Book Service And Repair - Volvo XC90 TWIN ENGINE Owner's Manual

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Book service and repair

This service provides a convenient way to book
a service and workshop visit directly in the car.
When it is time for service, and in some cases
when the car is in need of repair, a message will
appear in the driver display and at the top of the
centre display. The service date is determined by
how much time has passed, hours that the
engine has been running, or distance driven
since the last service.
Before the service can be used
•
Create a Volvo ID and register the Volvo ID
to the car.
•
Select the Volvo retailer you would like to
contact by going to www.volvocars.com and
logging in.
•
To send and receive booking information, the
car must be connected to the Internet
Book a service
When you decide to book a service from your car,
the information will be sent via you Internet con-
5
nection .
Fill in the appointment request when desired or
when a message stating that service or repairs
are needed is shown in the driver display and at
the top of the centre display.
3 Applies to certain markets.
4 Applies to certain markets.
5 Data is transferred (data traffic) when using the Internet, and this may involve a cost.
This time frame may vary depending on market.
6
1. Open the Car status
in the centre display.
2. Press the Appointments
3. Press the Request appointment
4. Make sure that the correct
in.
5. Make sure that the desired
filled in.
6. Fill in the field Tap to write information to
the workshop
5
.
like done during the workshop visit or any
other important information to your work-
shop.
app from the app view
button.
button.
Volvo ID
is filled
Workshop is
if there is anything you would
MAINTENANCE AND SERVICE
7. Press the Send appointment request
ton.
> You will receive an appointment sugges-
tion to your car within a couple of days
You will also receive the same communi-
cation via e-mail and when you go to
www.volvocars.com and log in.
In certain markets, once you have sent the
appointment request, the message that
the car needs service is extinguished in
the driver display.
8. Press the Cancel request button to cancel
your request.
The booking enquiry sent from the car includes
car information that facilitates workshop planning.
The retailer comes back with a digital booking
proposal. You also have information on your
retailer available in the car and can contact your
workshop at any time.
Accept the appointment suggestion
When the car has received an appointment sug-
gestion, a message will be shown at the top of
the centre display.
1. Tap the message.
but-
6
.
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