1. Manuals
  2. Brands
  3. I/O Manuals
  4. Desktop
  5. TC5000
  6. User manual

I/O TC5000 User Manual

Thin client
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
TC5000
Thin Client User's Guide

Advertisement

Table of Contents
loading

Summary of Contents for I/O TC5000

  • Page 1 TC5000 Thin Client User’s Guide...
  • Page 2 No part of this guide may be reproduced or transmitted in any form or means and for any purpose, without the express written permission of the manufacturer. I-O® is a registered trademark of I-O Corporation. Citrix, WinFrame and ICA are registered trademarks of Citrix Systems, Inc. MetaFrame, Program Neighborhood and SpeedScreen are trademarks of Citrix Systems, Inc.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Introduction............................6 About The I-O Thin Client ..........................6 About this Guide............................6 Related Information............................7 Install the Thin Client ........................8 Step One: Unpack............................8 Step Two: Prepare ............................8 Step Three: Connect accessories and power ....................9 Step Four: Connect to the Server .......................
  • Page 4 Table of Contents I-O 5250 Printing ............................25 Configure the AS/400, iSeries or eServer i5 for TN5250e..............26 Create the I-O 5250 Printer Connection ....................27 Terminal Emulation ............................. 31 RDP................................36 ICA ................................39 Microsoft Viewers ............................42 Internet Explorer............................43 E-Mail Client ..............................
  • Page 5 122-Keyboard............................120 USB Storage ............................121 Troubleshooting ..........................122 Firmware Upgrade Process ........................130 I-O Configuration Utility Upgrade Process ....................133 Uninstalling the I-O Configuration Utility ....................134 Saving / Restoring the Thin Client’s Configuration ................... 135 Saving a Configuration......................... 135 Restoring a Configuration ........................

  • Page 6: Introduction

    Introduction Introduction About The I-O Thin Client The I-O Thin Client is a robust solution available for thin client computing in the IBM, Windows, Citrix and UNIX environments. Equipped with Microsoft's Windows CE.NET operating system, the product provides seamless connectivity to Windows NT 4.0 TSE, Windows 2000, Windows XP, Windows 2003 and Citrix servers using Microsoft’s RDP and Citrix’s ICA protocols.

  • Page 7: Related Information

    Configuration Utility’s Help menu. TN5250e Printer Emulation User’s Guide This document provides detailed information about I-O Corporation’s TN5250e printer emulation. I-O Configuration Utility Help This document is available from the Help menu when the Configuration Utility is running.

  • Page 8: Install The Thin Client

    External Power Supply Mouse 104 or 122-Key keyboard CD containing the I-O Configuration Utility and User’s Guides Getting Started Guide When you open the carton, if you find any discrepancy between the contents of the carton and the above list, contact the dealer or reseller from whom you purchased the product immediately.

  • Page 9: Step Three: Connect Accessories And Power

    Install the Thin Client Step Three: Connect accessories and power The connectors for devices supported by the product are located on the rear panel. Microphone Input Serial Port (COM1) Line Input Speaker Output Network Port USB Ports RCA Video Port S-Video Port Parallel Port (LPT1) Video Port...
  • Page 10 Install the Thin Client Follow the instructions below to connect various Connector Symbol accessories Connect the mouse to the PS/2 Mouse port Connect the keyboard to the PS/2 Keyboard port (Optional) Connect the printer to the parallel port Connect the video cable from the CRT or LCD display unit to the DB-15 video port Connect the network cable to the 10/100 Base-T Ethernet port (Optional) Connect USB devices to the USB 1.1 ports...

  • Page 11: Step Four: Connect To The Server

    Install the Thin Client Step Four: Connect to the Server Connect a 10/100Base-T cable from the network outlet of the thin client to a hub. EFORE CONNECTING ANY CABLE ENSURE THAT EXTERNAL POWER SUPPLY IS DISCONNECTED AND THAT NO POWER IS BEING SUPPLED TO THE THIN CLIENT Workstation Host 1 Host 2...

  • Page 12: Shutting Down The Thin Client

    Install the Thin Client Shutting Down the Thin client There are two methods for shutting down the thin client. The fastest method is to click the Shutdown button on the Terminal Connection Manager screen. Click Yes to confirm the unit is to be shut down. Press and hold the On/Off switch on the front panel for about 20 seconds.

  • Page 13: Setup The Thin Client

    Setup the Thin Client Setup the Thin Client This chapter describes the procedure to setup the software of the thin client. This procedure must be performed by the system administrator. It is assumed the thin client has been installed properly using the instructions in the previous section.

  • Page 14: Step Two: Terminal Name & Network Properties

    Setup the Thin Client Step Two: Terminal Name & Network Properties The above dialog box contains the field where you will enter the name this thin client will identified as to the network. You may either accept the default name (which is based upon the MAC address of the network interface component of the thin client), or enter a name of your choice.

  • Page 15: Name Servers

    Setup the Thin Client Right click on the PCI-VT30651 icon and select Properties. Select the IP Address tab. Select Specify an IP address. Then manually enter the IP Address, the subnet mask and default gateway. If there are DNS or WINS servers in the network, select the Name Servers tab. Otherwise, click the OK button on the title line of this screen, then click the close button (the X in the upper right corner).

  • Page 16: Desktop Area And Refresh Frequency

    Setup the Thin Client Desktop Area and Refresh Frequency By default, the thin client is configured to display at a resolution of 800 x 600 and a refresh frequency of 75Hz. Select the resolution and refresh rate appropriate for your monitor. N GENERAL MONITORS CAN HANDLE A RANGE OF RESOLUTIONS AND REFRESH RATES , LCD...

  • Page 17: Colors

    HUT DOWN THE THIN CLIENT BY HOLDING IN THE OWER UTTON FOR SEVERAL SECONDS UNTIL THE OWER GOES OUT RESS THE OWER I-O S UTTON TO POWER UP THE THIN CLIENT MMEDIATELY AFTER THE PLASH SCREEN CLEARS ’ PRESS THE KEY SEVERAL TIMES...

  • Page 18: Step Four: Additional Settings In The Control Panel

    After these items have been configured, click the Next button for the wizard to continue. 122-Key Keyboard Support If an I-O 122-key 5250 Thin Client Keyboard is attached, select the 122-Key Keyboard icon. When the I-O 122-key 5250 Thin Client Keyboard is attached and this option is enabled, users can switch back and forth between IBM 5250 display sessions and Windows sessions with full keyboard functionality available in both environments.

  • Page 19: Date And Time

    Setup the Thin Client Date and Time The thin client is equipped with a real time clock. Select the date from the calendar. Set the current time in the scroll box. Select the time zone from the drop down box. Check the box for automatic adjustment for daylight savings time. Click Apply and then OK.

  • Page 20: Creating Connections

    Creating Connections Creating Connections Overview of the Terminal Connection Manager The Terminal Connection Manager window is displayed after the setup process, and each time you subsequently power on the thin client. N THE FOLLOWING SITUATIONS ERMINAL ONNECTION ANAGER WILL DISPLAYED WHEN THE THIN CLIENT IS SWITCHED ON F YOU CONFIGURE A CONNECTION FOR AUTOSTART MODE THE THIN CLIENT AUTOMATICALLY STARTS THE PARTICULAR CONNECTION...

  • Page 21: Connections Tab

    The following table describes what each abbreviation represents: Description Connection Type Dialup Dial-up connection to a remote server. LAN connection to a server that supports Citrix’s ICA protocol. I-O 5250 Printer connection Word Microsoft word processing viewer E-mail Microsoft e-mail client Image...

  • Page 22: Configure Tab

    Creating Connections Configure Tab The Configure tab contains four buttons and a list (initially empty) of defined connections. Add… creates a connection entry using the New Connection wizard. Edit… edits defined connections. Delete defined connections. Startup… designates a particular connection to be the default connection, or to automatically start when the thin client is switched on.

  • Page 23: Specifying Autostart / Default Connection

    Creating Connections 4. Click OK. 5. Certain connections will start a configuration wizard. Follow the wizard prompts. Refer to the appropriate sections in this manual for more information on configuring the different type of connections. TIP: F TN5250 OR MORE DETAILED CONFIGURATION INFORMATION ADDITIONAL GUIDES FOR THE RINTING ERMINAL...

  • Page 24: Deleting A Connection

    Creating Connections ONNECTIONS CANNOT BE EDITED WHILE THEY ARE ACTIVE 3. Click the Edit… button. A wizard, similar to the Connection wizard that has been described earlier in the guide is displayed. For some connections, there are no configuration values that can be edited. Deleting a Connection 1.

  • Page 25: I-O 5250 Printing

    Creating Connections I-O 5250 Printing I-O 5250 Printing for Thin Client is a simple to use IBM AS/400, iSeries or eServer i5 host printing emulation. Connection to the IBM host is accomplished over the Ethernet link using TN5250e (a TCP/IP printing protocol created for use with IBM AS/400, iSeries or eServer i5 hosts).

  • Page 26: Configure The As/400, Iseries Or Eserver I5 For Tn5250E

    I-O LAN Printer Server products. The host AS/400 sees a TN5250e printer as a 3812 page printer, yet I-O’s LAN Print Servers allow you to attach either laser or dot matrix printers.

  • Page 27: Create The I-O 5250 Printer Connection

    1. Click the Configure tab in the Terminal Connection Manager then click the Add button to display the New Connection dialog box. 2. Click Add…. The New Connection dialog-box is displayed. 3. Select I-O 5250 Printer from the drop-down list and click OK. The I-O 5250 Printer Connection configuration screen is displayed. 5250...
  • Page 28 THE LOCATION OF PRINTED OUTPUT T IS RECOMMENDED THAT YOU ENTER A PRINTER NAME IBM Host IP Address: Enter the TCP/IP address of the IBM host the I-O 5250 Printer session will be connected to. Printer Driver: From the drop down box, select the print driver supported by the printer attached to the thin client.
  • Page 29 Creating Connections ASCII: Enter the hexadecimal ASCII value for the character you actually want printed. (Similar to actual screen) : I-O IBM’ 500 ( USES ULTINATIONAL WITH MODIFICATIONS FOR THE SELECTED EBCDIC ASCII C LANGUAGE FOR THE TABLE AND THEN CONVERTS TO...
  • Page 30 Creating Connections Connection Manager screen). Then click the Connections tab on the Terminal Connection Manager screen. Thin Client User’s Guide...

  • Page 31: Terminal Emulation

    Creating Connections Terminal Emulation This section describes the basic procedure for creating an IBM 5250 terminal display emulation connection that will use TCP/IP and the network port of the thin client. :: F OR INSTRUCTIONS ON CREATING OTHER TYPES OF TERMINAL EMULATION CONNECTIONS SUCH IBM 3270, DEC VT, U Terminal Emulation User’s Guide.
  • Page 32 If using a standard 104/105 Windows keyboard, check this box if desired. Right Ctrl acts as Enter : If using the I-O 122-key 5250 Thin Client Keyboard, check this box. If using a standard 104/105 Windows keyboard, check this box if desired.
  • Page 33 Creating Connections 5250 EMULATION NO CHANGES ARE REQUIRED TO THE SETTINGS IN THIS DIALOG BOX OWEVER IF THE HOST SESSION NAME IS TO BE ASSIGNED OR THE TART FEATURE IS TO BE 5250 O USED THEN SETTINGS IN THE PTIONS AREA ARE REQUIRED Host Port Number: Provide the Telnet port number.
  • Page 34 Creating Connections 5250 F THE HOST IS TO ASSIGN ITS OWN SESSION NAMES AND THE NORMAL LOGIN IS DESIRED NO ENTRIES ARE REQUIRED IN THIS DIALOG BOX HE HOST WILL AUTOMATICALLY ASSIGN A NAME IN QPADEV???? THE FORMAT OF 5250 O TCP/IP HIS DIALOG BOX IS ONLY DISPLAYED BY CLICKING THE PTIONS BUTTON IN THE...
  • Page 35 Creating Connections 5250 EMULATION ONLY THE OVERRIDES OPTIONS MAY BE USEFUL EFER TO THE ’ ERMINAL MULATION UIDE FOR INSTRUCTIONS ON THE USE OF THESE OPTIONAL CONFIGURATION SELECTIONS Thin Client User’s Guide...

  • Page 36: Rdp

    Creating Connections Remote Desktop Protocol (RDP) allows a "thin client" to communicate with a terminal server across a Local Area Network (LAN) or Wide Area Network (WAN) by means of a dial-up, Integrated Services Digital Network (ISDN), Digital Subscriber, Line (DSL), or Virtual Private Network (VPN) connection. RDP is designed to provide remote display and input capabilities over network connections for Windows-based applications running on a server.
  • Page 37 Creating Connections If you are connecting across a slow network (for instance, a WAN), enable the Low Speed Connection check-box. This setting causes data to be compressed before transmission, thus optimizing the bandwidth usage. Note that while data compression reduces the transmission time, it consumes more processor resources.
  • Page 38 Creating Connections 6. The above dialog-box marks the end of the WTS Connection Wizard. Click Finish to complete the process. The name of the connection you created will be added to the list of connections displayed in the Connections tab of the Terminal Connection Manager window. Thin Client User’s Guide...

  • Page 39: Ica

    Creating Connections The Citrix Independent Computing Architecture (ICA) is a general-purpose distributed presentation services architecture. ICA is network protocol used by Windows based servers running Citrix MetaFrame XP Presentation Sever, Metaframe, or WinFrame. The ICA technology shifts the application processing from client to server. It is a core technology of Citrix MetaFrame server-based computing software.
  • Page 40 Creating Connections EPENDING UPON THE ITRIX SERVER ENVIRONMENT IT MAY BE NECESSARY TO CHANGE THE DEFAULT SETTINGS PRIOR TO CREATING AN CONNECTION EFER TO THE DITING THE LOBAL AND EFAULT ETTINGS SECTION OF THE LIENT FOR INDOWS INDOWS ASED ’ ICA C ERMINALS DMINISTRATOR...
  • Page 41 Creating Connections 5. Click Add and enter the IP Address/DNS anme and the port number of the computer running MetaFrame Presentation Server on the remote network. 6. Click OK. The Select a Title for the ICA Connection dialog box appears. 7.

  • Page 42: Microsoft Viewers

    Creating Connections Microsoft Viewers The thin client contains five viewers for files created in the following formats: Word Excel PowerPoint Image Acrobat PDF When using the Internet Explorer browser or viewing an e-mail attachment, viewers are automatically loaded. Before documents located on a USB storage device or a shared network drive (through Windows terminal services or Citrix) can be viewed, a viewer connection must be created.

  • Page 43: Internet Explorer

    Creating Connections Internet Explorer The thin client includes Microsoft’s Internet Explorer V6 for CE. This smaller version of Internet Explorer is equivalent functionally to Internet Explorer V6. However, because the limited program storage area size, the CE version does not include on Help, has limited area for cookies and favorites storage. Also, because a thin client application cannot be updated in the same fashion as a standard Windows PC application can, add on features like plug ins are not available.

  • Page 44: E-Mail Client

    Creating Connections E-Mail Client The thin client includes an e-mail client that will allow you to send and receive e-mails through either a POP3 or IMAP4 e-mail server. The e-mail client will create its own folder hierarchy with four default folders: Inbox, Outbox, Deleted (local), and Sent.
  • Page 45 Creating Connections 5. On the Options screen, click the Add button. 6. On the Service Name screen, select the type of e-mail server that you will be connecting to. 7. Also on the Service Name screen, enter a name you would like this service to appear as in the list of Installed services listing on the Options screen.
  • Page 46 Creating Connections Save password: Check this box to have the password saved when the e-mail connection is closed. This will eliminate the need to reenter the password each time you connect to the e-mail server. Domain: This field is not required for most ISP based e-mail servers. Enter the Windows NT domain name.
  • Page 47 Creating Connections Only sychronize folder hierarch under Inbox: (IMAP4 only) This option will speed download time by downloading only the folder list every time you connect. Get meeting requests: (POP3 only) Select this option to download and store copies of meeting requests when receiving full copies of messages.
  • Page 48 Creating Connections Return to message list: Selecting this option will cause the message list to be redisplay after moving or delete a message. Show next message: Selecting this option will cause the next message in the list to displayed when the current message is deleted. Show previous message: Selecting this option will cause the previous message to be displayed.
  • Page 49 Creating Connections TORING ATTACHMENTS IN THE INTERNAL OF THE THIN CLIENT WILL USE UP VALUABLE USED FOR THE SYSTEM OPERATION T IS SUGGESTED THAT IF ATTACHMENTS ARE TO BE KEPT THAT AN STORAGE DEVICE BE USED STORAGE DEVICE IS ACTIVATED IN THE ONTROL ANEL Click OK after all configuration options have been selected.

  • Page 50: Using Connections

    ONNECTION ENTRY IN LIEU OF STEPS ABOVE 4. The following I-O 5250 Printer Control Panel will appear. From this control panel you can test the printer connection, cancel host jobs that are currently printing, and change the way in which host print jobs are handled, and end the printer session.

  • Page 51: Test The Printer Attached To The Thin Client

    It may be necessary or the user may desire to change the configuration of one or all print jobs. This can be done in two ways: 1) use the Control Panel options, or 2) using I-O’s Host Download Commands. These are described in detail in the Customizing the I-O 5250 Printer Session chapter in the TN5250e Printer Emulation User’s Guide.

  • Page 52: Eject A Page From The Printer

    These options can be changed at any time and as many times as desired during a 5250 printer session. When you end the I-O 5250 Printer session, a message screen will ask if you want to save the changes. When you restart the printer connection, the previously saved options will be active.

  • Page 53: Terminal Emulation

    Using Connections Terminal Emulation To use a terminal emulation session: 1. On the Connections tab in the Connections Manager, double-click a terminal emulation connection name (has TEC in the Type column), or click a connection name and then click Connect. 2.

  • Page 54: Rdp Connection To Windows Terminal Servers

    Using Connections RDP Connection to Windows Terminal Servers To use a RDP connection to a Windows terminal server: 1. On the Connections tab in the Connections Manager, double-click a RDP connection name (has RDP in the Type column), or click a connection name and then click Connect. 2.

  • Page 55: Ica Connection To Citrix Servers

    Using Connections ICA Connection to Citrix Servers To use an ICA connection to a Citrix server: 1. On the Connections tab in the Connections Manager, double-click an ICA connection name (has ICA in the Type column), or click a connection name and then click Connect. 2.

  • Page 56: Microsoft Viewers

    Using Connections Microsoft Viewers Viewers for documents created by Microsoft’s Word, Excel, PowerPoint as well as standard image files, and PDF files can be viewed on the thin client. If the document is accessed through the thin client’s Internet Explorer browser or e-mail client, the appropriate viewer will open.

  • Page 57: Printing From A Viewer

    Using Connections Printing from a Viewer Viewer documents can be printed to a locally attached PCL laser printer. 1. Click File | Print, and the following screen appears. Printer: Microsoft only supplies a driver for HP LaserJet or PCL compatible printers. Port: From the drop down list, select the port that the printer is attached.

  • Page 58: Limitations Of The Microsoft Viewers

    Using Connections Limitations of the Microsoft Viewers The file viewers provide users with a way to read common Microsoft® Office® file types as well as PDF files. The Microsoft file viewers in Windows CE .NET do not provide all of the features that are available in their corresponding Windows desktop applications.

  • Page 59: Tc5000 Printing Overview

    The thin client has several methods for printing. The following is a brief overview of the various methods: I-O TN5250e Printing – receives print jobs from the IBM host directly to a printer attached to the thin client. The printer is setup when the I-O 5250 Printing connection is added on the Connection Manager.

  • Page 60: Windows Media Player

    Using Connections Windows Media Player The Windows Media Player V9acts as a universal player for rendering most standard multimedia formats. This includes stored and live content in network audio and video formats. Multimedia file formats and codecs supported by this version of the Windows Media Player control include the following: Audio streaming formats Moving Picture Experts Group standard 1, Layer 1,2, 3 (.mpa, .mp2, .mp3)
  • Page 61 Using Connections Windows Media Video supports the following output formats on the primary GDI surface: PAL1, PAL2, PAL4, PAL8, xRGB1555, RGB565, RGB24, BGR24, and xRGB8888 (ARGB8888). Windows Media Video supports the following YUV formats for overlay surfaces: YUYV, YUV422 (YUY2), and YV12 (Planar YUV). Thin Client User’s Guide...

  • Page 62: E-Mail

    Using Connections E-mail Microsoft’s E-mail client provides you with the ability to send and receive e-mail via POP3 or IMAP4 servers, view and print attachments, save attachments either locally within the thin client in RAM or on an external USB storage device. To use the E-mail client, the client must first be added as a connection.
  • Page 63 Using Connections 4. Click the Add button. The Service Name screen will appear. Service Type: Select either POP3 or IMAP4 depending upon your e-mail server type. Service Name: Enter a unique name for this mail server. Click OK to continue. 5.
  • Page 64 Using Connections Click Next> to continue. 6. On the General Preferences screen, complete the following. Then click Next> to continue. Disconnect service…: Check this option to automatically disconnect from the server upon completion of all pending actions. This option most effectively utilizes connection time and bandwidth.
  • Page 65 Using Connections Get message headers only: Select this option to save storage space and time. Only the message header will be downloaded. The full message may be later by selecting the message, then Services | Get Full Copy. Include ??? lines: Select the number of message headers to download. Get full copy of messages: Select this option to download the complete message.
  • Page 66 Using Connections 3. Click Yes to remove the service. Edit a Service Changes may be made to an e-mail service. 1. From the E-mail screen click Services | Options, and the Options screen will be displayed. 2. Click the Properties… button. The same screens are presented that are used in adding a service (refer to Configuring the E-mail Client).
  • Page 67 Using Connections Thin Client User’s Guide...

  • Page 68: E-Mail Overview

    Using Connections E-Mail Overview Each time that the e-mail client is started, the default Message List screen will be presented. From this screen, you create and send messages, received and read messages, store messages in folders and delete unwanted messages. File Menu The following operations are available from the File Menu: Open: The highlighted message will be opened.
  • Page 69 Using Connections New Message: Opens the Compose Message screen. Reply to Sender: Opens the Compose Message screen and attaches the current message if the option is set on the Services | Options | Compose tab. The message is automatically addressed to the sender.
  • Page 70 Using Connections Synchronize Folders: Causes the contents of thin client’s folders and the e-mail server’s folders to be compared and updated. New mail message are downloaded and messages in the thin client’s Outbox are sent when connection is made. For IMAP4 servers, this function synchronizes the incoming and outgoing mail folders between the thin client and the e-mail server.
  • Page 71 Using Connections Read Tab Return to message list: Causes the Message List to be presented when finished with the current message. Show next message: Causes the next message to be presented when finished with the current message. Show previous message: Causes the previous message to be presented when finished with the current message.

  • Page 72: Tool Bar

    Using Connections Internal RAM: Mail messages and attachments are stored in the thin client’s internal flash (Disk on Module). There is a limited amount of storage available – it should be managed carefully as using too much of it will limit the number of connections that can be opened. External Storage Card: This option allows the use of a plug in USB storage device.

  • Page 73: Receiving Messages

    Using Connections Receiving Messages Messages are received by identifying the e-mail service and initiating a download of messages. The full message, meeting request and attachments will be downloaded based upon the setup options selected while configuring the e-mail client. Selecting the Service Prior to downloading e-mail messages, the mail service must be selected.
  • Page 74 Using Connections Click the Send/Receive icon on the tool bar. Click the Connect icon on the tool bar. Click Services | Connect menu item. Click Services | Send/Receive Mail menu item. The messages on the thin client and mail server are synchronized. New messages are downloaded to the Inbox folder, messages in the Outbox folder are sent, and messages that have been deleted on the server are removed from the thin client’s Inbox.

  • Page 75: Reading Messages

    Using Connections Reading Messages To read a message: 1. Double-click a message in the Message List to open it. 2. The message will open. On this screen, you will find four areas: The menu/tool bar, the header, the body of the message, and the attachments listing. At this point, you can reply to the sender, reply to all senders, forward the message, view and save attachments, and delete the message.
  • Page 76 Using Connections Menu and Tool Bar Descriptions File Menu Open Attachments: Select to open the attachments to the message. Save Attachment: Presents a dialog box allowing you to choose where to store the attachment. Show Attachments: Toggles on and off the display of attachments in the lower portion of the message screen.
  • Page 77 Using Connections Compose Menu Add Sender to Address Book: Provides access to the address book. Show Full Header: Expands the header to show all message header information. The down and up arrow icon on the right side of the header block can also be used to expand and collapse the header.
  • Page 78 Using Connections Show full header (located in the Header block) Collapse the header (located in the Header block) View and/or Save an Attachment Attachments that have been downloaded when the message is downloaded from the e-mail server will appear in the Attachments List block at the bottom of the message. If attachments are not shown, click the File |Attachments | Show Attachments option.
  • Page 79 Using Connections TTACHMENTS CAN LATER BE RENAMED OR DELETED FROM THE S SCREEN BY RIGHT CLICKING ON THE ATTACHMENT HIS FUNCTION IS ALSO AVAILABLE FROM THE PEN DIALOG BOX IN THE VIEWER AUTION AVING ATTACHMENTS TO THE THIN CLIENTS LOCAL STORAGE WILL CONSUME VALUABLE RAM.
  • Page 80 Using Connections To add a new entry, select New. Enter the name you want to type in the To and CC fields of messages in the Name field. To delete an entry, select it, and then select Delete. To edit an entry, select it, and then select Edit. Print a Message You may send a message to the locally attached printer.

  • Page 81: Composing And Editing Messages

    Using Connections Composing and Editing Messages Create a Message: 1. In the Message List view, select. Compose | New Message or click the New Message icon. CONS ON THE TOOL BAR ARE AVAILABLE TO PERFORM MANY OF THE MENU OPTIONS 2.
  • Page 82 Using Connections Menu and Tool Bar Icon Descriptions File Menu Send: Sends the current message. If you are working offline, the message is placed in the Outbox and will be sent when a connection to the e-mail server is established. Save: Saves the current message in the Inbox.
  • Page 83 Using Connections Compose Menu Check Names: When entering an e-mail address, this option will cause the address book to be check for a matching entry. If more than one entry exists, the address book will be presented allowing you to select which is the desired address. Address Book: Causes the address book to be presented.

  • Page 84: Organizing Messages

    Using Connections Organizing Messages Move or Copy a Message 1. On the Message List view, select the message. 2. Select File | Move To or File | Copy To. 3. Select the destination folder. If you are working offline, the message will be moved or copied from the e-mail server the next time you connect.
  • Page 85 Using Connections Deleting Attachments Attachments can be deleted using the file viewer Open File dialog box, or the e-mail Save As dialog box. In both cases, the same dialog box is opened. 1. After navigating to the directory where the attachment or file is stored, right click on the desired file. 2.

  • Page 86: Advanced Configuration

    PC. 1. On the PC, start the I-O Configuration Utility. The local subnet will be scanned and will display a listing of I-O Corporation devices. For remote sub-nets, set the scan options on the View | Scan Options screen to display the devices.

  • Page 87: Save A Configuration

    1. On the PC, start the I-O Configuration Utility. The local subnet will be scanned and will display a listing of I-O Corporation devices. For remote sub-nets, set the scan options on the View | Scan Options screen to display the devices.

  • Page 88: Send A Configuration To A Thin Client

    3. The thin client’s configuration will be retrieved. In the field, enter the name for this configuration file. If the file is to be saved in a different direction than where the I-O Configuration Utility is store, click Browse to change directories. Click OK to save the file.
  • Page 89 Advanced Configuration 3. On the Put Thin Client Configuration screen, enter the name of the previously saved configuration file, or click the Browse button to find a file stored in a different directory. Click OK to send the file to the thin client. 4.
  • Page 90 Advanced Configuration : DO NOT AUTION POWER DOWN THE THIN CLIENT WHILE THE CONFIGURATION FILE IS BEING SENT TO THE THIN CLIENT F THE THIN CLIENT IS POWERED DOWN DURING THIS PROCESS THE FLASH MAY BECOME CORRUPTED AND REQUIRED RETURNING THE THIN CLIENT FOR REPAIR 5.

  • Page 91: General Tab

    You may either retain this name or enter another unique name the thin client will appear as on the I-O Configuration Utility. This name will also be used to identify this thin client to other computers when connected in a Microsoft or Citrix network environment. The name cannot begin with a numeric value, nor can it contain the following characters: \:”;/~’@#$%^{}<>*+=|?,.

  • Page 92: Display Tab

    Advanced Configuration Display Tab This tab offers options on selecting the proper resolutions for the monitor attached to the thin client, color pallets and the screen saver. Desktop Area and Refresh Frequency By default, the thin client is configured to display at a resolution of 800 x 600 and a refresh frequency of 75Hz.

  • Page 93: Colors

    HUT DOWN THE THIN CLIENT BY HOLDING IN THE OWER UTTON FOR SEVERAL SECONDS UNTIL THE OWER GOES OUT RESS THE OWER I-O S UTTON TO POWER UP THE THIN CLIENT MMEDIATELY AFTER THE PLASH SCREEN CLEARS ’ PRESS THE KEY SEVERAL TIMES...

  • Page 94: Control Panel

    Advanced Configuration Control Panel The Control Panel offers options to customize many of the functional aspects of the thin client. After making the various settings, click OK to or the X in the upper right corner to exit the Terminal Properties screens and return to the Connection Manager.

  • Page 95: Connection Tab

    Advanced Configuration Connection Tab Enter values on this screen to customize the connection. LAN, F THE NTERNET CONNECTION IS BEING MADE THROUGH THE THERNET NO CHANGES ARE REQUIRED ON THIS PAGE Security Tab Select the various security levels and cookies options desired for the IE connection. Advanced Tab Select the display, sound, scripting and links options as desired.

  • Page 96: Rdp Printers

    Advanced Configuration RDP Printers The RDP Printer option provides access the local printer configuration tool. 2000 HE PRINTERS WITH THIS TOOL ARE USED ONLY BY CONNECTIONS TO INDOWS OR LATER . RDP ICA, I SERVERS WITH ERMINAL ERVICES ACTIVE PRINTERS ARE NOT USED BY NTERNET XPLORER OR ANY OF THE VIEWERS...

  • Page 97: Keyboard

    Advanced Configuration Keyboard The options on this screen are used to enable and customize how character repeat will function. Thin Client User’s Guide...

  • Page 98: System

    This screen can also be used to change the device name. This name will be displayed on the List of Devices in the I-O Configuration Utility as well as to other computers in a Microsoft network. Thin Client User’s Guide...
  • Page 99 Advanced Configuration Copyrights This screen displays the copyrights for various modules used in the thin client. Thin Client User’s Guide...

  • Page 100: Mouse

    Advanced Configuration Mouse Use these options to set the double-click rate of the mouse buttons and to test that rate. Thin Client User’s Guide...

  • Page 101: Volume And Sounds

    Advanced Configuration Volume and Sounds These two screens are used to enable sounds for various application actions, set the default volumn, and customize sounds and schemes to the user’s desire. Thin Client User’s Guide...

  • Page 102: Certificates

    Advanced Configuration Certificates This screen shows the various certificates that are available on the thin client. These are organized by different types that are selected in the left drop down box. Thin Client User’s Guide...

  • Page 103: Regional Settings

    Advanced Configuration Regional Settings Thin Client User’s Guide...
  • Page 104 Advanced Configuration Use these screens to customize the languages, number formatting, currency formatting, time formats and date formats that are used by the various applications that are both available locally as well as when connected to a Microsoft terminal server or Citrix server. Thin Client User’s Guide...

  • Page 105: Network And Dialup Connections

    Advanced Configuration Network and Dialup Connections The default connection for the thin client is through an Ethernet connection. If other types of connections are desired, they can be added using this icon. To add a new connection, double click the Make New Connection icon. The following screen will be presented.
  • Page 106 Advanced Configuration Dial-UP Connection Use the following screens to create a modem connection and set the various configuration values for the modem’s use. Thin Client User’s Guide...
  • Page 107 Advanced Configuration Thin Client User’s Guide...
  • Page 108 Advanced Configuration Thin Client User’s Guide...
  • Page 109 Advanced Configuration Direct Connection Use these screens to setup and configure a direct connection (no modem is used) to be used by the thin client for connection to the server. Thin Client User’s Guide...
  • Page 110 Advanced Configuration Thin Client User’s Guide...
  • Page 111 Advanced Configuration Virtual Private Network (PPTP) Use these screens to establish a VPN connection for the thin client. Thin Client User’s Guide...
  • Page 112 Advanced Configuration Thin Client User’s Guide...
  • Page 113 Advanced Configuration Virtual Private Network (L2TP) Use the screens in this section to create a L2TP type of VPN connection. Thin Client User’s Guide...
  • Page 114 Advanced Configuration Thin Client User’s Guide...
  • Page 115 Advanced Configuration PPP over Ethernet (PPPoE) Use these screens to setup a PPP over Ethernet connection for the thin client. Thin Client User’s Guide...
  • Page 116 Advanced Configuration Thin Client User’s Guide...

  • Page 117: Lpr/Lpd

    Advanced Configuration LPR/LPD LPD (Line Printer Daemon) printing allows a printer connected to the thin client to be used through any server that can print using the LPR/LPD protocol (UNIX, Linux, Windows, mainframes, etc.). This TCP/IP printing protocol is widely used because of it’s simplicity of configuration and use. Enable LPR/LPD Printing: Check this box to enable LPD printing.

  • Page 118: Snmp Setup

    Advanced Configuration SNMP Setup SNMP is a network inventory and management protocol used in large enterprise networks to determine what devices are connected into their network. Enter on this screen the device name, location and contact information that will be provided to SNMP applications. Thin Client User’s Guide...

  • Page 119: Ica Global Settings

    LIENT FOR INDOWS INDOWS ASED ERMINALS DMINISTRATOR UIDE LOCATED ON THE TILITY FOR DETAILS ON SELECTING THE GLOBAL CONFIGURATION I-O C OPTIONS HIS MANUAL IS ALSO AVAILABLE FROM THE ELP MENU OF THE ONFIGURATION TILITY EFER TO YOUR ITRIX ERTIFIED ETWORK...

  • Page 120: 122-Keyboard

    Advanced Configuration 122-Keyboard If an I-O 122-Key 5250 Style Thin Client Keyboard is being used with the thin client, use this screen to enable the 122 keyboard layout for display terminal emulation connections. Selecting this option will create keyboard macros in each terminal emulation session. Removing the selection will delete the keyboard macros.

  • Page 121: Usb Storage

    Advanced Configuration USB Storage USB storage devices such as pen drives, thum drives, are used to store e-mail attachments. If a large amount of e-mail attachments are to be stored, it is recommended that this storage option be used. (There is a limited amount of kFlash that is available which should be reseved for storage of cookies, settings, etc.) By default, USB storage is enabled.

  • Page 122: Troubleshooting

    Microsoft Certified System Engineer or Citrix Certified Administrator or I-O Corporation, 1490 North 2200 West, Suite 100, Salt Lake City, UT 84116 at 801-973-6767, visit our web site www.iocorp.com...
  • Page 123 Ensure that the printer is configured properly in the application's print manager and that it has not been paused. If you were to switch to a different window while the I-O The I-O Configuration Utility Configuration Utility is doing an upgrade and return to the...
  • Page 124 Troubleshooting not updated the screens properly but will when the I-O Configuration Utility completes the download. AUTION F THIS OCCURS DURING A FIRMWARE , DO NOT UPGRADE END THE TASK LLOW THE TASK TO – CONTINUE TO RUN IT IS WORKING IN THE BACKGROUND...
  • Page 125 Troubleshooting The Help key was pressed. Either no error code was 0000 displayed, or the error was issued by a program that does not support the Help key. Press RESET and continue entering information, or refer to previous error and perform action required. The host or remote workstation control unit is slower than 0001 the keystrokes entered.
  • Page 126 Troubleshooting Non-numeric data was attempted to be entered into a 0009 numeric only field. Valid characters are 0-9, a blank, a comma, a period, and a hyphen. Press RESET and use valid characters. Data was entered into a field that will only accept signed 0010 numeric data.
  • Page 127 Troubleshooting Field -, Field +, or the Field Exit key have been pressed, 0017 but the requirements for this field have not been net. You must fill this field completely or exit the first position of the field. Press RESET and enter data to the end of field or move the cursor to the start of the field and use one of the field keys to blank out the field.
  • Page 128 Troubleshooting A key was pressed not used by the display module 0027 Press RESET and continue using valid keys. Second key pressed during the diacritic mark key function 0029 was not a valid combination. Press RESET and enter a valid combination. The “Data Set Ready”...
  • Page 129 Troubleshooting The key pressed is not valid in the current area of the 0072 screen. Recovery must be made at the remote control unit. On-line verification test not supported by the host program 0097 were trying to run. Press RESET and continue to use display module with out performing the verification tests An error occurred before, after, or during the sign-on.

  • Page 130: Firmware Upgrade Process

    4. On the PC, extract the firmware file from the zip file, and move the firmware file to the directory where the I-O Configuration Utility was installed. (After the upgrade is complete, delete the zip file.) 5. On the thin client, sign off all connections.
  • Page 131 Troubleshooting O NOT CHECK THE LOCK BOX 10. A message will appear on the screen indicating that the download process is progressing. Be patient, this process takes several minutes. ’ T BE CONCERNED IF THE UPDATE STATUS INDICATOR STAYS AT SECONDS OR SO –...
  • Page 132 Troubleshooting 13. At this point the thin client will go through a restart process and will present the Connection Manager screen when restarted. CCASIONALLY IT MAY BE NECESSARY TO CYCLE THE POWER TO THE DISPLAY STATION FOR THE NEW FIRMWARE TO BE RECOGNIZED N SOME RARE CIRCUMSTANCES IT MAY BE NECESSARY TO RESTORE FACTORY DEFAULTS TO GET THE NEW FIRMWARE TO BE RECOGNIZED...

  • Page 133: I-O Configuration Utility Upgrade Process

    2. Open the Configuration_Utility folder 3. Download to a temporary directory on your PC the zip file that contains the latest version of the I-O Configuration Utility (some of the files may be self-extracting zip files and will have an extension of exe).

  • Page 134: Uninstalling The I-O Configuration Utility

    The I-O Configuration Utility may be uninstalled using Microsoft’s Add/Remove Programs process. 1. Click START | SETTINGS | CONTROL PANEL 2. Select the Add/Remove Programs icon. 3. Scroll to the I-O Configuration Utility entry and take the remove option. 4. Follow the on-screen prompts. Thin Client User’s Guide...

  • Page 135: Saving / Restoring The Thin Client's Configuration

    Troubleshooting Saving / Restoring the Thin Client’s Configuration Through the I-O Configuration Utility, it is possible to save a copy of the thin client’s configuration file. This file can used for the following purposes: Re-apply the configuration to the thin client after factory defaults have been restored – eliminates having to remember all the settings for a specific thin client.

  • Page 136: Restoring A Configuration

    5. The configuration of the thin client will then be saved on the PC. Restoring a Configuration 1. Start the I-O Configuration Utility. 2. On the List of Devices screen, highlight the desired thin client 3. On the Options menu, select the Thin Client Config Copy option, then select Send Configuration.
  • Page 137 Troubleshooting 6. On the thin client, a brief message will appear alerting the user that the configuration file is being downloaded. After a few seconds, the thin client will restart. The new configuration will be applied. Thin Client User’s Guide...

  • Page 138: Restoring Factory Defaults

    TO RESETTING THE FACTORY DEFAULTS Boot Up Process 1. When the thin client is initially being powered up, press the F7 key several times immediately after the I-O Splash screen has cleared. 2. The Setup Wizard will then begin. General Tab Process 1.
  • Page 139 Troubleshooting 4. Click the OK button on the title bar (on the upper right hand corner of the screen) 5. Respond to the message by click Yes. 6. The thin client will restart and display the Setup Wizard. Thin Client User’s Guide...

  • Page 140: Accessing The Motherboard's Startup Processes

    Troubleshooting Accessing the Motherboard’s Startup Processes The motherboard’s startup processes include the following: Initial bootup sequence – press the ESC key immediately when you see the message “Press <ESC> key to display network boot option menu”. This option should be set to Option 4 – Boot according to BIOS setting.

  • Page 141: Microsoft Software License

    Microsoft Software License Microsoft Software License MICROSOFT® WINDOWS® CE OPERATING SYSTEM FOR WINDOWS- BASED TERMINAL DEVICES IMPORTANT—READ CAREFULLY: This End User License Agreement (“EULA”) is a legal agreement between you (either an individual or a single entity) and the manufacturer (“Manufacturer”) of the special purpose computing device (“SYSTEM”) you acquired which includes certain Microsoft software product(s) installed on the SYSTEM and/or included in the SYSTEM package (“SOFTWARE”).
  • Page 142 Microsoft Software License • Limitations on Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or disassemble the SYSTEM Software, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. •...
  • Page 143 Microsoft Software License Libya, North Korea, Sudan and Syria, or to any national of any such country, wherever located, who intends to transmit or transport the products back to such country; (ii) to any person or entity who you know or have reason to know will utilize the SOFTWARE or portion thereof in the design, development or production of nuclear, chemical or biological weapons;...
  • Page 144 Microsoft Software License U.S. GOVERNMENT RESTRICTED RIGHTS The SOFTWARE and documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Softwareclause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software—Restricted Rights at 48 CFR 52.227-19, as applicable.

  • Page 145: Manufacturer's Warranty & Repair Policy

    The following warranty applies only to products purchased and operated within the United States. I-O Corporation (I-O) warrants this product against defects in material and workmanship for a period of three years commencing from date of purchase by the original customer, when operated and maintained in accordance with I-O's published specifications.
  • Page 146 Replacement units are shipped from I-O's stock of refurbished units, subject to availability. Replacement units carry the same warranty as remaining on the original product. I-O's COE Repair Policy applies only to warranted product failures. Buyer guarantees payment for non- warranted product repairs or replacement.
  • Page 147 F.O.B. I-O's authorized repair depot. Buyer may obtain warranty service by meeting the terms of the I-O Return-to-Depot Repair Policy in effect at the time of the request.
  • Page 148 Install Your Repaired Unit I-O's authorized repair depot will service the faulty unit and return it to you, freight prepaid. You are responsible for installing the returned unit. After receiving the repaired unit please call I-O Customer Support if any assistance is required.

  • Page 149: Fcc & European Compliance

    FCC & European Compliance FCC & European Compliance This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received including interference that may cause undesired operation.

Table of Contents