Event log
The MAC III Profile from software version 1.5.0 monitors performance, any errors or warnings,
temperatures, etc. and stores data in an ongoing service event log that can be viewed in the fixture's display
or downloaded to a USB memory device and viewed on a PC.
Power cycle reports are created automatically each time the fixture is powered up. The fixture stores up to
25 power cycle reports in memory. If the memory is full, the oldest report is deleted each time a new report
is generated.
A power cycle report lists three types of data:
1. General data, settings
General Information
Personality Settings
Adjust Settings
Calibration Settings
Fixture Information
Module Information
PCB Information
General data, settings displays fixture information and lists current settings.
Events is only displayed if any warnings, errors or changes in settings occur, and lists these with the
amount of time that has passed since they occurred.
Dynamic content displays technical data for the fixture that is intended to help troubleshooting. It is only
displayed if warnings or errors are listed in the Events section. Dynamic content is updated automatically
with current data — and the old data is saved to the event log — every 15 minutes for up to 10 hours. The
oldest data is then replaced by new data. If an error or warning occurs, data is updated immediately.
Dynamic content can also be updated manually. This can be useful if a fixture does not behave as expected,
for example, but the fixture is not showing an error or a warning. the user can check that the DMX start code
is zero to eliminate poor data transmission as a possible cause of the problem. To renew the dynamic
content in the current power cycle report with the current data:
• select SERVICE
• select Event log trigger by sending DMX value 250-255 on DMX channel 26 (in 16-bit basic mode) or 29
(in 16-bit extended mode), or
• send the RDM command EVENT_LOG_USER_EVENT_TRIGGER.
To delete all previous power cycle reports in the event log from memory, select SERVICE
Clean Event Log in the control panel.
Viewing the event log in the fixture's display panel
To view the event log in the fixture's display panel, select
FIXTURE INFORMATION
control panel.
The EVENT LOG VIEWER displays all the power cycle reports
in memory and supplementary information about any event you
scroll to. Use the jog wheel to scroll through the power cycle
reports. As you scroll and highlight each event, details of the
event are shown at the bottom of the display:
• TIME gives the time after power up that the event occurred.
• DESCRIPTION gives type of event.
• VALUE gives either the value of a new personality setting (e.g.
On/Off) or the long description of an error code (e.g. FOER =
focus error).
Viewing power cycle reports on a PC
To view the current and most recent power cycle reports on a PC:
1. Insert a USB memory device in the fixture's USB port to open the USB device pop-up window.
2. Select Download Event Log and wait for the log file to be saved on the USB device.
3. Remove the USB memory device, and carry out this procedure with other fixtures if required.
2. Events
Errors, warnings, changes in
settings
→
→
EVENT LOG
EVENT LOG TRIGGER in the control panel, or
→
EVENT LOG VIEWER in the
Service and maintenance
3. Dynamic Content
Fan speeds
Temperatures
Other data
→
EVENT LOG
→
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