Procedure 1 Audio Cd Check; Procedure 2 Drive Cleaning Check; Procedure 3 Software Check; Procedure 4 Diagnostic Test - Compal JHT01 Service Manual

JHT01 Service Manual
This section describes how to determine if the computer's internal DVD-ROM
drive or CD-RW/DVD-ROM drive is functioning properly. Figure 6-10 outlines
the process. Perform the steps below starting with Procedure 1 and continue with
the other procedures as required.
• Procedure 1:
• Procedure 2:
• Procedure 3:
• Procedure 4:
• Procedure 5:
11.1 Procedure 1
First, insert an audio CD into the CD/DVD drive. If it works, the problem is not
with the drive. Go to Procedure 3. If the audio CD does not work, go to Procedure
2. If the CD/DVD LED on the front panel does not light when the disc is played
and the drive gives no response, go straight to Procedure 3.
11.2 Procedure 2
Insert a CD/DVD drive-cleaning disk into the drive clean according to the drive-
cleaning product instructions. If the problem persists, go to Procedure 3.
11.3 Procedure 3
Ensure that the appropriate driver has been installed on the computer for the
CD/DVD drive.
11.4 Procedure 4
The CD-ROM/DVD-ROM test program stored in the Diagnostics Disk will test
the drive's ability to play an audio CD, as well as the functions of the CD control
buttons.
• If any errors occur while executing the diagnostic program, go to Procedure 5.
11.5 Procedure 5
The DVD-ROM drive or the CD-RW/DVD-ROM drive connects to the system
board. The drive may be disconnected, or the drive or system board may be
damaged. Replacement Procedures and perform the following checks:
Check 1
Make sure the drive is firmly connected to the system board.
• If the connection is good and there is still an error, go to Check 2.
6-26
Audio CD test
Drive cleaning check
Software check
Diagnostic test
Connection and replacement check
Audio CD check
Drive cleaning check
Software check
Diagnostic test
Connection check and replacement check