Shipping Damage Claim Procedure - Wells OC-1 Operation, Installation, And Maintenance Manual

Wells oc-1; oc-4tc; oc-4hc convection ovens and cooktop ovens
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SHIPPING CLAIM PROCEDURE:
For your protection, please note that equipment in this shipment was carefully inspected and packed by skilled
personnel before leaving the factory. The transportation company assumes full responsibility for safe delivery upon
acceptance of this shipment.
IF SHIPMENT ARRIVES DAMAGED:
1.
VISIBLE LOSS OR DAMAGE - Be certain this is noted on freight bill or express receipt and signed by person
delivering.
2.
FILE CLAIM FOR DAMAGES IMMEDIATELY - Regardless of extent of damage.
3.
CONCEALED LOSS OR DAMAGE - If damage is unnoticed until merchandise is unpacked, notify
transportation company or carrier immediately, and file "concealed damage" claim with them. This should be
done within (15) days of date of delivery is made to you. Be sure to retain container for inspection.
We cannot assume responsibility for damage or loss incurred in transit. We will, however, be glad to furnish you
with the necessary documents to support your claim.
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