What Is A Vps; Introduction To Vps Features; Basic Features - Panasonic KX-TVM50 Feature Manual

1.1 What is a VPS?

1.1 What is a VPS?
1.1.1

Introduction to VPS Features

Description
The VPS handles incoming and outgoing calls. When a call comes in, it answers, forwards to
appropriate extensions, takes and stores messages, and notifies subscribers when messages are
left. Subscribers may send and transfer messages to other subscribers within the VPS. The VPS is
easy to use, providing voice guidance (referred to as "system prompts") to callers, directing them to
press certain buttons to access desired features.
Unlike handwritten messages or those left with answering services, VPS messages are confidential;
they are stored in a mailbox and retrieved only with the subscriber's password. Other advantages of
the VPS are clarity and accuracy, which are commonly lacking with written messages. The messages
come directly from the caller, in the caller's own voice. To further ensure accuracy, the VPS allows the
sender to correct or change messages before saving them. Messages can be erased or transferred
by the recipient.
1.1.2

Basic Features

Description
Greeting Callers
The VPS greets callers with a prerecorded message that includes directions for leaving and editing
messages. The VPS can list single-digit numbers for each available extension or mailbox. Callers who
know the extension of the person they wish to reach may dial the extension number at any time.
Callers with rotary phones are transferred to a preprogrammed destination, which is normally an
operator or the General Delivery Mailbox.
Sending Messages
Callers can review and edit messages before leaving them in a mailbox. Subscribers can send
messages to an individual or to several mailboxes at once. Extension users can also receive
verification when messages they send to other subscribers have been received.
Receiving Messages
Subscribers can receive messages from outside callers and other subscribers. The total amount of
recording time for all messages, as well as the maximum length of each message may be limited by
the subscriber's Class of Service (COS). The VPS can notify subscribers when they have new
messages by sending a beeper (pager) page, an e-mail, and even by calling subscribers' home or
mobile phones. For subscribers who are on premises, the VPS can also light the message waiting
lamp on their extension telephones. Subscribers can choose their preferred notification method.
If the VPS is connected to the PBX using APT/DPT Integration, subscribers can press a
preprogrammed button to record their telephone conversations into their own mailboxes or into other
subscribers' mailboxes.
8 Feature Manual