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Appendix A - Troubleshooting
working correctly.
Problem 2:
Some applications do not run properly when using the Wireless
ADSL Router.
Solution 2:
The Wireless ADSL Router processes the data passing through it, so
it is not transparent.
For incoming connections, you must use the Virtual Server or
Firewall Rules to specify the PC which will receive the incoming
traffic.
You can also use the DMZ function. This should work with almost
every application, but:
•
It is a security risk, since the firewall is disabled.
•
Only one (1) PC can use this feature.
Wireless Access
Problem 1:
My PC can't locate the Wireless Access Point.
Solution 1:
Check the following.
•
Your PC is set to Infrastructure Mode. (Access Points are always
in Infrastructure Mode)
•
The SSID on your PC and the Wireless Access Point are the
same.
Remember that the SSID is case-sensitive. So, for example
"Workgroup" does NOT match "workgroup".
•
Both your PC and the Wireless ADSL Router must have the
same setting for WEP. The default setting for the Wireless ADSL
Router is disabled, so your wireless station should also have
WEP disabled.
•
If WEP is enabled on the Wireless ADSL Router, your PC must
have WEP enabled, and the key must match.
•
If the Wireless ADSL Router's Wireless screen is set to Allow
Trusted PCs only, then each of your Wireless stations must have
been designated as "Trusted", or the Wireless station will be
blocked.
•
To see if radio interference is causing a problem, see if
connection is possible when close to the Wireless ADSL Router.
Remember that the connection range can be as little as 100 feet
in poor environments.
Problem 2:
Wireless connection speed is very slow.
The wireless system will connect at the highest possible speed,
Solution 2:
depending on the distance and the environment. To obtain the
highest possible connection speed, you can experiment with the
following:
•
Wireless ADSL Router location.
Try adjusting the location and orientation of the Wireless ADSL
Router.
•
Wireless Channel
If interference is the problem, changing to another channel may
show a marked improvement.
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