Troubleshooting - Martin MAC III Profile User Manual

Troubleshooting

Problem
One or more of the fixtures is
completely dead.
Fixtures reset correctly but
respond erratically or not at all
to the controller.
Time out error after fixture reset. Effect requires mechanical adjustment.
Mechanical effect loses
position.
No light and lamp error
message displayed.
Lamp cuts out intermittently.
62
Probable cause(s)
No power to fixture.
Primary fuse blown (located near mains inlet).
Secondary fuse(s) blown (located on PCBs in
base).
Bad data link.
Data link not terminated.
Incorrect addressing of fixtures.
One of the fixtures is defective and disturbs
data transmission on the link.
DMX and RDM ports switched
Mechanical train requires cleaning,
adjustment, or lubrication.
Lamp blown
Lamp not installed
Lamp access door safety switch open
Fixture is too hot.
Table 5: Troubleshooting
MAC III Profile user manual
Remedy
Check that power is switched on and cables are
plugged in.
Isolate fixture from power and replace fuse.
Isolate fixture from power. Check fuses and
replace.
Inspect connections and cables. Correct poor
connections. Repair or replace damaged cables.
Insert DMX termination plug in data output socket
of the last MAC III Profile on the data link.
Check fixture address and protocol settings.
Unplug the XLR in and out connectors and connect
them directly together to bypass one fixture at a
time until normal operation is regained. Have the
fixture serviced by a qualified technician.
Check that data port settings match desired pinout
at XLR connectors
Contact Martin technician for service.
Contact Martin technician for service.
Disconnect fixture and replace lamp.
Disconnect fixture and install lamp.
Verify that lamp access door is fully seated and
locked in place.
Allow fixture to cool.
Clean fixture.
Reduce ambient temperature.