Book Service And Repair - Volvo XC90 TWIN ENGINE 2019 Owner's Manual

Book service and repair

This service provides a way to send a booking
request for service and workshop visit
directly in the car.
When it is time for service, and in some cases
when the car is in need of repair, a message
will appear in the driver display and at the top
of the centre display. The service date is deter-
mined by how much time has passed, hours
that the engine has been running, or distance
driven since the last service.
Before the service can be used
Create a Volvo ID and register it to the car.
•
Select the Volvo retailer you would like to
•
contact by going to www.volvocars.com
and logging in.
To send and receive booking information,
•
the car must be connected to the Inter-
net 6 .
Book a service
Fill in a booking request when so required or
when a message indicating that the car needs
a service or repair is shown.
3 AdBlue Applies to cars with diesel engines.
Applies to certain markets.
4
5 Applies to certain markets.
6 Data is transferred (data traffic) when using the Internet, and this may involve a cost.
7 This time frame may vary depending on market.
5
1. Open the
view in the centre display.
2. Press Appointments
3. Press Request appointment
4. Make sure that the correct
filled in.
5. Make sure that the desired
filled in.
6. Fill in the field
to the workshop
would like done during the workshop visit
or any other important information to your
workshop.
Car Status app from the app
.
.
Volvo ID is
Workshop
is
Tap to write information
if there is anything you
MAINTENANCE AND SERVICE
7. Press Send appointment request
> You will receive an appointment sug-
gestion via e-mail within a couple of
7
days .
You will also receive the same commu-
nication via e-mail and when you go to
www.volvocars.com and log in.
In certain markets, once you have sent
the appointment request, the message
that the car needs service is extin-
guished in the driver display.
8. Tap on Cancel request to cancel your
request.
The booking enquiry sent from the car
includes car information that facilitates work-
shop planning.
The retailer comes back with a digital booking
proposal. Information about your dealer is also
available in the car so that you can contact
your workshop.
Accept the appointment suggestion
When the car has received an appointment
suggestion, a message will be shown at the
top of the centre display.
.
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