Operator Service; Pin Call Routing - Panasonic KX-TVM50 Feature Manual

2.2.36 Operator Service

Description
Allows callers to request a live operator by pressing [0] on the telephone keypad. A maximum of 3
operators can be specified to receive calls in the Day, Night, Lunch, and Break Modes.
Programming Manual References
"Operator Service" in 2.4.3 Parameters
Feature Manual References
"Operator's Extensions" in 3.2.4 Customising the Message Manager's Mailbox

2.2.37 PIN Call Routing

Description
Allows the System Administrator to store a maximum of 200 PIN (Personal Identification Number—
max. 20 digits) numbers and assign a destination (extension, mailbox, or Custom Service) to each
PIN for each time mode (day/night/lunch/break). In a Custom Service, callers can be required to enter
a PIN number in order to be directed to a destination.
Conditions
• This feature is available only when "PIN" is set as the value for "Call Transfer Anytime" in Custom
Service Setting.
Programming Manual References
2.4.1 Caller ID/DID/PIN Call Routing
"Call Transfer Anytime" in 2.4.4 Custom Service
2.2 System Features
Feature Manual 33