2.2 System Features
2.2.21 Extension Group
Description
An Extension Group is a group of extensions that share a common mailbox. Extension Groups are
created by the System Administrator. Each group has an Extension Group number. There are 20
group lists available, and each group list can have a maximum of 100 members.
Programming Manual References
2.5.2 Extension Group
2.2.22 Fax Management
Description
Allows the VPS to automatically direct incoming faxes to a specific destination (i.e., fax machine). A
maximum of 2 fax destinations (main and alternate) can be assigned. Outside callers can also reach
a fax machine via Custom Service selection, if programmed.
A mailbox can be assigned as the Fax Manager, allowing this person to receive notification when a
fax is received.
Programming Manual References
"Fax Management" in 2.5.4 Parameters
2.7.6 Fax Call Report
2.2.23 Hold
Description
Provides the caller with the option of temporarily going on hold when the called extension is busy. The
VPS automatically recalls the extension after a specified period of time. When several callers are
holding for the same extension, callers are connected to the extension in the order in which they
originally called.
Programming Manual References
"Call Hold Mode" in 2.4.3 Parameters
26
Feature Manual