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Appendix
A.4 Service & support
The addresses are found on the following pages:
● In Internet (http://www.siemens.com/automation/partner)
● In Catalog CA 01
● In Catalog ID 10 specifically for industrial communication / industrial identification systems
Technical Support
You can access technical support for all IA/DT projects via the following:
● Phone: + 49 (0) 911 895 7222
● Fax: + 49 (0) 911 895 7223
● E-mail (mailto:support.automation@siemens.com)
● Internet: Online support request form:
Service & support for industrial automation and drive technologies
You can find various services on the Support homepage
(http://www.siemens.com/automation/service&support) of IA/DT on the Internet.
There you will find the following information, for example:
● Our newsletter containing up-to-date information on your products.
● Relevant documentation for your application, which you can access via the search
● A forum for global information exchange by users and specialists.
● Your local contact for IA/DT on site.
● Information about on-site service, repairs, and spare parts. Much more can be found
RFID homepage
For general information about our identification systems, visit RFID homepage
(http://www.siemens.com/ident).
Technical documentation on the Internet
A guide to the technical documentation for the various products and systems is available on
the Internet:
SIMATIC Guide manuals (http://www.siemens.com/simatic-tech-doku-portal)
Online catalog and ordering system
The online catalog and the online ordering system can also be found on the Industry Mall
Homepage (http://www.siemens.de/industrial-controls/mall).
98
request)
function in "Product Support".
under "Our service offer".
(http://www.siemens.com/automation/support-
Operating Instructions, 06/2011, J31069-D0241-U001-A2-7618
SIMATIC RF680M Mobile Reader
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