Book Service And Repair - Volvo XC 90 Owner's Manual

3

Book service and repair

Manage service, repair and booking information
directly from your online car.
The information is handled in the
app, which is opened from the app view in the
centre display.
This service provides, for certain markets, a con-
venient way to book service and workshop visits
directly from your car. Vehicle data is sent to your
dealer, who can prepare the workshop visit. The
dealer will get back to you with a booking sug-
gestion. For certain markets, the system will
remind you of a scheduled appointment time as it
approaches and the navigation system
guide you to the workshop when the time comes.
You also have information on your dealer availa-
ble in the car and can contact your workshop at
any time.
Before the service can be used
Volvo ID
•
Create a Volvo ID, see section "Volvo ID".
•
Register the Volvo ID for your car, see sec-
tion "Volvo ID". If a Volvo ID already exists,
use the same e-mail address that was used
when the Volvo ID was created.
3 Applies to certain markets.
4 Applies to Sensus Navigation*.
Changing contact address
If you would like to change to another e-mail
address, you can contact a Volvo dealer.
Selecting a Volvo dealer
Car status
Select the Volvo dealer you would like to contact
for service and repairs by going to
www.volvocars.com and navigating to My Volvo.
Prerequisite for booking from car
For the car to send and receive booking informa-
tion, it must be connected to the Internet, see
section "Online car".
Using the service
When it is time for service, and in some cases
4
can also
when the car is in need of repair, a message will
appear in the driver display and over the centre
display status bar. The service date is determined
by how much time has passed, hours that the
engine has been running, or distance driven
since the last service.
You can also book a workshop visit directly via
the My Volvo owner's portal. To ensure that your
dealer has the latest information on your car you
can send vehicle data, see section "Sending
Vehicle Data" below.
Book service or repair
Fill in the appointment request when desired or
when a message stating that service or repairs
MAINTENANCE AND SERVICE
are needed is shown in the driver display and
over the centre display status bar.
* Option/accessory, for more information, see Introduction.
}}
475