Logging
Customer support may request logfiles to diagnose a problem.
To create a logfile:
1. Click Yes to enable logging.
2. Set additional logging parameters according to Customer Support recommendations.
3. Click Save changes.
4. Reproduce the gateway problem.
5. Download the log file by clicking Download log file.
Enable logging
If set to Yes, the unit logs all gateway activity.
Maximum log file size
Sets the maximum log file size. USRobotics recommends 256 kB.
Select log levels
Sets the log levels. In order of severity the levels are: Info, Warning, Error, and Debug.
Download log file
Downloads the file to a hard drive or USB stick.
Clear log file
Removes the log file from the unit's memory.
Revision: 1.00
Copyright 2015 U.S. Robotics Corporation
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