and upgraded when you run the “Windows 2000 NEC Update Module, see ® “Installing Microsoft Windows 2000 Operating System”...

  • Page 219: Setting Network Driver Details

    Setting Network Driver Details. 1. Open the Control Panel and double-click the “Intel(R) PROSetII” icon. The 82546EB Based Dual Port Network Connection screen displays. 2. Select “Intel(R) 82546EB Based Dual Port Network Connection #1.” 3. Select the “Link Configuration” tab and set the “Auto Negotiation” value to DISABLE.

  • Page 221: Interrupt Requests

    Interrupt Requests...
  • Page 222 Interrupt Requests The factory-set interrupt requests (IRQs) are listed below. Peripheral Device (Controller) Peripheral Device (Controller) System timer Mouse Keyboard Numeric processor – Primary IDE COM2 serial port (PCI) Secondary IDE COM1 serial port (PCI) Floppy disk drive – Real-time clock LAN1 ACPI compliant system LAN2...

  • Page 223: Glossary

    Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. ACPI (Advanced Configuration and Power Interface) Provides the programming standard for power management features. address A label, name, or number that identifies a location in computer memory.
  • Page 224 Derived from BInary digiT, a bit is the smallest unit of information a computer handles. See also byte. (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL).
  • Page 225 (Central Processing Unit) See microprocessor. (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
  • Page 226 The Emergency Management Port (EMP) provides an interface to the console manager. This interface allows remote server management via a modem or direct connection. (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate.
  • Page 227 hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems.
  • Page 228 (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard disk drives.
  • Page 229 parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives.
  • Page 230 (Read-Only Memory) A type of memory device that usually is used to store system BIOS code. This code cannot be altered and is not lost when the computer is powered off. See also BIOS, EPROM, and flash EPROM. RS-232C port An industry standard serial port.
  • Page 231 SVGA (Super VGA) A type of video display system that provides very high-resolution text and graphics on analog color monitors. system board The main circuit board in your computer. It contains most of the connectors and ports. tape drive A type of storage device using magnetic tape. (Transistor-Transistor Logic) A type of integrated circuit used in computers.
  • Page 232 10 Glossary...

  • Page 233: Equipment Log

    Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
  • Page 234 Serial Number Component Manufacturer Name & Model (if available) Date Installed Server System Board Processor 1 Processor 2 DIMM Slot 1A DIMM Slot 1B DIMM Slot 2A DIMM Slot 2B DIMM Slot 3A DIMM Slot 3B Modem Diskette Drive Tape Drive CD-ROM Drive Hard Disk Drive 1 Hard Disk Drive 2...
  • Page 235 Index AC link mode, 1-12 Jumpers Advance menu CMOS clear, 3-23 configuring in setup, 3-7 password, 3-23 system board, 3-22 Battery installing, 4-10 Lithium backup battery BIOS installing, 4-10 using the setup utility, 3-3 Main menu Cable List, 6-4 configuring in setup, 3-5 Configuring system board jumpers, 3-22 Memory Configuring your system, 3-2...
  • Page 236 Rack-mount subsystem assembly, 2-4 User password, 1-13 RAID Using the system, 2-41 controller configuration, 3-21 Real-time clock Wake on LAN (remote power-on) function, 1- running SSU to configure settings, 4-11 Real-time clock/calendar Warning replacing the battery, 4-9 components might be hot, 4-3 Remote power-on (wake on LAN) function, 1- power on/off switch, 4-3 Windows 2000...
  • Page 238 456-01599-000...

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