Page 1 ® ® USRobotics Courier Modemulator™ & 3G M2M Cellular Gateway Gateway User Guide & Technical Documentation For the following products: USR3520, USR803520 R24.0799.00 07/08/2015 Revision: 1.00 Copyright 2015 U.S. Robotics Corporation P a g e...
Page 2: Table Of Contents
Table of Contents Table of Contents ............................2 User Guide ..............................4 Introduction ............................... 4 Base Unit Hardware ..........................5 Expansion Cards ............................7 USR Universe ............................. 8 Custom Developer Images ........................9 Network Interfaces ............................ 9 Installing the Gateway ..........................10 Configuring the Base Unit ........................
Page 3 Groups ..............................115 Devices ..............................125 Users ..............................139 Managing Software ..........................142 Editing Your Account ..........................152 Appendicies ............................... 154 Appendix A: DB9 Pinouts ........................154 Appendix B: Excessive Data Usage Warning ..................155 Troubleshooting ............................157 Licenses ..............................162 Revision: 1.00 Copyright 2015 U.S.
Page 4: User Guide
USR3510 cellular gateway. In gateway mode it provides LAN to WWAN and Serial to WWAN routing and GPS functionality in a simple, cost-effective base unit. The gateway can be configured locally or remotely from a PC, tablet, or smartphone. The USR3520 is certified on all major U.S. cellular operators (CDMA/EvDO and WCDMA/HSPA).
Page 5: Base Unit Hardware
The USR Universe allows for efficient deployment of firmware, configuration file and developer image updates to multiple gateways at once. More Resources USR3520 M2M Cellular Gateway Datasheet (US) USR803520 M2M Cellular Gateway Datasheet (WCDMA - EMEA) Base Unit Hardware The mechanical housing for each base unit is identical. Internally, the...
Page 6 GTM68X WWAN module Base Unit Versions Two versions of the base unit exist:  USR3520 o Contains the GTM689 cellular radio module which provides CDMA/EVDO and WCDMA technology. o Used in the U.S. and Canada and has the correct certification and approvals for these countries.
Page 7: Expansion Cards
Related Topics Expansion Cards Mounting options Mechanical Drawings Front and back Panels Expansion Cards The USRobotics M2M Cellular Gateway is compatible with Option expansion cards. For custom solutions, Option also licenses a hardware development kit. Third parties can design their own expansion cards to fit specific needs.
Page 8: Usr Universe
PoE Ethernet Switch - CG1103  Power over Ethernet board. (requires special power supply)  4-port 10/100Base-T with 2 ports class 4 or 4 ports up to class 3 PoE  µSD card Developers Expansion Card - CG1105  Extended format with headers on all interfaces to attach to development equipment ...
Page 9: Custom Developer Images
Custom Developer Images To extend the base unit functionality provided by the gateway firmware, you can install developer software images onto an overlay file system and adapt the gateway to specific needs. Developer images can be created for custom applications and middleware, and to control third-party expansion cards. Option licenses a software development kit which allows third parties to design developer images.
Page 10: Installing The Gateway
Warning: In firmware versions 1.12.0 and older, the ability to choose between automatic mode and manual mode and to set a connection priority list are not available. These firmware versions always try to connect to the internet over the Ethernet interface first. When this interface is not able to connect to the internet, the gateway will try to connect to the internet via the WWAN interface.
Page 11: Installation Overview
For the gateway embedded web interface:  Internet Explorer 9  Safari 5.1  Firefox (Windows 21.0, Mac 12.0)  Chrome (Windows 27.0.1453.110, Mac 26.0.1410.65)  Opera (Windows 12.02, Mac 12.10) Installation Overview Before installing your gateway device, read the safety guidelines carefully. Not following these guidelines can cause harm to the gateway, yourself or other persons.
Page 12: Installing The Sim
 For CDMA based operators (for Sprint or Verizon, no SIM card is required), click Start programming to start the activation sequence. Learn more about CDMA network settings Attaching the Antennas The base unit has two SMA-female antenna connectors on the front panel. Attach the included antennas to these connectors.
Page 13 1. Using a T6 Torx screwdriver, remove the four screws from the top plate on the back panel, and then remove the plate. 2. Insert the SIM into the SIM slot. 3. Replace the top cover plate and screws. Related Topics Selecting a Wireless Operator Activating the Gateway When you activate the gateway, you add the device to the USR Universe.
Page 14: Powering On The Gateway
Related Topics Creating an Account on the USR Universe Activating the Gateway Using the USR Universe Powering On the Gateway To power on the gateway: 1. Plug the power supply into the power connector on the back of the unit and into a power source. 2.
Page 15 Tip: When using an AT&T SIM card, select AT&T. For all other operators using SIM cards, select UMTS generic. 7. Proceed with the wireless provider selection.  For Verizon Wireless and Sprint service Make sure the service plan is already associated with the unit (MEID). Scroll down to the CDMA section and click Start programming to complete the activation.
Page 16  For all SIM card based operators The network settings populate automatically for most SIM cards. Scroll down to the Network Settings section and check the APN, Username, and Password fields. Update if necessary and click Save changes. If the service plan requires a PIN code, scroll down to the PIN Settings section, enable and enter the PIN code, and click Save changes.
Page 17 4. Slide the card into slot, using the side channels or grooves on the housing to guide the card into place. Make sure the screw holes line up. 5. Push gently until the card is flush with the housing. 6. Secure the card with the screws. The following table lists the expansion cards available from Option and the slot.
Page 18: Mounting The Gateway
Related Topics Configuring Expansion Cards Mounting the Gateway The gateway can be mounted on a wall or DIN rail. IMPORTANT: All mounting hardware is installer provided. Mounting on a wall The gateway can be mounted on a wall with six screws. The mounting holes in the base of the gateway have a diameter of 4.3 mm.
Page 19: Configuring The Base Unit
Mounting on a DIN rail To mount the gateway on a DIN rail, use two DIN rail adapters. USRobotics suggests adaptors from the following companies:  Phoenix Contact  DSB Marketing  Hammond Configuring the Base Unit When the gateway is connected to a laptop through an Ethernet cable, you can configure the device locally using the embedded web interface.
Page 20 Click this tab To do these tasks Home Verifying the Internet Connection Checking the Firmware Version Ethernet Disabling the WAN/LAN Switchover Feature Managing IP Configuration Settings 3G Connection Configuring the WWAN Interface Choosing a Wireless Operator Setting Up SIM Parameters Setting Up WWAN Connection Parameters Choosing PIN Code Settings Setting up Verizon Wireless or Sprint wireless operators...
Page 21 Logging On to the Base Unit To log on to the embedded web interface: 1. In a web browser, go to the URL: 192.168.1.1. 2. Enter the user name and password, and then click Login.  Use the default username admin and password admin. You can change the default username and password later if necessary.
Page 22 Priority based  In priority based mode the gateway will first try to make a WAN connection with the interface on the top row of the table.  When the first interface is unable to make a connection to the internet, the gateway will then try the second interface.
Page 23 IMPORTANT: The gateway decides that it's not connected anymore when: - the Ethernet connection cable is removed. - when a disconnect message of the network is received via the 3G connection - when the WLAN connection is out of range. This functionality can be extended when used together with the connection persistence feature.
Page 24 Interfaces Tab The interfaces menu groups the settings of all connection technologies  Ethernet  3G Connection  WLAN Client  WLAN Access point Ethernet Tab The Ethernet tab configures the behavior of the Ethernet port on startup and manages IP nework settings.
Page 25 Mode  This will define the state of the Ethernet interface when the WAN/LAN Switchover feature is disabled.  When the WAN/LAN switchover feature is enabled the state of the Ethernet interface will be as in the following table: Result of WAN/LAN switchover feature State of "Mode"...
Page 26 Lease time  Lease time is configurable from 2 minutes up to 24854 days. DNS 1 and DNS 2 When the gateway is in LAN mode the DNS fields will be empty by default. As a result the gateway itself will act as a DNS server.
Page 27 3G Connection Tab The 3G Connection tab configures the gateway WWAN interface, as well as 3G and CDMA network settings. It includes the following sections:  Connection Status  General  Network Settings  PIN Settings  CDMA Connection Status The Connection status section provides information about the wireless network.
Page 28 Signal Strength  Displays the received signal strength. ECIO  Displays the energy per chip over the interference. This is a typical way to indicate the quality of 3G networks. Technology  Displays the technology used by the wireless operator. Voice number ...
Page 29 General The General section configures the WWAN interface on the gateway. Enabled  Enables and disables the WWAN (3G) interface,  Set to Yes (default) to enable the WWAN interface. If there is no Internet connection available on the Ethernet interface, the device automatically connects to the network using the WWAN interface on startup.
Page 30 Only upon traffic  By default, the device is always connected to the network and can send and receive data in both directions: Internet to gateway, and gateway to Internet. To protect the device from unauthorized access and ensure you only pay for the data you want to send, you can configure the device to connect only when it has data to transmit.
Page 31 Connection hunting is a feature that allows the gateway to actively search for another network in case the primary network is not available. IMPORTANT: The connection hunting feature is only available on USR3520 WCDMA + CDMA When enabled, a new section of the menu will appear allowing the user to select which other networks the gateway should try to connect to in case the primary connection cannot be established.
Page 32 Network Settings If AT&T or UMTS Generic is the chosen wireless operator firmware, you can configure a number of 3G network settings.  Sets the APN value automatically based on the SIM card installed. IMPORTANT: When the APN which is set automatically, is not the correct one, you can change it manually.
Page 33 o Automatic: Registers the device to the network corresponding to the SIM card installed. When roaming, the device connects to the roaming partner designated by the wireless operator. o Manual: Scans for networks and then lets you select a network different from your home network.
Page 34: Ethernet Switch
CDMA If Verizon Wireless or Sprint is the chosen wireless operator, click Start programming to provision the gateway. Ethernet Switch When the Ethernet expansion board is inserted into the gateway a new item "Ethernet Switch" will be listed in the interfaces tab. only LAN functionality is available on the Ethernet Switch outputs, no WAN functionality.
Page 35 IP Config The IP configuration field allows to set:  IP address: This is the IP address on which the gateway will be reachable from the Ethernet switches network Default the gateway uses subnet 4 on the Ethernet switch card. Subnet 1 is reserved for the main Ethernet interface, Subnet 2 &...
Page 36 Data counters Data counters will trace the incoming & outgoing traffic of the Ethernet switches outputs since last start. Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 36 | P a g e...
Page 37 WLAN Access Point If the WLAN Card is inserted into the gateway it has the ability to be configured as a WLAN access point with a single or dual SSID. This page allows configuring the generic access point settings and the individual SSID settings.
Page 38 Default Policies The Default Policies section sets the basic firewall rules. Default Policies  Sets the default firewall rules to accept or reject data flow between the following interfaces: o LAN to WAN o LAN to LAN o LAN to LOCAL o WAN to LOCAL ...
Page 39 The DMZ section configures the demilitarized zone. This feature forwards all incoming data to a specific IP address. Enabled  Enables the DMZ. WAN Interface  Selects the WAN interface the data will be coming from for forwarding. IP Address ...
Page 40  These rules allow you to forward data from a WAN interface to the IP address set in the destination field.  The port forwarding rules have a higher priority than the DMZ rule!  Click Add to create a forwarding rule. Enter the port information and target IP address in the dialog box and click Save.
Page 41 Outbound Port Filtering  Lists the outbound port filtering rules, up to a maximum of 20.  By default, all data can be sent to a WAN interface. When an outbound port filtering rule is added, the data sent over the chosen port will be allowed, rejected or dropped. ...
Page 42 Outbound Trusted IPs The Outbound Trusted IPs section defines IP addresses that can be contacted when LAN-to-WAN traffic is not allowed. Outbound Trusted IPs  When the LAN to WAN traffic is rejected or dropped based on the default firewall policies, no data can be transmitted from the LAN to the WAN network.
Page 43 ! Inbound Rules WAN -> LAN/LOCAL Next is a list of the PORT FORWARDING rules by priority from high to low: 1. HTTPS (port determined in the >SYSTEM tab) 2. Port forwarding rules 3. DMZ Priority example: If you enable HTTPS and DMZ, you can still use the HTTPS because those port forwardings are processed before the DMZ redirect.
Page 44  Connection watchdog: This watchdog tests if the active WAN interface is able to connect to the internet. If not it will trigger the next WAN interface in the priority list. When it detects that the 3G interface is not able to contact the internet it will trigger the next WAN interface in the priority list and it will reset or reconnect the WWAN module.
Page 45 IMPORTANT: The URLs in the table must be the domain name, not the complete URL. For example: www.google.com will be accepted. http://www.google.com will not work. Use PING in addition to DNS  Sends a PING and DNS request to the specified URL/IP addresses Checking interval ...
Page 46  Set to Monthly and enter the day of the month and the time of the day. Provisioning Tab The Provisioning tab configures how and when the gateway checks for updates from the USR Universe. By default, the gateway base unit connects to the USR Universe each time the device is powered on, and checks for an updated image.
Page 47: System Tab
Settings Enable Automatic Provisioning  Controls automatic updates from the USR Universe.  Set to Yes to automatically check for updates. This happens: o Each time the unit is powered on. o Depending on the "check-in frequency" parameter on the USR Universe. ...
Page 48 Time Settings Timezone  Sets the timezone used by the unit for the Timed Reset watchdog. NTP server  Defines the domain name of an NTP server. Power Savings Turn off LEDs  This parameter disables (Yes) or enables (No) the LEDs on the base unit front panel. Revision: 1.00 Copyright 2015 U.S.
Page 49 Data Counters Reset all data counters  This resets all data counters. Related Topics Data Counters Remote Access through HTTPS The Remote Access section configures a port on the gateway for remote access. With remote access, you can log into the embedded web interface from a remote PC or laptop. To set up remote login: 1.
Page 50 Dynamic DNS Enabled  Set to Yes to enable Dynamic DNS. Service Provider  Selects the dynamic DNS service provider. Host name  Defines the host name for the DNS service provider account. User name  Defines the user name you have set up with the DNS service provider. Password ...
Page 51 Status  Displays status information.  Click Update to refresh the status. Username and Password Username  Sets a new username for logging on to the embedded web interface. Password  Resets the password. Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 51 | P a g e...
Page 52 Logging Customer support may request logfiles to diagnose a problem. To create a logfile: 1. Click Yes to enable logging. 2. Set additional logging parameters according to Customer Support recommendations. 3. Click Save changes. 4. Reproduce the gateway problem. 5. Download the log file by clicking Download log file. Enable logging ...
Page 53 Config Export Download config  Click to save the device configuration to a file on a laptop. The configuration file can then be uploaded to the Provisioning Server and used for provisioning multiple devices. System Reboot and Factory Reset Two different manual resets are possible on the gateway: system reboot and factory reset. TIP: Automatic resets of the WWAN interface are managed by the connection watchdog...
Page 54 NOTE: This is the same as pressing the hardware reset button on the back of the gateway for one second. Factory Reset To reset the gateway to the factory default settings and overwrite all custom configuration changes: 1. Click Factory Reset to restart the device with the original firmware version from the factory. 2.
Page 55 Plugin Tab The Plugin tab configures the serial port settings and the GPS settings. NOTE: This tab is active only when the Modemulator is in gateway mode. These settings are ignored when the Modemulator is in Modemulator mode. It includes the following sections: ...
Page 56 Serial port settings Baud rate  This parameter selects the serial port baud rate. Data bits  This parameter selects the number of data bits per character. Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 56 | P a g e...
Page 57 Stop bits  This parameter selects the number of stop bits per character. Parity  This parameter selects the type of parity bits per character. Flow control  This parameter selects the type of flow control used by the serial port. TCP settings TCP server is Local/Remote ...
Page 58 Enable  This parameter enables (Yes) or disables (No) GPS reporting and presents the GPS settings menu. GPS report settings No fix report interval  Seconds between reports when no GPS fix is available. Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 58 | P a g e...
Page 59 Fix report interval  Seconds between reports when GPS fix is available but not moving. Report interval  Seconds between reports when GPS fix is available and moving. Moving if moved  Number of meters moved between fix or move reports to define as moving. TCP/UDP settings TCP/UDP selection ...
Page 60 UDP settings Hostname  This parameter defines the hostname of the Remote UDP server. Port  This parameter defines the UDP port number. Configuring the VPN The VPN tab allows adding and configuring IPSec tunnels. By default the gateway has no IPsec tunnels preconfigured.
Page 61 When the tunnel is successfully added a new field in the VPN tab will appear for each tunnel that is added. Tunnels can be removed in the bottom right corner of the field of each tunnel using the “delete tunnel” button.
Page 62 IKE Settings The Internet Key Exchange is a protocol used to set-up the security associations in the IPsec protocol suit.  IKE Version: V1,V2  Negotiation Mode (only for IKE V1): Main & Aggressive  IKE Encryption: 3DES, AES128, AES 256 ...
Page 63: Configuring Expansion Cards
Configuring Expansion Cards If the gateway is installed with an Option expansion card, the device automatically detects and identifies the card and displays the appropriate configuration tab in the menu bar. The additional configuration tabs are:  WLAN Access Point: configures the access point of the WLAN expansion card Click this tab To do these tasks WLAN Access Point...
Page 64 General Enabled  Enables the WLAN access point WLAN Mode  Selects a 2.4Ghz or 5GHz access point. Channel  Selects the WLAN channel on which the access point has to work. Information: The WLAN channel can only be selected when the WLAN client is disabled. In case the WLAN client is active, the access point will use the channel used by the WLAN client! Enable second SSID ...
Page 65 SSID 1 Network name (SSID)  Allows you to change the SSID. Broadcast SSID  If set to Yes, the SSID will be broadcasted. Encryption  Allows you to choose the type of encryption. Password  Sets the password. Revision: 1.00 Copyright 2015 U.S.
Page 66 IP Config IP address  Sets the IP address of the WLAN access point. Netmask  Sets the netmask of the WLAN access point. Enable DHCP server  Enables the DHCP server. DHCP range  Sets the DHCP range for the DHCP server. Revision: 1.00 Copyright 2015 U.S.
Page 67 DNS 1 and DNS 2 When the gateway is in LAN mode the DNS fields will be empty by default. As a result the gateway itself will act as a DNS server. All the connected Ethernet devices will receive an DNS address which is equal to the gateway's IP address (by default 192.168.1.1) When the DNS server inside the gateway can't resolve the DNS request it will forward the request to the DNS server of the WAN connection.
Page 68 General Enabled  Click Yes to enable the WLAN client, and then click Save changes. IP Config IP Mode  Click Dynamic to use IP addresses provided by the DHCP server  Click Static to use a fixed IP address. Enter the IP address, netmask and DNS information. Revision: 1.00 Copyright 2015 U.S.
Page 69 IP Config  Displays the IP, netmask and gateway addresses of the connected WLAN network. Available & Known networks  Lists the WLAN networks within range and displays the signal quality, SSID, status, and encryption method of each.  Click the Refresh icon to refresh the network list. Connecting to a WLAN Network To connect to a WLAN network: 1.
Page 70 1. Click Manual connection. 2. Enter the network SSID, select an encryption type and enter the network password. 3. Click Save. Disconnecting from a WLAN Network 1. Click the Wi-Fi network to disconnect. 2. Click Forget network. Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 70 | P a g e...
Page 71: Hardware Guide
Hardware Guide The Hardware Guide provides the detailed technical information and hardware specifications for the gateway base unit. This guide is designed for:  Third-party developers  Distributors  System integrators  Field engineers Details about installing and configuring the gateway are available in the User Guide section of this document.
Page 72: Ip-65 Requirement
IP-65 requirement Below you can find the parts for the encasing which are needed to fulfill the requirements for IP-65. All these parts can be ordered by TAKACHI:  1x box BACK 203013G or BCPK 203013S,  1x plate BMP 2030P, ...
Page 73: Front And Back Panels
Front and Back Panels The front and back of the gateway case consist of a top panel and a bottom panel secured with Torx T6 screws. The top panels cannot be changed. The bottom panels can be customized based on the requirements of the expansion card.
Page 74: Front Panel
Front Panel 1. WWAN Diversity Antenna Connector - SMA-female antenna port for connection to a diversity antenna or a GPS antenna. 2. Gateway LEDs – The seven Gateway LEDs indicate the operating status of the Gateway base unit. 3. Ethernet Port – 10/100 Mbps RJ-45. 4.
Page 75 7. Modemulator LEDs - These LEDs indicate the Modemulator operating mode and connection status. See table 1 for details. CONNECT MODE Switch Position Connected Green Green ← Connection pending Blinking Green ← Modemulator (Originate or Answer) mode Ready Green ← Busy Green ←...
Page 76: Back Panel
Back Panel 9. External Power Supply Input – This input receives operating power from the external low voltage power supply that is included with the base unit. Connect the included power supply to this connector. 10. Reset Button - Press and hold for less than five seconds to reset the unit to the last working settings. Press and hold for five seconds or more to reset the unit to factory settings.
Page 77: Led Descriptions
LED Descriptions Description WLAN State Indicates the connection status of the WLAN interface Off: not installed Orange: Wlan board = OK, client not connected and AP not enabled Orange blinking: AP disabled and Client connected / data traffic Red: board error/ (Any that causes AP or Client not to work) Green: AP enabled Green flashing:...
Page 78: Main Board Specifications
Main Board Specifications The gateway is designed with one main board and two additional expansion boards. Main Board The main board is identical for each base unit and is designed around a micro-controller which controls a WWAN module and the Ethernet interface. Main Board Block Diagram (PDF) -->...
Page 79: Expansion Card Specifications
 24 MHz clock signal  Master reset signal  High speed USB interface  SDIO interface  GPIO signals Expansion Card Specifications Wi-Fi Card Low Cost Serial Card Industrial Serial Card Basic Ethernet Switch PoE Ethernet Switch Developer Card Telematics Card WLAN Card Specifications CG2101 Specifications:...
Page 80 Note: 5GHz WLAN operation In order to reduce the potential for harmful interference to co-channel mobile satellite systems, the operation in the 5150-5250MHz band (channels 36 to 48) is restricted to indoor usage only. Note: group re-keying The WLAN client of the gateway connected to a WLAN access point configured with WPA and group re-keying disabled is currently not supported.
Page 81 Low Cost Serial Card Specifications Specifications:  Female DB9 connector  One serial port RS-232, 921.6 Kbaud maximum speed Note: The serial card is DCE device! Connect the Gateway with a DTE device (laptop) In order to connect the gateway to a laptop or any other DTE device you should use a regular straight cable.
Page 82 Gateway (DCE) Connect the Gateway with another DCE device (modem, PLC,...) In order to connect the gateway to another DCE device you should use a cross cable. (= null modem cable). Industrial Serial Card Specifications Specifications: RS232  One RS-232 serial port, 921.6 Kbaud maximum speed ...
Page 83 RS485  One 22 KV isolated RS-485 serial port, 921.6 Kbaud maximum speed  Connector: Examples of the connector you should use are: o Phoenix (MC 1,5/5ST-3,81) o Würth (691361300005)  Termination switch: With this switch you can choose to terminate the RS485 network with a 120 Ohm resistor ...
Page 84 Note: By default the TX and RX of the RS485 connection are disabled. So you have to enable them before you can start using the RS485 port. (You can enable this by using the DE and RE signals). For a 2 wire interface (=half duplex) you should of course only enable one direction at the same time.
Page 85 Basic Ethernet Switch Specifications Specifications  RJ-45 receptacle tab on top  4-port 10/100 Base-T  One uSD card connector available  Auto-MDIX Pinout Yellow LED:  Active when operating speed is 100Mbps  Inactive when operating speed is 10 Mbps or when not connected Green LED: ...
Page 86 IMPORTANT: The auto-MDIX feature is always activated on the gateway. This feature automatically detects the required cable connection type (straight or crossed), and configures the connection appropriately, removing the need for crossover cables. In order for auto-MDIX to work correctly, auto-negotiation (auto speed and auto duplex) must be enabled on both sides of the link.
Page 87 Pinout Yellow LED:  PoE indicator Green LED:  Active when valid links is detected  Blinks when activity is detected  Inactive when not connected IMPORTANT: The auto-MDIX feature is always activated on the gateway. This feature automatically detects the required cable connection type (straight or crossed), and configures the connection appropriately, removing the need for crossover cables.
Page 88 Power Supply  Connector: Examples of the connector you should use are: o Phoenix (MC 1,5/2ST-3,81) o Würth (691361300002)  Operating voltage: 50 - 57Vdc, typical 56Vdc  Power consumption: The mainboard of the gateway consumes about 10W, the Ethernet board can consume up to 60W (4x15w or 2 x 30W.
Page 89: Rf Specifications
SAFETY WARNING When using the PoE board at a power level lower or equal to 30W the temperature range in which you can use this board is equal to the temperature range of the gateway itself (- 30°C to +70°C). However when the PoE board operates at a power level between 30W and 60W the temperature range is limited to -30°C to +45°C.
Page 90  CDMA bands: BC0,1 Output Power  Power Class 4 (2W, 33dBm) for GSM, GPRS 850/900 MHz bands  Power Class 1 (1W, 30dBm) for GSM, GPRS 1800/1900 MHz bands  Power Class E2 (0.5W, 27dBm) for Edge 850/900MHz bands ...
Page 91 RF EXPOSURE WARNING To comply with FCC and Industry Canada regulations limiting both maximum RF output and human exposure to RF radiation, maximum antenna gain must not exceed: Cellular (800MHz) band < 4 dBi PCS (1900MHz) band < 3.5 dBi AWS (1700MHz) band <...
Page 92 Maximum VSWR  < 2.5:1 with 50 ohm reference impedance Polarization  RHCP antenna or a vertical polarized antenna Frequency range  Frequency range for GPS: 1575.42MHz ± 1MHz Efficiency  Efficiency: > 50%. WLAN interface The WLAN antenna is labelled WLAN Main on the bottom back panel. Learn about antenna recommendations.
Page 93: Antenna Recommendations
RF EXPOSURE WARNING To comply with CE, FCC and IC regulations limiting both maximum RF output and human exposure to RF radiation, maximum antenna gain must not exceed 3 dBi. Antenna Recommendations A number of good antennas are available on the market for use with the gateway. Below is a list of antennas which can be used as a reference for each functionality.
Page 94: Ethernet Specifications
Option B Taoglas TG.10.0113  Not recommended for the main antenna (marginal low band performance)  Recommended for high band diversity antenna  Acceptable as low band (700-800-850-900MHz) Diversity antenna  Recommended for GPS antenna WLAN Antenna Taoglas GW.59.3153  Recommended for both 2.4 Ghz and 5 Ghz bands Related Topics RF Specifications...
Page 95 Pinout Yellow LED:  Active when operating speed is 100Mbps  Inactive when operating speed is 10 Mbps or when not connected Green LED:  Active when valid links are detected  Blinks when activity is detected  Inactive when not connected IMPORTANT: The auto-MDIX feature is always activated on the gateway.
Page 96 WAN/LAN Switchover Feature The WAN/LAN switchover feature defines the state of the Ethernet port at power-on. By default, this feature is enabled. Learn how to disable WAN/LAN Switchover. Two modes are possible:  WAN mode: the Ethernet interface act as a WAN interface ...
Page 97 WAN/LAN Switchover Flow Diagram Related Topics Ethernet Tab Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 97 | P a g e...
Page 98: Environmental Specifications
Environmental Specifications  Operating temperature: -30°C to 70°C  Storage temperature: -40°C to 85°C  Humidity operational: 5% - 95% non condensing  Operating altitude: up to 2000m Power Requirements Base Unit Power Supply The symbol on the label at the bottom side of the gateway shows the power requirements: ...
Page 99: Internal Power Circuits
Power Connector The power connector is a Micro-Fit connector from Molex (MX-43025-0400).  Power Connector Drawing (PDF) --> http://support.usr.com/support/3510/files/molex_43025- 400_drawing.pdf  Power Connector Datasheet (PDF) --> http://support.usr.com/support/3510/files/molex_43025- 400_datasheet.pdf Pinout Internal Power Circuits The voltage applied by the power adapter to the gateway is converted into different voltage levels by the main board.
Page 100 Dedicated high current power circuit  Provides two different voltage rails which both can deliver high current levels: o V_PWR: Is the voltage level of the power adapter limited to 1.2A. A little voltage drop lower than 1V will be caused by the protection circuit. o 3V4: A 3.4V power rail made by a dedicated power circuit which is used on the main board but also accessible by the expansion boards Low power circuit generated by the micro controller...
Page 101: Sim Card Requirements
Internal Power Circuits Block Diagram SIM Card Requirements The gateway has an integrated (U)SIM interface compatible with the ISO7816 IC card standard. The 3GPP standard defines three operational voltages for the supply voltage of the SIM card: 1.8V, 3V and 5V.
Page 102: Certification And Operator Approvals
Certification and Operator Approvals For detailed info about the obtained regulatory certification and operator approvals, please select your gateway product:  USR3520 3G Americas  USR803520 3G EMEA Safety warnings Please read the following guidelines carefully. Not following these guidelines can cause harm to the gateway, yourself or other persons.
Page 103 Explosive atmosphere Turn off your device in any area with a potentially explosive atmosphere. It is rare, but your device could generate sparks, which could cause an explosion or fire. Areas with a potentially explosive atmosphere are not always clearly marked. They include fueling areas (petrol filling stations), below deck on boats, fuel or chemical transfer or storage facilities and areas where the air contains chemicals or particles, such as grain, dust, or metal powders.
Page 104 To identify this product we refer to the Part, Series, or Model number found on the product. USR3520 3G Americas This device complies with the applicable FCC rule parts. The FCC approval is valid for the USR3520 3G Americas and the following expansion cards: ...
Page 105  Aeris  AT&T  Bell Mobility  Sprint  T-Mobile  Telus  Verizon Wireless Regulatory information This device complies with Part 15 of the FCC rules and with Industry Canada license-exempt RSS standards. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 106  model CG1104, the Ethernet switch;  model CG1106, the Telematics base board;  model CG2101, the WLAN expansion card;  model CG3101, the Telematics I/O expander. The R&TTE declaration of conformity can be downloaded at the bottom of this page. E-mark The USR803520 3G EMEA is complying with the Automotive EMC requirements according to regulation UN ECE-R10 revision 4 and EU Automotive EMC directive 2004/104/EC.
Page 107 radiators) which can interference with other devices. Devices containing a wireless transmitter should make sure their RF behavior is within specification and meets safe limits for people. The most common regulatory approvals are described now. Federal Communications Commission (FCC) When selling/operating you own expansion card in the USA, it shall comply with the rules of the Federal Communications Commission.
Page 108 These FCC tests can be executed in authorized test labs. Industry Canada (IC) When you want to sell/use your expansion card in both Canada and USA, it is advised to do the IC and FCC testing together. Typically the same testing can be performed, resulting in reduced testing costs. Expansion card without wireless transmitter Digital devices without transmitter are typically categorized as "interference causing equipment".
Page 109 For the R&TTE directive, this means evaluating the product according to the applicable standards related to EMC emissions, EMC immunity (ESD, surge,...), radio spectrum, RF exposure and product safety. Some typical standards include:  EN 301489 and/or EN 55022/55024 for EMC emissions and immunity (ESD,…); ...
Page 110: Usr Universe Guide
USR Universe Guide The USR Universe Guide explains how to deploy firmware, configuration, and developer images to multiple devices. This guide is designed for:  Distributors  System integrators  Developers  Field engineers Information about installing and configuring the Gateway is available in the User Guide section of this document.
Page 111 1. Visit the page: http://www.usr.com/activate/3510 and click the ‘Green’ button…Sign up now! 2. Enter the required fields and click Sign up > Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 111 | P a g e...
Page 112: Signing In
3. If everything is accepted by the validation, a confirmation box will appear that an email has been sent and you need to open your email account to validate your email address. 4. Click the email link and your browser will open and direct you to USR Universe. 5.
Page 113: Activating A Gateway Using Usr Universe
Activating a Gateway Using USR Universe  Before being able to activate a device, you need to have already created a group (including correct device type).  You can activate a Gateway two ways: 1. Activate a single device 2. Activate devices in bulk Activation of a single device ...
Page 114 Activation of devices in bulk  It is only possible to use the Bulk Device activation when all the devices being activated are the exact same device type and being added to the same group.  From the ‘Device’ section please click the ‘Activate new device’. ...
Page 115: Groups
Groups The main purpose of a group is that a user can provision (Over-the-Air) the exact same settings/software to a number of devices, while the devices are out in the field.  A Gateway device must always be inside a group, but can ONLY belong to 1 group ...
Page 116  The user can then start to edit the group, adding devices, invite owners and members Adding device(s) to a group  There are 3 possible ways to add a device or devices to a group: 1. Activate a single device 2.
Page 117 Adding devices in bulk  It is only possible to use the Bulk Device activation when all the devices being activated are the exact same device type and being added to the same group.  From the ‘Device’ section please click the ‘Activate new device’. ...
Page 118 Moving a device from another group  Go to 'Devices/Group/Manage devices', then check the device(s) you want to move and click 'Change group'  Then choose the destination group and confirm the changes. Move a device to another group If you want to move a device to another group, the following needs to be in place: ...
Page 119 To change the group name and description: 1. Click Devices in the menu. 2. Select the group you want to edit. 3. In the group overview, select 'Edit group'. 4. Enter your changes and click 'Update' Note: This action can also done per device using the device detail page Revision: 1.00 Copyright 2015 U.S.
Page 120 Setting the Check-in Frequency The check-in frequency is the interval at which a device connects to the USR Universe and checks for updates. To set the check-in frequency: 1. Click Devices in the menu. 2. Select the group you want the change the check-in frequency. 3.
Page 121 IMPORTANT USRobotics recommends caution when setting the check-in frequency to NEVER. If NEVER is selected, the next time the device connects to the USR Universe, the automatic check-in function will be turned off permanently. Even if the check-in frequency is changed later, the device will not connect with the USR Universe and download the new setting.
Page 122 2. In the 'Software section' you will see the current software set for this group. To change the group software settings, click the 'Manage software' button. Note: This action can also be done per device using the device detail page. Edit Group Software To edit the software assigned to a group: Revision: 1.00...
Page 123 1. Go to 'Devices' and choose the desired group Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 123 | P a g e...
Page 124 2. Within the group page, choose 'Manage software'. Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 124 | P a g e...
Page 125: Devices
Then you see all the software that is currently set for this group. For example, to change the application click 'Choose a different application'. Now you can choose any of the applications that are made available for this group. Devices The main function of the USR Universe is to provide an easy-to-use mechanism for updating Gateway devices before and after deployment in the field.
Page 126  Set the check in, or update frequency, which defines when a device checks the USR Universe for available updates  Select specific software for automatic download when the device connects with the USR Universe  Ignore updates if you don't want automatic downloads to occur Manage and Sorting Devices The group device list is an inventory of all Gateway base units in that group for which the user has provisioning access.
Page 127 To see the group device list: 1. Click Devices in the menu. 2. Select a group. 3. Then click on the 'Manage Devices' button. Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 127 | P a g e...
Page 128 4. Then you see an overview over all the devices that belong to this group. Sorting the Device List  When there are too many devices to view on one screen, click the header to sort based on 'Name', 'Serial number' and 'Last Check-in', ascending or descending. Filter by search term ...
Page 129 To set the check-in frequency for a specific device: 1. Click Devices in the menu. 2. Select the group where the device is located. 3. Then click on the 'Manage Devices' button. Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 129 | P a g e...
Page 130 4. Then you see an overview over all the devices that belong to this group. Click on the name of the device you want to change the check-in frequency. You can also change check-in frequency for multiple devices at the same time by clicking the checkboxes and then the 'Change check-in frequency button at the bottom of the page.
Page 131 6. Choose the desired Check-in frequency and click 'Update'. IMPORTANT: USRobotics recommends caution when setting the check-in frequency to NEVER. If NEVER is selected, the next time the device connects to the USR Universe, the automatic check-in function will be turned off permanently. Even if the check-in frequency is changed later, the device will not connect with the USR Universe and download the new setting.
Page 132 To enable automatic update and select the software for download at the next device check-in: 1. Click Devices in the menu. 2. Select the group. 3. Click Manage devices and choose your device 4. Ensure Ignore updates is NOT selected for each software type you want to enable automatic update.
Page 133 To ignore automatic update: 1. Click Devices in the menu. 2. Select the group. 3. Click Manage devices and choose your device. 4. Select Ignore updates for each software type you want to disable automatic update. Select 'Ignore updates and click 'Apply changes'. Note: This action can also done per device using the device detail page.
Page 134 To change the device name and description: 1. Click Devices in the menu. 2. Select the group where the device is located. 3. Then click on the 'Manage Devices' button. Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 134 | P a g e...
Page 135 4. Then you see an overview of all the devices that belong to this group. Click on the name of the device you want to change the name and description. 5. In the Device overview, click the 'Edit device' button. Revision: 1.00 Copyright 2015 U.S.
Page 136 Choose the desired name and description and click 'Update'. Deactivating Devices If you need to disassociate a device from the USR Universe for some reason, for example the device is damaged, or will be provisioned through a different account, you can deactivate the device. NOTE: Deactivation means that you will no longer have access to the device through the USR Universe.
Page 137 To deactivate a device: 1. Click Devices in the menu 2. Select the group where the device(s) you want to deactivate is located 3. Click Manage devices and choose the device(s) you want to deactivate 4. Click the Deactivate button on the bottom of the page In the confirmation dialog box, click Deactivate Note: This action can also be performed using the device detail page Devices with Custom Settings...
Page 138 The following items can differ:  Check-in frequency  Firmware  Radio Firmware  Config  Application If a device has a custom setting it is shown with the text 'Custom' next to the device name in the device overview. Custom If you want to see which settings are custom (or make changes), click on the device name to go to the device detail page.
Page 139: Users
Users  All Gateway devices need to be associated with a group and it is the groups users who can manage and provision software to devices in that specific group.  A group can have users with 2 different roles, with different permissions: 1.
Page 140 Add a new user  It is always possible to add new owners/members to a group. ONLY owners of a group can add new users to a group.  In order to add a new user, the following steps need to be followed: 1.
Page 141 3. When you click ‘Invite’ the person who is invited will then receive an email invite, and will become owner/member of this group when confirmed. Change roles in a group  It is possible to change the role to a person inside a group from a member to an owner and vice versa.
Page 142: Managing Software
Manage Gateway configurations from a locally configured device  Manage Gateway applications for controlling third party expansion cards or software Radio firmware can be changed only on the USR3520. Radio firmware cannot be changed on the USR803520. Revision: 1.00 Copyright 2015 U.S. Robotics Corporation...
Page 143 Managing System Firmware The USR Universe allows you to see a list of all System firmware releases. Note: Releases of Firmware are uploaded by USRobotics. You cannot upload or download versions of the firmware from the USR Universe. The list of System firmware is displayed by clicking Library in the menu. Then click the 'Firmware' button.
Page 144 You will then see an overview of all the available 'Firmware' Managing Radio Firmware Radio firmware is firmware for the radio module in the USR3520 devices. Note: Releases of Radio firmware are uploaded by USRobotics. You cannot upload or download versions of the radio firmware from the USR Universe.
Page 145 Radio firmware is displayed by clicking the 'Library' on the menu: Then click the 'Radio Firmware' button: Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 145 | P a g e...
Page 146 Then you will see an overview of all the available 'Radio Firmware' Managing Applications & Configs Note: The below example is referring to applications. If you want to manage configurations instead, please follow the same steps, but click the 'Configurations' button. Once an SDK application has been built, debugged &...
Page 147 Clicking on ‘View Applications’ will get you to the section where you can upload your application to the USR Universe. Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 147 | P a g e...
Page 148 In order to upload a new application, please click the '+ Add new application' button. For example, assume you created an application called SensorMaster. Here you enter the name of the application, add the application file and you can add an icon, description and what's new. Then click on 'Upload' to create a new application.
Page 149 After the application is uploaded and created, you will see your application in the application overview. But as you can see, this application is not yet made available for any groups. So go ahead and click 'View details'. Select the version(s) you want to become available and to which groups. (In the above example, V1.0 is chosen to become available for the group '2nd Floor') Revision: 1.00 Copyright 2015 U.S.
Page 150 Now this application will be available for the '2nd Floor' group. Select this application for the group in order to take effect. Go to 'Devices' and choose the desired group (i.e. 2nd Floor) 2nd Floor Within the '2nd Floor' group, choose 'Manage software'. Revision: 1.00 Copyright 2015 U.S.
Page 151 Then you will see all the software that is currently set for this group. We now want to change the application for this group. Go ahead and click 'Choose another application' Now you can choose any of the applications that are made available for this group. In this example it is the SensorMaster application.
Page 152: Editing Your Account
(You can also change application per device, following the same procedure as mentioned above for the group settings, but choosing a specific device instead of group level) Editing Your Account Once you have created an account, you can change your user profile, including: ...
Page 153 2. If changing the password, enter the current password. 3. Click Update profile. Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 153 | P a g e...
Page 154: Appendicies
Appendix A: DB9 Pinouts The USR3520/USR803520 has two DB9 serial ports. Terminal Port The USR3520/803520 TERMINAL port is an RS232 DCE presented on a DB9 female connector using a standard pinout. RS232 output signal levels are nominally ±5v. DB9F Pin...
Page 155: Appendix B: Excessive Data Usage Warning
Appendix B: Excessive Data Usage Warning There are two default settings that can cause unintentional billable cellular data usage: LAN to WAN and Auto Provisioning. 1. By default LAN to WAN routing is turned on. Once the gateway is connected to a cellular data network it will route all of the attached computer’s Internet traffic through the cellular data network.
Page 156 Closing Programs If LAN to WAN routing is left enabled during the configuration process, USR strongly recommends closing any programs that might be using the Internet (web browsers, instant messengers, email programs, etc.) before connecting the gateway to a cellular network. Be sure to close any programs that are running in the background;...
Page 157: Troubleshooting
Troubleshooting How does connection priority work in conjunction with connection persistence? What is the priority order between port forwarding rules, DMZ and remote login in the internal routing table? How does the automatic upgrade feature work on the USR Universe? Why does the page display incorrectly? How does connection priority work in conjunction with connection persistence? First of all it is crucial to understand both features run as separate services on the Gateway although...
Page 158 Example: Connection priority is configured in following order: 1. WLAN; 2. Ethernet; 3. 3G interface. The WLAN interface reports it is connected although connection persistence reports it cannot resolve the requested destination address. (e.g. Gateway is connected to a WLAN network with a captive portal active).
Page 159  Reject everything The DMZ has a lower priority than the remote login and port forwarding rules, so activating the DMZ results in the next routing table:  Port 1800 is open for HTTPS  Send all incoming data to the address specified in the DMZ ...
Page 160 Automatic Update Flow Chart Why Does the Page Display Incorrectly? If the USR Universe or Gateway embedded web interface does not display correctly, reports error messages, or does not display at all, make sure that your PC meets the following minimum browser requirements: For the USR universe: ...
Page 161  Chrome (Windows 27.0.1453.110, Mac 26.0.1410.65)  Opera (Windows 12.02, Mac 12.10) Revision: 1.00 Copyright 2015 U.S. Robotics Corporation 161 | P a g e...
Page 162: Licenses
Licenses Most of the source code used in the Gateway is available under free, open source license. The following licenses are used:  GPLv2 - http://support.usr.com/support/3510/licenses/GPLv2.htm  GPLv3 - http://support.usr.com/support/3510/licenses/GPLv3.htm  LGPLv2 - http://support.usr.com/support/3510/licenses/LGPLv2.htm  LGPLv2.1 - http://support.usr.com/support/3510/licenses/LGPLv21.htm  DROPBEAR - http://support.usr.com/support/3510/licenses/dropbear.htm ...

This manual is also suitable for:

Usr803520 Courier usr3510 Courier usr803510

US Robotics USR3520 User Manual

Quick Links

Related Manuals for US Robotics USR3520

Summary of Contents for US Robotics USR3520

This manual is also suitable for:

Table of Contents